Nano Not Recognized by Windows or Itunes

This just happened. I've been synching my nano forever, including my runs with my Nike +Ipod. And today, my computer no longer recognizes my Ipod. Windows also does not recognize it, so I am unable to restore and/or upgrade the Ipod Software. I have tried:
1. Rebooting PC/Rebooting Ipod (5 r's)
2. Reinstalling iTunes
3. Checking my Device Manager
4. Tried this with 3 different PC's/2 different cables
But if no computer recognizes it, how will I ever be able to restore or reinstall the software?
Thanks in advance for your help.
Kristen

Can you put it in Disk Mode (http://docs.info.apple.com/article.html?artnum=93651) and then have your computer see it?

Similar Messages

Nano not recognized in windows or itunes

Hello all, I have a new laptop with windows 8.1 and will recognize my ipod touch but not my older nano, it's like i doesn't exist. It's not in itunes or USB drivers. I've tried reinstalling itunes, tried different leads, it works still on my old pc. Is there a compatibility issue maybe ? thanks

Hello jjbell7,
The article linked below details some useful troubleshooting steps that can help get your iPod Nano communicate with your computer.
iPod: Does not appear in Windows or iTunes and Device Manager is empty
http://support.apple.com/kb/TS1496
Cheers,
Allen

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Device not recognized by Windows or iTunes - Blinking green light

When I try to connect my iPod shuffle to my computer (Windows XP), it's not recognized by Windows or iTunes. (i.e. device does not appear in Windows explorer or iTunes) While in the USB port, the Shuffle's green light blinks incessantly. My wife uses an iPod on this machine (under separate user name) and has no problems.
I've tried updating software (iTunes, iPod), restarting my computer and resetting the iPod to no avail. My machine is not on a network. The USB port(s) work fine as I can use my memory stick (no USB cable) with no problems. I've tried connecting my Shuffle under my user name as well as my wife's. Same problem.
Also, I had my Shuffle setup on an old computer (PC, Windows 2000) and it still works fine plugging into that. (I'm getting rid of it soon, hence why I'm discovering these new problems).
Please advise. Since my Shuffle is over a year old, I am not eligible for online chat or phone support without paying for an Apple Support agreement.
I know there's another thread with the same issue that was not resolved on the discussion board.
Thanks to anyone who can help.

Recently I used my ipod at work all night, just like normal. After work on the way home, like normal, I plugged it into my aux port on my car's head unit, and plugged it into power. 10 minutes later, in the middle of going over Ortgea Highway(hiway 74 between Orange and Riverside Counties), it just suddenly stopped working. When I plug it into any of my computers at home, nothing happens, it is not recognized or seen. When I plug it into power, it displays either a "sad ipod icon" or a battery with exclamation mark(!) icon. I have brand new power adapters both for the car and home, plus brand new usb cables, thinking that would help. It hasn't and now, since I opened those packages, I am out that $$ and ******. Since I received this unit as payment for electrical services rendered, I have no idea how old it is. Does anyone have any ideas? ([email protected])

Ipon not recognized in windows or itunes

my ipod is not recognized in windows or itunes, but i have a shuffle that is able to be recognized. when i connect my classic to the computer it starts charging but that is it. i know there is a 5r repair but i have yet to do it bc if i have to reinstall itunes i am worried about my music and whether or not i will have to re-add all my music again manually. i have several thousand songs that i have all the artwork for and all song info poosible and it would just take forever. any help would be great. thanks.

I had the same problem just after downloading latest version of itunes. 5 r's didnt work. Device was recognized on my daughters's computer. I also got windows error saying new hardware would not work properly. I eventually got advice to update the ipod driver by going through start menu and'Control panel' (with a right) click and finding "ipod" under device manager. Right click on that and select update. Once it was done my ipod was recognized by both itunes and computer. Now seems to be working fine and no loss of library/music. Hope this may be of some use

Replacement Shuffle Still Not Recognized In Windows Or iTunes

Hello everyone,
I was having the orange/green light issue and my 512MB shuffle was not recognized in Windows or iTunes 7.0.1. I contacted Apple and they replaced my shuffle - after I attempted all documented fixes and running the Shuffle Reset Utility.
I plugged the replacement in and received the message "xxx iPod shuffle cannot be updated. The required disk cannot be found." I found an article on how to remove some temp and application files. I did that and also ran "checkdisk" on my laptop and that error went away. The problem is now the shuffle is not recognized in iTunes or Windows once again. The shuffle did come up for less than 10 seconds as the "F" drive and then disappeared and could not be relocated.
Here is the real rub for me - I plugged the shuffle into my wife's laptop running iTunes 7.0.1 and it works just fine!! Since my laptop is my primary - this is still a major issue for me.
Does anyone have a fix for this? This has to be a Windows disk or driver issue.
Does anyone have a fix for this type of issue? It is obviously a Windows disk or driver issue.

