Nano is not recognized after major computer repair
I just got my computer back after major repair (motherboard and both hard drives) and successfully reloaded iTunes. It recognizes my Library and I was able to download some new tunes from the iTunes store. So far, so good. But when I plug in my Nano to update it I get a message from Windows saying the hardware is not recognized and it does not appear in the iTunes Source tray to download the new music. Can some help me please?
Did you re-install your iPod software, as well as download the new updates for it?
Similar Messages
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Recently have updated my Windows 8 and updated Itunes to mose recent version available. My Ipod 7th Generation Nano worked, connected and synced without difficulty prior to this updating, Now when I plug into my computer it will pop up Itunes but say that this Ipod is not recognized. I have done multiple steps offered to try and nothing has worked. Any other suggestions would be helpful. I just got this Ipod for Christmas and now can't even use it to sync content anymore.
Try a different cable. And are you connecting directly to your computer or through a USB hub?
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My computer runs on Windows 7, and I've installed and updated the latest versions of itunes etc, but still to no avail! I've tried different usb ports, troubleshooting, etc... But it still says "One of the USB decuces arrached to this omputer has malfunctioned and windows does not recognize it".
The iPod is brand new, sent to me by Apple as part of the 1st gen replacement programme. I've been using the cable that came with the 1st gen iPod (I bought the first gen second hand) It always worked on my computer with the 1st gen iPod. So I was wondering, do you think I need to replace my cable in order for my PC to recognize my iPod or is it something else?
ThanksTry a different cable. And are you connecting directly to your computer or through a USB hub?
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My ipod nano isn't recognized on my computer any more. I bought new music and i can't get it to my ipod. I also bought a shuffle and the same thing happened.
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
My ipod nano is not recognized in itunes on my computer, when it has in the past. How do I fix this problem?
I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple. -
I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?
I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple. -
Ipod nano and shuffle are not recognized by my computer or itunes
When I plug in the ipod, both the nano 6th generation and the shuffle, the device is not recognized by my computer or itunes. It will be recognized by my computer for a few seconds and then disappears. The device will show up on the right side of the screen in itunes but not on the left. The troubleshooter tells me it is a compatability issue. I have tried uninstalling and reinstalling itunes, i have turned off the compatabilty mode, nothing works.
What displays on the iPods screen when you have it connected? I assume you have tried another known working USB cable?
Is iTunes up do date on your PC (currently at 10.7)?
Have you tried connecting to another PC or Mac?
B-rock -
Ipod Nano not recognized on my computer
My iPod Nano doesn't show up on My Computer or in the ITunes store under devices.
A popup recommends reconnecting the device but it does not help. It then says to uninstall and reinstall Itunes.
This device used to be recognized on a different pc but we changed out pcs. Is a Nano only supposed to be recognized on only one Pc?Try one or more of the following
> Restart your computer
> Uninstall & Reinstall iTunes - Windows XP | Windows Vista or 7 | Mac OS X
> Reset iPod (will not delete everything)
> Go to My Computer (Windows XP) or Computer (Windows Vista or 7) and see if iDevice shows
> Restore iPod (will delete everything)
> Make sure iTunes and/or iOS firmware is up to date
Extra Links:
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod: Appears in Windows but not in iTunes
iPod not recognized in iTunes and Mac desktop
Hope this helps. -
My 6th generation nano isn't recognized by my computer. When I plug it in an error message pops up, which says "USB Device Not Recognized". Does anyone know how to start trouble shooting this? I updated both windows and iTunes.
Work through all the suggestions in this Apple support document first.
iPod: Does not appear in Windows or iTunes and Device Manager is empty
B-rock -
helpwhen i connect my ipod shuffle orange light blinks 4 times.. but after that it wont response.. it is not recognized by my computer and by i tunes as well.. after hours of charging it doesnt charge.. help me please????
Even i have a same problem...
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helpwhen i connect my ipod shuffle orange light blinks 4 times.. but after that it wont response.. it is not recognized by my computer and by i tunes as well.. after hours of charging it doesnt charge.. help me please????
iPod shuffleEven i have a same problem...
