Nano keeps crashing when i plug into computer

I purchased a Nano 7th generation in Sept.  after two weeks, I went to turn it on and it would not respond.  I returned it and got a replacement.  Now the same thing has happened.  I plugged into the USB port to sync and charge.  When I went back to unplug is and turn it on - nothing happened.  It is completely unresponsive.  I don't get it.

Manual sync does have problems  when did you last update I heard something about an update messing that up

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