Nano lock icon on, nothing works

Hello, I have a 8G 4th gen nano. It plugs into the computer and iTunes reads it, but the 'connected screen' is the only one that stays on after the language screen goes away. I can play songs using itunes controls. The battery icon says fully charged. When unplugged, it doesn't turn on. The lock icon is always on when connected and the trackwheel doesn't work. Have done the 5Rs and button toggling. Help?

Sounds like the locking mechanism has broken. You will have to get it serviced.

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