Nano problems - unable to update/restore

I saw a thread on a very similar topic, and I'm rather hoping someone bright like Casper could help me as well!
For some reason my Nano was showing the sad iPod icon (I'm guessing this is related to using the Logic3 speakers, as I never had any problems before). I diligently followed the instructions in the ipod/support and made the download of 28.6.06 so that I could update and restore.
Here's the problem! The updater cannot find my nano to restore - all I get is the 'unable to mount (??) ipod'.
So what do I do? I've tried resetting, updating, re-booting, different usb etc etc and nothing works. I even tried uninstalling the latest update and using the one from January as suggested by Casper, but not being a whizz on computers I couldn't work out how to uninstall them.
Help!! Like a previous subscriber I am also leaving for my holidays later this week.
Any assistance would be massively appreciated!
Thanks
Dell Windows XP
Dell Windows XP

Thanks btbaz, I had been right through the various
suggestions in the web to no avail.
I tried re-formatting, but this did not work. I tried
putting my nano in 'disk mode' but it didn't want to
know. In fact I had given up on the whole thing!
Then, some six hours later, I thought I'd give it
another go, so I threw my daughter off the computer
and tried once more. I saw a reply from Casper Gemini
to another thread, and I tried once more, and yes, lo
and behold, I achieved disc mode status, and yes, I
could even format, and yes, I managed to restore, and
yes, I've just this minute re-registered the nano and
I'm in the process of copying the songs back across!
I couldn't be happier, unless of course those
professional mumpheads had actually managed to
convert a spot kick from twelve yards with no
defenders present . . . you know what I mean!
So thanks for the suggestion, and thanks to Casper on
the other thread. Fingers crossed that my Logic3
speakers don't trip the ipod up when I'm on holiday.
Perhaps I'll make some CD's, just in case.
Enjoy the rest of your evening . . me, I'm going to
indulge in a glass of wine, and maybe a small
cake!
Dell Windows XP
You should have apple forum awards, first one should go to casper as his solution worked for me as well. Send him some free stuff he deserves it.

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Nano problems - unable to update/restore

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