Nano Restored - Do not disconnect message

After restoring my Nano, 'Do not disconnect message' appears continuously. How long does it last?
Dell Windows XP

If you have your iPod set to transfer your music manually, then that “do not disconnect” message will continue to be displayed on your iPod until you manually eject it.
You can do this by clicking on the little eject icon next to the iPod listing in the source window of iTunes, or right click on it and select “eject”. There is also an iPod 'eject' icon in the lower right hand corner of iTunes. Another way would be to use the “safely remove hardware” icon in the system tray next to the clock (looks like a grey rectangle with a green arrow above it). Click on this then select your iPod. Or through Windows, select start/my computer, right click on the iPod, select eject. With a Mac, drag the iPod into the trash.
If you have your iPod set to automatically sync with iTunes version 7 or later, connect the iPod and when you see the summary screen, uncheck the box marked "enable disk use".
If you are using an earlier version of iTunes, right click on the iPod in the source list, select options and uncheck the same box.
In future your iPod should automatically disconnect after it’s finished transferring music.

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Help with first use of nano - continual do not disconnect message

Hi,
I have connected my ipod nano for the first time to my computer - a message advises me that i am not using a hi-speed port and i have the message "do not disconnect" - my question is will the use of this port eventually start up the installer of itunes etc and if not will i damage my ipod if i disconnect it from the computer?
Many thanks
Angela

Hi Angela!
When your iPod displays "Do Not Disconnect", it is not safe to just unplug it right now (yes, it certainly could damage future connection ability from your iPod to your computer if you simply disconnect it right now).
You'll need to first eject your iPod before it is safe to disconnect it.
You can eject your iPod through several ways, including the Safely Remove Hardware program, found in the System Tray Icons in the bottom-right area of your screen. Select "Apple iPod" and click on "Stop".
For more info on this subject, see if these Support articles help you:
About the Do Not Disconnect and OK to Disconnect screens on your iPod
Safely Disconnecting your iPod
I hope this helps you,
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

Please help me - "Do Not Disconnect" Message Will Not Go Away

I got my ipod late 2006 and it played perfectly until just now. I had it hooked to itunes, unplugged it when it was safe and right away a "do not disconnect message" came on the screen and will not go away. And this message is different from previous ones in that it is not blinking at all. I hooked it up back to itunes and a message came on which says:
"itunes has detected an ipod that appears to be corrupted. You may need to restore this ipod before it can be used with itunes. You may also try disconnecting and reconnecting the ipod".
So should I go ahead and restore it and everything will be alright. Sorry if my query is stupid but I've never had any problems with this ipod (or my previous one) and I don't want to mess up. Thanks for any help.

1. My iPod froze... ...while playing a song or My iPod Won't Turn Off
Reset your iPod. [You will not lose any songs or anything, this is like a 'reboot' for the iPod.]
This is the "catch-all, first try, let's hope it only needs a reset" step that everyone loves:
§ Toggle the Hold switch to on, then back to off (none of the red is showing).
§ Press and hold down the Menu and Select (Center) buttons for 10 seconds
(until you see the Apple logo) as shown in the picture.
2. My iPod Won't Turn Off
The normal way to turn off an iPod is to hold down the Play/Pause button for 2-3 seconds. Sometimes, the iPod gets into a state where this does not work.
The short-term way to fix it, is to reset your iPod. See 2. above.
Some report this symptom is defined as a hard drive fault from the 2006-1-10 Update. Which, for V4 and under versions, and possibly even Nano and Video, the hard drive will not respond to both ways of turning off, or soft reset. forcing the user to restore the iPod. or let the power run dry. The only real solution of this is to find an updater that restores your iPod to a version before the 2006-1-10 updater. (e.g. Updater 2005-6-26. Which reverts to 1.2) Currently, no possible solution is found by Apple. As Apple replies with an automatic response stating to send the iPod in for replacement.
Others report that a restore including a full update to the latest version fixes the problem, the only downside being that of course "restore" wipes all your songs and photos and you have to reload the iPod from scratch. Yet another reason to backup your iPod.

