Nano seen in windows, not in itunes

I got a iPod nano about 2 weeks ago and after fixing my computer so that the USB port would work i installed the software so i could download the music. Before that i installed the software on another computer and it worked fine. I had downloaded itunes to listen to music in about february or so. The nano is seen in windows but is not seen in itunes/ipod updater. Ive followed all the steps on the website but to no avail. So now im stuck.
Running on windows 2000 desktop PC

Hi Berf,
You need SP2 (service pack) for Windows 2000 installed, first thing.
If you've got that, see this post:
http://docs.info.apple.com/article.html?artnum=93716
Good luck,
Maz

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IPOD Nano Seen in Windows & Almost in ITunes!

New IPOD Nano is seen fine in My Computer as drive F: (external hard drive is E:) and I can browse to it using Windows Explorer. Itunes starts up when I connect the Nano but it does not list in under Sources. I have done everthing I could find on the support site including the 5 R's, disabling all but core services using MSCONGIG, removing/cleanup install using MS utility/reinstall with Virus protection disabled, checking for possible power shutdown problem with USB. I even went so far as to use the XP System Restore utility to get me back to the day before bought the NANA, downloaded and installed latest version of ITUNES with no virus protection and disabled all but essential services using MS CONFIG. Does anyone have any other ideas on what I could try? I am running XP Media Edition.
Dell Inspiron 6000 Windows XP Pro

My nano would also launch itunes but not be seen in the source list. How I resolved it was I would shut down itunes, and while the ipod was still connected, do the reset on the ipod. When I reset it itunes would launch again, and this time itunes would show the ipod in the source list.

Nano OK in Windows, not in Itunes except in 'disk mode'

I have a 4GB nano that is recognised by Windows but NOT by iTunes 7...
The only way to get it recognised is to place the nano in 'disk mode'.
Once this is done it is seen and you can sync with it. Once done you
have to reset it to get it to work!
I have restored it and in Windows it's fine
Any help appreciated.

Which USB port are you connecting to? Do you have other USB devices that could be interfering?
http://docs.info.apple.com/article.html?artnum=93499
Also, have you checked to see if you have the most up-to-date USB Root Driver: http://docs.info.apple.com/article.html?artnum=305136 Even if no updated drivers are available, read the last part of the article and let Windows reload the USB Root Driver.

IPod seen by windows, not by iTunes+ weird error message

I have a first generation 2GB iPod nano and i use windows xp. I can't load any music because iTunes doesn't see my iPod and an error message pops up that reads like this: "iTunes: iTunes.exe corrupt file. The file or directory \iPod_Control\iTunes is corrupt and unredable. Please run the checkdisk utility." I've tried everything, reinstalling iTunes, different versions, reinstalling OS, resetting iPod, even on another computer, same problem. Other than that, the iPod works normally, it's just lacking music..
and why is there no email adress from apple for service qustions? 10x

I still don't get it, how can I put it in disk mode if I CANNOT see the iPod in iTunes..?
Did you read the document i linked you to? here's another link to it:
Putting iPod into Disk Mode
whereabouts in that procedure in that document (that you get to by clicking that link) does it say that you have to connect it to iTunes to put it into disk mode?
... never mind ... i guess you've fixed it anyway ...

My Ipod nano (3rd Generation) will not play itunes u. It Justs restarts everytime I try to play it.

My Ipod nano (3rd Generation) will not play itunes u and some other MPEG stuff. It Justs restarts everytime I try to play it.

Hello, Grover,
This forum is for questions from people who administer iTunes U sites. You'll be most likely to get help with this issue if you ask in the iPod nano forums.
Regards.

IPod Video 30gb - seen in windows, not in updater or iTunes

Hiya guys,
I have recently bought a 30gb iPod.
When i connect it to my windows machine - it recognises the
iPod in my computer but not in iTunes or iPod updater. I
have gone through all the steps suggested on the
apple/support section of the website and nothing has
helped. I have downlaoded the most recent iPod drivers from
the apple website as well. It seems as though the iPod is being recognised as a standard disk drive. The iPod seems
to be working on my mac - but I would much prefer to use
my windows machine.
Any ideas with what i should do next?
I would really appreciate any ideas
Thanks
Josh
AMD 64 Windows XP I also have a Mac
AMD 64 Windows XP I also have a Mac