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I have a new IPod Nano and when trying to connect to my PC for the first time I get a fault message that says the "USB Device is not recognized by my computer. I have several other IPod devices and have never had this problem. When I go to windows explorer, the device does not show at all, so I cannot manually open it.
Hello JETaylor2015,
Congratulations on your new iPod nano! I would be concerned too if my iPod was not recognized by iTunes or my computer. I recommend reviewing this article for steps to take when your iPod is not recognized:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I need help. I was able to put songs on the ipod nano from songs that i bought from itunes... but how can i put songs on the nano from my music library already on my computer. I have tried dragging the songs to the folder. I have tried copying songs to the itunes cloud but the nano does not show the songs. How do i put songs on the nano that are from my cds? When I try to sync the songs, the nano is not recognized.
When I try to sync the songs, the nano is not recognized.
Is it saying "An iPod has been detected but could not be identified properly"? Or is something a bit different going on? -
HT202274 Password change old password not recognized after 10.9.5 upgrade
God bless you, peace.
macbook pro 2012 user password not recognized after 10.9.4 too 10.9.5 upgrade plus tech work at apple.
I want to change user password, it is allowing me to get into user account and admin account on computer but I recently changed it for the tech work to be done. I would like to put the password back now to old password or a new one but... The few days old new password pre update and pre tech work is not being accepted to allow me to change to another password.
recent update, after 10.9.4 to 10.9.5 update and apple tech work done.
1. Tech work replaced optical drive,
2. 10.9.4 to 10.9.5 upgrade left computer endlessly booting up, then got into finder window tried to read backup drive and screen went to black curser and could not backup information as techs decided may need to be done before I left it with them.
3. Also track pad was not (is not again) selecting text to drag unless real hard press and then only intermittently would select text or just drop the selection (not hold the selected text after a long scroll select, did work at first after tech work but back to not working). It is still not responding easily when pressed, but it is much better, as they did something with software they said. Today While typing this I am trying to select words misspelled and it does not select them unless I press not as hard it is becoming the same as before I see now, sometimes less pressure is needed but more than should be used.
I noticed today after tech work The Spell check is not responding with a two finger tap on the red underlined misspelled words without multiple try's with two finger tap. The curser moves around after selecting words also, or when selecting words so hard the curser moves to another place not on the desired words or check box. The curser arrow tip should select the word but it does not recognize unless I put the tail of the arrow onto the word then it recognizes the misspelled word for spell check on two finger gesture.
It looks like I need to take it back, I tried to call and check to confirm if the track pad intermittently and curser adjustment was serviced. In order to verify I had called three times to get that information to no avail. endless looped in the phone que, one would answer take info and then forward me to a endless loop dial ing phone that never was picked up, supposedly at the Bay street store tech section. Phone voice mail from apple support status on the repair, ...Juliano from Bay Street Apple repair store Emeryville, ca left a voice message... just generically said optical drive replacement is successfulI, I noticed right away three items were to be addressed but only the optical drive was mentioned, so I called three times to try and verify the other problems. One whole minute just to select this text and copy it to notes for a backup. It would not select at first, then after selected it would not copy it, then it would not paste to notes, it paste the last cut and paste I did 10 minutes ago.
I do not have a easy excellent wifi connection for my wifi only phone and would prefer email or chat for repair help. apple Repair No: R142180337Try running the combo update. It fixes more files/data than the App Store upgrade.
10.9.2 -
Ipod nano 4th not recognized by itunes or windows
Okay so I have had my iPod Nano 4th generation since it like came out. Recently it has been odd turning off on its own and this morning i turned it on and then put it to sleep. It kept flashing in between asleep and awake. Then I bought new music on iTunes so I wanted to sync it. I connected it to iTunes and it wasn't recognized by iTunes or by my computer (lenovo g500 windows 8) so I uninstalled iTunes updated my computer turned on and off the apple and ipod services and then restarted and tryed reconnecting. after that i deleted the temp file. Ugh I have done every **** thing on the apple support thing and nothing has worked. Please help me.
Hey theartistssh,
Thanks for the question. I understand you are experiencing issues with your iPod nano. The following resource may provide a solution:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thanks,
Matt M.
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