Do not disconnect message wont go away

I have the do not disconnect message on my ipod when plugged into my comuter (windows XP). However, the computer says the update is complete. I have reset the ipod several times. Still get the message and when I try and disconnect (by clicking on the ipod icon) it says cannot disconnect because some files on the ipod are in use by other applications or something. Pls help.

Hi,
I have been suffering from the same problem, in that I continue to receive a 'do not disconnect' warning on the iPod (4gb nano). iTunes will not eject, nor will windows (as per apple disconnect instructions http://docs.info.apple.com/article.html?artnum=61135).
I have found that MacAfee is the culprit in my case. I am using Virus Scan 10.0 and it seems to keep open handles on files in my iPod drive (although I don't use that functionality).
To release the iPod I have to briefly disable the virus scanner:
* Right click on the MacAfee security center icon in the system tray
* Choose VirusScan -> Disable
* After a few second the Do not disconnect disappears from the iPod
* Right click on the MacAfee security center icon in the system tray
* Choose VirusScan -> Enable
I think that MacAfee & Apple need to collaborate to remove this bug.
Good luck and I hope this works for you.

"Do Not Disconnect" Message Won't Go Away

I have the new iPod video and I also have the new iMac. When I had a PC, I'd never had this problem but now I do: After I eject my ipod, the "do not disconnect" message continues to appear as if it's still updating. I have ejected it using iTunes, Finder, the Desktop, EVERYTHING and the message still remains. Then when I try to disconnect it, the "device removal" error shows up. How can I fix this problem!?!?!
When I had my PC, my iPod would automatically eject after it was done updating. Someone please help! This is my third iPod video and I hope this one isn't faulty as well! Thanks.

Hello, and welcome to the Apple Discussions!
Let's try a restore of the iPod to the factory settings...
Restore your iPod using the latest iPod Updater.
Important: Please note that restoring an iPod will erase all songs and files on your iPod and restore it back to its original settings. Make a backup of any files on your iPod before restoring it. After restoring, you can transfer your music and files from your computer back to your iPod again.
First get the iPod updater, available for free on the Apple website (http://www.apple.com/ipod/download/).
Once you have downloaded that software, open the application, plug in your iPod and click "Restore". This will take a minute, after the ROM chip in the iPod has flashed, you will see the iPod screen, and there will be no music on the iPod. It is as if the iPod is new. Connect the iPod once again to your Mac, and run iTunes.
You will most likely have to re-enter a name for the iPod and go through the basic iPod setup again; and then your music will Sync.
Hope this helps,
Cory

Do Not Disconnect message does not go away!

I just purchased my IPod Nano and every time I recharge it on my IBM Windows XP Pro, I get the message "Do Not Disconnect". When I try to eject from Itunes, I get an error message that tells me that "another application is using Itunes" and hence cannot eject. However, I do not have any application open. This "Do Not Disconnect" message doesn't go away even when my battery is fully charged. Can someone share some insight on how to make this problem go away?

The answer could be as simple as you have your iPod enabled for disk use. If this option is switched on then the Do Not Disconnect will stay there until you manually eject your iPod.
Connect your iPod and in iTunes go to Preferences>iPod. Under the Music tab see if your iPod set to automatically sync (automatically update songs and playlists) with iTunes and also has a tick in the box marked “enable disk use". Remove this tick and your iPod should automatically disconnect after it’s finished updating.
If you have your iPod set to manual update, the box will be greyed out and ticked by default, in that case use Safely remove Hardware icon or check this link: Safely Disconnect IPod