Josh,
I wish I had an answer for you, but I have the same situation (30gb video recently purchased) and have gone through all the suggestions I've found so far with no luck.
Also, randomly I get an exclamation error "itunes cannot read the contents of the ipod 'Daz's ipod' use the ipod updater to restore the ipod to factory settings"
The updater has not helped at all. Very dissapointed with ipod and support at this time.
HP pavilion 525c Windows XP 30gb video

Ipod recognized in windows, not by itunes. i've seriously tried everything!

hi all
looked everywhere for the answer to see if this has been discussed but this is the weirdest i've ever seen any of my ipods behave. ok...
30gb 5.5 generation ipod. plugged it in one day, won't sync to windows. froze up itunes only but not all of windows. funny. tried it again. says ipod is corrupt. attempted to restore it, but as soon as i hit the restore button, itunes freezes again. after about a dozen attempts i finally get it to the "restoring ipod" dialog box, but that gets stuck too and i have to restart. ipod stuck on "do not disconnect".
so i trialed and errored. tried 3 different usb-ipod cords. same thing. plugged in my oldschool 20gb ipod. windows and itunes both recognized that instantly and synced it. tried my 4gb iphone. same thing: windows synced that and recognized that.
finally took it to the apple store. the guy restored it for me on a mac. says it must be my computer. plugged it back in today (mind you, it's all reset, except i need to reformat it from mac to windows) and guess what, doesn't work. i took it to my brother's laptop computer, worked fine on there. restored it to windows based platform. got home tonight from a yummy thanksgiving dinner and hey, guess what, won't work!!!! same problems.
i've tried different cords, ipods, iphone, different computers and i am still not sure if the computer is the culprit or the ipod. oh and for the record, i have a custom built, quad-core 2gb desktop computer, and i have plenty of power, so it meets all the itunes requirements.
any help would be a blessing. karma police will thank you.

i have a similar problem. it doesnt freeze itunes, just makes it very slow. i tried restoring it but it was going for about 2 hours and was still in the first phase
also, every time i connect the ipod, i have to open itunes myself, and it thinks its an ipod it hasnt seen before (although the name is the same). it also de-authorizes any songs i got from the itunes store and so they dont get copied to my ipod.
this is most annoying, im sure all i have to do is restore it but i dont know how to do that if itunes wont do it.
thanks

IPod Recognized in Windows, not in iTunes

Like many others on this forum, I've been having issues with iTunes and my iPod since installing iTunes 7.0. My iPod appears in My Computer, but iTunes will not recognize it.
My first instinct was to try the iPod updater, however when I attempt to run it I get the following error message: "Invalid iPod Service Version."
I have tried everything I could find on this website, starting with all the steps in Apple's "iPod shows up in Windows but not in iTunes" article. Most of these steps have not worked, though I've had limited success with the step entitled "Restart the iPod Service." After performing this step, iTunes does indeed recognize my iPod, but this only works until the next time I eject my iPod. It does not appear to be permanently solving this issue for me, as I have to manually restart the iPod service every time if I want it to work. I noticed during this step that my iPod service was set to "Manual", so I changed it to "Automatic", however this has made no difference.
None of the other steps in that article have worked for me, and yes I have done every one of them. I have additionally uninstalled and reinstalled iTunes several times. I have attempted to uninstall iTunes 7.0 and reinstall an older version, but this no longer works as there seem to be errors if I attempt this. I have tried reinstalling the iPod software, but this hasn't helped either. I have tried the first 4 out of the 5 R's, but this hasn't helped (I'm not quite willing to believe I have to restore my iPod just yet). I have tried resetting the iPod while it's connected to the computer, but this hasn't helped. I saw in one user's post that he was able to fix his problem by going to the Device Manager, clicking on his iPod, clicking the Volumes tab, and clicking Populate, but this didn't work for me. I have tried toggling AutoRun on and off, but this hasn't worked. I tried deactivating all potentially conflicting startup services, but this hasn't worked.
I'm really at the end of my rope here. If anybody has any new suggestions I would greatly appreciate the help.
Dell Dimension 4600 Windows XP Pro

Hi Toonz,
Please note that in my above post I stated that I did indeed follow the steps you outline below, which I originally found in Apple's main article on this topic. The result was that it worked temporarily. The iPod was recognized, but only until I ejected it. It only works once. If I attempt to connect the iPod again (either before or after rebooting), it is again unrecognized and I have to manually repeat the steps below to get it to work.
Also I did take your advice and try booting with the iPod plugged in. During the boot up process I see a black screen with some text and a message, which I believe said "Diskette Drive 0 failed to initialize". Something like that. When my computer finishes booting and I open iTunes, yes my iPod is recognized, but again this only works one time. If I eject the iPod and reconnect it it is unrecognized. It is only recignized if it is connected before booting up, which is definitely not the way an iPod is supposed to work.

