Nano not syncing with iTunes but syncs with windows

I cannot sync my sons Xmas present with iTunes.
I have tried changing the drive and turning of iPod in systems and starting it again but no joy.
It is recognised in windows but iTunes does not recognise it, my son is gutted as he cannot use it and so am I.
Thank you community

this worked for my 7th gen Ipod and syncing it up such that Windows see's the device. Good luck.
https://discussions.apple.com/thread/3966568?tstart=0

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Hello,
Have you seen this article about it?
iPod doesn't appear in iTunes but does in Windows
I would suggest doing a restore on your iPod (this will format your iPod to this computer).
You won't be able to do that yet, since if you open up the iPod Updater, do you get a "iPod Service Error" or "can't mount iPod" (I presume you will get one of those messages)?
See this link:
iTunes/iPod Updater confuse iPod with network device, causing iPod to not mount or be recognized.
Overall, in this situation, I suggest assigning your iPod a different drive letter, then try restoring it:
Assigning your iPod a different drive letter (previous link)
I hope this helps!
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

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I have a 6th gen ipod nano that is not recognized by itunes on my PC (Windows 7). I get an error that it 'could not be identified properly'. I have tried all tips on the apple site to correct the problem, including unistalling and reinstalling itunes twice. Nothing works. Has anyone tried something that worked that is not part of the Apple support page (http://support.apple.com/kb/TS3218)? Thank you in advance for any help!

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

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http://docs.info.apple.com/article.html?artnum=93716
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just turn on terminal services like in:
http://discussions.apple.com/thread.jspa?threadID=658635&tstart=0

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It's woorking!
Ok, after some 40 hours trying to figure out what was wrong in my case, I think I might have found the problem. The newest ipod software (I think) requires USB 2.0. I have a Dell Dimension 2400 Desktop running Windows XP Pro SP2. There are several USB ports: 2 in the front and 4 in the back. One of the first things I did was go to the device manager and check whether I had USB 2.0. Indeed, there was a USB 2.0 Enhanced Host Controller. All the problems I encountered were the same whether I used the two ports on the front or the two lower ports on the back. I went to the store for the second time ready to turn in my ipod nano and try to get my money back, but they told me that my computer didn't have a USB 2.0 port and that was the reason I was having trouble. They made me buy a USB 2.0 PCI card and sent me home. Before I proceeded to install the card, I carefully revised my ports. That's when I realized I had a printer connected to another USB port, ánd because of that I didn't notice I had two extra USB ports that carried that funny symbol you will find on the USB ipod connector. I hadn't tried the ipod on the port the printer was connected to, neither on the one next to it. I hooked my ipod to the ipod-virgin port and it worked! Finally! itunes recognized my ipod and I was able to upload songs and all. I didn't realize that even if you have one or two 2.0 USB ports, the others aren't necessarily 2.0 (on the device manager there were other host controllers that were not "Enhanced"). I guess this is what happened. I can't come up with any other explanation.
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Hey Sue13228,
Good troubleshooting so far. I would also try out the steps in the following link:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Sincerely,
Delgadoh

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[SERVICE: 0x140,08:48:25 ERROR] Did not find first letter of stage
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[SERVICE: 0x980,08:51:21 INFO] File does not exist!
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I would recommend trying the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8.
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http://support.apple.com/kb/TS1538
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Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
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For those of you having this issue please reply with any information you may have. After reading 50 plus articles I have come to the conclusion that Apple's current version of ITunes 7+ is a secrete beta test unleashed on the unsuspecting public. I have tried three unique windows pc's, using Itunes version 6, and called tech support (Tech support "claims" that I need to reinstall windows BS!). ITUNES DID NOT RECOGNIZE my IPod with ITunes 6.05, 7.01,7.02, or 7.1.
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Try a different cable. And are you connecting directly to your computer or through a USB hub?

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Nano not syncing with iTunes but syncs with windows

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