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Then try with the iPod in forced disk mode.
Putting iPod into disk mode.
Still no joy, see these.
iTunes 7 doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod</font color</a>.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
tt2

Nano not recognized by Windows - tried all of the forum hints

SOOOO frustrating.
After downloading the latest update, my 4gb nano is no longer recognized by Windows or Itunes. It does not show up in device manager or even as an 'unrecognized device' in Device Manager. My wifes Nano (identical) shows up immediately on the same computer. My nano is not recognized on her computer, so it is definitely something with the Ipod, not the computer(s).
I've tried putting into disk mode, and I've followed the instructions on the web page that mentioned using the HP USB formatting tool. No dice - the computer just doesn't think this thing is a USB device. It charges just fine, plays just fine, etc. I've put it through all the diagnostic mode tests, and still nothing.
I really hate to pay some enormous fee to fix what was obviously some bug in the update.
Anyone have any other ideas ? I've reset the nano to factory defaults, etc. Is there a way to 'wipe it clean' when any computer doesn't recognize it ?
Thanks !

OK I had this issue found answer on another discussion topic. You have to reformat your iPOD drive to FAT32 using your computer and then use the updater to restore.
Here is what I did and it worked:
1. Connect your iPOD and put into disk mode (hold down menu and select until apple logo appears, then immediately hold down select and play/pause until iPOD enters disk mode)
2. Find out what drive your iPOD is on by looking in My Computer (e.g. E:, G: or I:)
3. Go to start menu --> run
4. Enter cmd and select'OK'
5. Black dos box comes up
6. type "format I: /FS:FAT32 /Q (enter)"
(I: is the drive name - change to your drive if different)
7. type enter when it asks for the disk.
8. Leave disk label blank. (just hit enter when prompted)
9. After finish formatting use system tray to safely remove hardware from the drive.
10. Restart computer
11. Launch ipod updater
12. connect ipod
13. After recognizes iPOD - select restore
14. Let it complete restore successful - iPod may still show the do not disconnect
15. Disconnect ipod (again using system tray)
16. Restart computer
17. Launch iTunes
18. Connect iPOD should be recognized by iTUNES (FINALLY!!)
If not try uninstalling and reinstalling iTunes - then connect iPOD
ABOVE worked for me. I had to do for two nanos after the updater caused them to crap out.

Nano not recognized in windows 8.1

My Nano generation 7 is not recognized by Windows 8.1 PC. Troubleshooting guide does not list Windows 8 as a supported OS. ***?

Removing and reinstalling iTunes and other components (including the Apple Mobile Device Services) is actually step 12 in the article that is linked above. The article below also has more detailed instructions. If the issue persists, it wont hurt to go through the steps again in the article above thoroughly and in the order provided.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
-Griff W.

TS1363 I'm trying to update to newest software, but during proccess, an error accured, now the iphone 4s wont do anything, it only shows plug into itunes. when i do, the device is not recognized by windows or itunes. any ideas?

im trying to update to newest ios version. but during the proccess, an unknown error accured, now the device wont do anything, just shows the plug into itunes screen. the device does not show in windows or itunes. the iphone wont do anything. i tried restarting, it shuts off and back on, but only shows plug into itunes thing. any ideas?

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Ipod not recognized by windows or itunes

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

Ipod Nano not recognized by computer (or itunes) but charging.. so connected

worked until this am (though I think I had this once before, a couple years ago, too often follows itunes updates)
connected to computer (win 7) this morning and it is not recognized by computer (or itunes)
can't find it looking in Explorer
but, it is charging so... it is connected
have tried everything except re-installing itunes... if the computer is not seeing it, and it shows the connection when itunes isn't open...
would that make any difference?

diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
it looks like everything is fine, except it can't find the ipod... why?
when I plug in a thumb drive, it recognizes that, why not the ipod?

HT201401 IPHONE NOT RECOGNIZED IN WINDOWS OR ITUNES

iphone isn't recognized in windows or itunes windows recognizes it as a digital camera that i do have but is not connected

iOS: Device not recognized in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows

HT1414 iphone not recognized in windows or itunes

iphone not recognized in windows or itunes

My iPhone 5 was not being recognized by two different computers, windows 7 and windows 8.1. My wife's iphone 5 had no issues. I followed all the advice on-line from re-installing iTunes, resetting my phone ( as new and backed up from cloud), device manager troubleshooting, re-install drivers, different cables, different ports. Oddly enough in the fianl analysis my iPhone only gets recognized when the cable is insert in one way into the phone. Flip the cable and it goes straight to "unknown device". Doesn't matter which cable I use, it only works on one side. My wife's works both ways. I can't explain it, but there it is. I put a dot with a permanent marker on the cable to identify which side goes up.

Nano not recognised on windows or itunes and will not charge, help!!!!

i went to update my ipod the other day and it said that the ipod was corrupted, so i took it out and pluged it back in again and it worked fine. then i went to charge my ipod on the computer a couple of days later and its not regognised on windows or itunes and will not charge!
i have reset, restarted and updated etc and nothing has happened. i have read other thru peoples messeges who have simular problems and they say that reinstalling and reseting to factory conditions doesnt work.
can someone please help me or has any one had the same problem? thanks

can i put it into disk mode if the computer doesnt recognise it at all?
Yes, you can.
"Putting your iPod into disk mode" is simply a process that involves pressing a few buttons on your iPod, getting it into Disk Mode.
To put your iPod into Disk Mode, follow the steps in this article -> Putting your iPod into Disk Mode
As Bryan said, see if the iPod is recognized by your computer when it's in disk mode.
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

Nano Not Recognized by Windows or Itunes

Similar Messages

Maybe you are looking for