80GB Classic not seen by Windows 8 or iTunes(11).

Its only started happening in the last day or so, but I cannot get my iPod to be seen by either Windows or iTunes. Although when I connect via USB the iPod display tells me that it's connected but never actually appears in Windows on iTunes. I have been through all the iPod and iTunes troubleshooting tips and none of them have worked. Please help I am lost without my iPod.
Thanks

Yes I've got the original USB that the iPod came with and I've tried all 3 of my USB ports and my other USB devices are working with no issue.
I've been through my antiVirus too and the internet firewall, disabling and then retrying, but with no changes.
I think I'm just delaying the inevitable of taking the time to uninstall everything and start again.
Thanks for the help!

IPod seen by Windows, not downloading files ...

Tried the '5R' bit. Didn't help. Let me see if I can explain.
* Purchased iPod for my wife for Christmas a month+ ago
* Downloaded iTunes and created a fairly large library of MP3 files from our CD collection. Use iTunes regularly on Windows, no problem.
* Got the iPod out of the box today, and followed directions.
* Plugged it in.
* iTunes sees it, entered information for iPod name, did registration stuff. [NOTE: each time I plug the iPod in and iTunes sees it, it brings up the "Setup Wizard", which is kind of pointless ...]
* It said it was updating the iPod. It showed it was copying the library file by file.
* It copied the files not to the iPod, but to: C:\iPod_Control in a folder there (they MP3 files in the library are in a folder called "C:\MP3s" and stored in folders there for individual CDs). This now doubles the disk space used on the harddrive, but also did not copy the files to the iPod itself.
Suggestions? What did I do wrong? Is it me, the software, what?
When I plug the iPod in, it is seen by iTunes. It shows the library of files, but in that other folder. How do I know? I go to the iPod menu, select "Settings" and "About" and it shows zero songs, zero videos and zero pictures (have no videos or pictures set for download, just trying to be complete). Any help will be gratefully accepted.

Thanks. The problem appears to be that the iPod was not being recognized by Windows as a drive. I had to go do some weird jumping through hoops. The computer wanted to map it as drive 'J:' which had a reference to my hard drive that had been mapped for my network -- am not quite sure why. But I could not get the computer to assign as any other drive letter (I am sure it's something I've just forgotten). Anyway, once I unmapped the drive 'J:' mapping, suddenly the iPod showed up as drive J: and I was able to start downloading files to it. I am still doing it, but I think it's working. I should note that I had previously deleted the iPod folder that I mentioned in the first post first. As noted, it apepars to be working, so we'll see. Thanks!

Ipod shows in Windows, not in iTunes - it used to work!

I've tried everything I could find on the site to remedy this - resetting ipod when connected and when not connected, removing everything itunes and ipod related & reinstalling, changing iPod's drive letter, etc.
The problem started when our sysadmin migrated us to the domain. I now get an explorer window showing the iPod contents, but iTunes says: "The software required for communicating with the iPod is not installed correctly." When I start iTunes and then attach the iPod I get this message when the explorer window pops up. What else can I do to debug this?

