Nano not seen at all on My Computor

This is a variation on all the other hundreds of posts about this problem. I have the latest version of I-tunes on the latest windows computer the latest Software. I have two I-pods, a mini that works fine on one account and a Nano that works fine on another account. A freind wanted to update his nano on my machine, so we created another account. His nano is not recognised on my machine AT ALL. When you plug it in we get the "USB Device Not Recognised" error. I have tried everything that we can, to get this USB device to work. (of course I cant do the freakin 5Rs cause the machine does not recognise the Nano) HE says he was having similar problems on his home machine!
The HP USB format tool just says "checking device...." for hours and nothing happens. This is in disc mode and ordinary mode, with Ipod terminal services diabled.
Strangely the Nano works fine...it plays it tunes, we just need to change them now!!!
Pentium Core 2 Duo   Windows XP Pro   2GB nano with 1.1.1 Version

Rest it many many times. Have tried disk mode. Resetting it then, many times. Disbled ipod magament services in comp managment and so on. I have even tried installing an older version of i-pod updater to try to update the 1.1 software on the nano but it wont let me as I am running the newest version of itunes for my other two ipods (which all work fine on this machine).
I have tried everything that is recently posted on this forum.
Bottom line this computer does not recognise the nano when its plugged in , apart from the 'usb device detected' message as I mentioned above.
I am desperate as this nano plays but I would like to alter the selection that Ive heard a thousand times.

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