"Do not disconnect" message and computer won't recognize iPod

Hi,
This morning I made the simple error of unplugging my iPod without safely ejecting it first--a moment's inattention and now I'm stuck.
I plugged it back in and tried to safely remove it as usual. The "remove this peripheral" window appeared but froze, with the hourglass hanging there.
I looked in the iPod User's Guide and it suggested rebooting the machine, so I did. The situation didn't change: the iPod said "Do not disconnect," it was not showing in the Windows Explorer or in iTunes, and the "safely remove" procedure froze.
I looked up online iPod help, following the link in iTunes, and tried "resetting"--didn't work. The "do not disconnect" message didn't budge.
I tried again with different USB ports--no luck.
I restarted my computer again. The iPod appeared in the Windows Explorer but not in iTunes. I tried to eject it safely through the system tray icon and was told "Windows does not recognize this peripheral. Try again. If Windows still does not recognize the peripheral, replace it." I tried to eject it via Windows Explorer and got another error message basically saying "I can't do anything with this drive."
The other two steps in the "five Rs" are "Reinstall iPod and iTune software" and "Restore your iPod." Both of these are impossible if the computer can't communicate with the iPod.
So my computer can't communicate with my iPod, and my iPod thinks it's still connected to the computer, so I can't use it. All because I made one thoughtless error and unplugged the iPod incorrectly. The iPod wasn't even in the process of updating or anything, it was just sitting there. Surely I'm not the only person this has happened to?? What on earth can I do?
Meanwhile it's really inconvenient since I'm leaving on vacation in a couple of hours and I had been planning on using the iPod-digital camera connector to store my photos on the iPod while traveling in Burma where I will have no access to computers.

Try resetting the iPod by holding the menu and center buttons for 6 to 10 seconds.
If that doesn't work, put it in disk mode http://docs.info.apple.com/article.html?artnum=93651 and then connect it to the PC and restore it with the latest ipod updater (Version 06-28-2006) You can download the latest here http://www.apple.com/ipod/download/

IPod "Do not disconnect" message never stops

I get an error message (The iPod "Tubby's iPod" cannot be ejected because it contains files that are in use by another application) when trying to eject my iPod from iTunes and computer. The iPod never appears to be finished with updating even though iTunes software states that the update is complete (“Do not disconnect” message never stops flashing on iPod).
iPod info: 30GB iPod Video, iPod Software 1.0 (iPod with Video), updated on 11/7/05
iTunes info: version 6.0.1.3, CD Driver 2.0.4.3, CD Driver DLL 2.0.3.2
PC Windows XP Pro

I had the same problem and this helped. Hasn't happened again. Good luck..
http://docs.info.apple.com/article.html?artnum=61135
Ipod 60gb Windows XP

"power lost while syncing my old ipod (60GB color screen - click wheel) lt is now locked and displaying 'do not disconnect" message ... tried to rest ... no luck .... any suggestions .. thanks"

While I was syncing my ipod there was a power outage ... my ipod is now in "locked position" .. displaying the "do not disconnect" message and battery charging symbol ... any suggestions ... thanks KV

Update ... I let the iPod battery drain down to zero ... it shutdown ... Once it was recharged it unlocked and synced normally ... FYI
Hope this helps others ..
KV

Not displaying in PC or Itunes but frozen on "Do Not Disconnect" message

When I tried to sync my year old 5th generation iPod this morning, nothing happened. iTunes is not showing it, neither is my computer but yet now there is a frozen "Do Not Disconnect" message on the iPod's. screen. Since iTunes won't recognize my iPod, I can not eject it properly. So here it's sitting connected to the USB cord.
Help would really be appreciated.

Try Resetting your iPod. Toggle the hold switch off and on a few times then hold down the MENU and SELECT (centre) buttons for five or ten seconds until you see the Apple logo appear then the menu button to go to the normal display: iPod isn't responding it appears to be frozen

Can't load new songs, constant "do not disconnect" message

I got a 5th gen iPod for my old mac mini seeing as how the 6th wasn't compatible. When I first hooked it up to charge, it downloaded every song on my iTune. Later, when I tried to add some more songs, the iPod kept flashing the "do not disconnect" message. Also, in iTunes, it keeps showing me the "Welcome to Your New iPod" display. I went through and registered it and signed up for the iTunes store and it keeps showing up. Whenever I try clicking the "register later" or "never register" buttons, nothing happens and it goes right back to the screen. Is there something I'm missing?
Message was edited by: TheDommerThe

i wanted to follow up. i was getting ready to sell my ipod on ebay, so i hooked it up to my roommate's computer, which i worked on just fine, and erased all the songs on it. these were the songs it automatically uploaded from my itunes when i first plugged it in. i then decided to give it one last try on my computer, i was shocked and amazed to find that it works perfectly fine now. not sure what the problem was but wanted to let everyone know in case someone else had the same problem.

HT1386 How do I sinc my ipod to my laptop? It is not doing it automatically as it has in the past. I am only getting a "do not disconnect" message on the ipod.

I cannot get my ipod to sinc with Itunes. All I am getting is a "do not disconnect" message on the ipod.

Hello, PWSample.
Thank you for visiting Apple Support Communities.
I would suggest a reset to see if you are able to dismiss this message and process a sync. Here is the article on how to process a reset.
How to reset iPod
http://support.apple.com/kb/ht1320
Regards,
Jason H.

Disconnected nano during "do not disconnect"

I disconnected nano during "do not disconnect"and did not follow instructions. Went to Finder and clicked on my name and eject and nano worked, so disconnected it again. Nano works fine, but when I connect it again, all that shows are the downloaded items. It won't sync, and the "do not disconnect" shows again on the nano. How do I get it to download new items and to sync?
MacBook Mac OS X (10.4.7)

make sure you do not have the manually manage music checked off in itunes, and if that doesnt work, try the 5 R's

Can't get rid of "Do Not Disconnect" message

I don't have a 5th generation, but this was the only forum I could find to post. My iPod is two years old, but it's never given me a problem until now. Everytime I connect it to my computer, all I get is the Do Not Disconnect message. I've tried ejecting it, and plugging it back in. It reconizes my iPod because it offers me updates. But, I can't get it to update.

Do Not Disconnect error message
This is a standard message when you connect the IPOD to the computer;
When you’re connected you should use your computer to interface your IPOD;
The Do Not Disconnect error message means you should not physically disconnect your IPOD until it been Ejected through ITunes or in my case by using Windows and going to My computer and right clicking on the IPOD drive and then Ejecting it.
The sign Do Not Disconnect error message is normal.
Go back and read your installation material.
Hope this will help you to understand!!!

Ipod won't change from 'do not disconnect message', won't show up in itunes

My aunt has asked me to figure out how to get her ipod nano to work. So this is my story:
When I plug it into the usb port is says 'Do not disconnect'. The menu and other buttons are unresponsive. If I reset it, it will say do not disconnect again. It will show up in windows explorer but not itunes.
1. I checked out itunes, and it is itunes 4. (4.7.0.42) So I downloaded itunes 7 (you need itunes version 6 or better I think). I tried to install it but that was unsuccessful. I could not get past the 'stopping service' portion of the install. I got this message:
'error 1921. Service Ipod Serivce (iPodService) could not be stopped. Verify that you have sufficient priveleges to stop system serices.
I got that error twice, once when my ipod was connected to the computer and without it connected.
2. I tried to reinstall from the cd. It said to connect the ipod to see if it needs formatting. I did and it was apparently formatting. Although it never finished after about 30 minutes I gave up and closed it down.
3. It appears to be charging because I get the battery with a lightning bolt when it is connected to the computer.
4. Periodically I will get this message:
The selected port, COM1, is not available at this time. HotSyncManager will open the port when it becomes available.
So how can I get the latest itunes installed correctly and how do I get the ipod to work? (right now it never says anything other than 'do not disconnect' and it doesn't show up in itunes)
Thanks.
Windows XP

I have found a solution.
The cd I was trying to format the ipod nano for was for a different ipod mini. So that is why I had problems formatting.
As for installing the itunes software: I found a troubleshooting page for it. There was a section that described uninstalling quicktime, ipod, and itunes programs and manually deleting files and restarting. That worked for me, after that I was able to install itunes 7 and I could use the ipod nano.

Nano Restored - Do not disconnect message

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