but I can't delete them. I get the message "Cannot open IPodService.iPodManager: Error while opening key.". I wrote a little program to try to open or delete these keys, and I get error 5 - Access denied.
good lord. if you're capable of doing that, you're way better with registries than i am. but i might be able to keep pumping observation and experience from reports here on the forums at you, that might be helpful with this.
i've seen one report of someone not being able to open one of those keys, but i wasn't able to follow up on it. but i've had some more experience with "sticky" keys in some threads dealling with recalcitrant installation errors. (typically 1406s and 1402s.) let's try to transfer some of those techniques over to this situation.
I don't see any iPod apps or services running. What could be locking these registry entries?
okay, although iPodService.exe is our main process/service relevant to the ipod, iTunesHelper.exe is also associated with iPod connections:
Background processes installed with iTunes 6 for Windows
so lets try locking that one down too in MSCONFIG prior to any attempts at registry edits:
Using MSCONFIG to troubleshoot conflicts in Windows
other possibilities ... (bit of a long shot since you tried a registry edit in safe mode with no joy) i've seen people be unable to edit registry keys on some PCs if they have an antivirus application running at the same time (which makes a perverse sort of sense). other applications might also be implicated in that sort of behavior. so prior to any registry edits, let's try shutting down all background applications (including TSRs) prior to the edit. try the techniques from this InstallShield document:
Close Applications Running in the Background
(if you can get this to allow the reg edits, try it prior to the reinstall attempt too. if it's blocking your regedits, it will probably block the registry key modifications during the install too.)
... and we'd better check on malware too. some malware does lock down registries in unusual ways (to prevent removal, i guess, but an incidental horking of some registry keys isn't out of the question.)
let's get some fresh definitions onto your PC and check for viruses and spyware. you might want to also try an "online" scan with your security software provider to try to cover the possibilities where the security software on the PC has been compromised. (or if your tech support has some advanced "off-PC" antimalware techniques, i'd try throwing those at the beast.
keep us posted.
love, b

Has anyone got 7th gen nano recognized by Windows 8 and itunes

Has anyone anywhere got I tunes and Windows 8 to recognize and accept the new 7th gen Ipod Nano. Microsoft says it is not compatible. Bought new nano, threw away the box like an idiot, and now have something that doesn't work. I've tried the lists.

Hi monte951,
If you are having issues with your iPod Nano not being recognized by iTunes on your Windows machine, you may find the following article helpful:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards,
- Brenden

I have a 4GB Nano, but that's NOT what iTunes thinks...

iTunes thinks I have 58.33GB of free space, 15.64GB of other, and 514.2MB of Audio.
What's up with that?
It's constantly downloading subscribed Podcasts that I cannot see on my Nano, under Podcasts.
I had 2 recent freeze ups, so I have formated & restored my Nano a few times already.
Oh, and it's constantly on'DO NOT DISCONNECT' when plugged in to my PC
Do I have to uninstall i-Tunes or something?
A

You probably have a drive letter conflict in Windows.
More info here:
http://docs.info.apple.com/article.html?artnum=93499

IPod mini seen on desktop, not in iTunes

The iPod is fully charged, I have reset it about 4 times, I've restarted my computer, and I've done everything else detailed here:
https://discussions.apple.com/thread/695939?start=0&tstart=0
(though one of the messages is for a Windows computer)
I am on a MacBook running OS X (10.6.8) - as much as my MacBook, bought in 2007, can handle.
My ipod mini has always worked just fine with my MacBook. But now:
It shows up on the desktop when i plug it in
It shows the "do not disonnect" screen (as it should)
It does NOT show up in iTunes
What's changed between the time the iPod worked with iTunes and now:
I was playing it while I thought I was charging it, but hadn't plugged it in properly. It shut down - and all of my music on it was erased
I went from OS X 10.4 all the way to OS X (10.6.8)
I've updated iTunes several times since then (really, does a week go by when iTunes *isn't* updated?
So.... other ideas not already named at
https://discussions.apple.com/thread/695939?start=0&tstart=0
I also have an iBook clamshell running OS 9, with the last version of iTunes that would work on such, but it doesn't work on that - and from what I've read, it never did work on OS 9.

"Have you tried doing a Reset... while it is connected (with docking cable) to the Mac that is running iTunes?"
Yes. Three times. Like I said - I've tried everything detailed here:
https://discussions.apple.com/thread/695939?start=0&tstart=0
"Since this is an old iPod mini, do you use USB or FireWire to connect it. It should work with either, but it may work better with FireWire (if you have a FireWire docking cable)."
No FireWire docking cable for the iPod (frown)
"Does the iPod mini still work properly when it is disconnected? Charges, plays songs, displays its screens and menus..."
Yes - although, as I said, all music is gone. But otherwise, it works just fine.
"doing a low level reformat of the iPod's storage disk using Disk Utility. "
Looked hopeful! But... got an error. Tried it a couple of times... in fact, every time iTunes starts up when I plug in my iPod (and it always does, even if it won't show my iPod mini on the left side), I get an error saying.... something about not being able to fix the device...
I'm wondering if I should try an alternative to iTunes and see if *that* can see the iPod mini...
Thanks, Kenichi Watanabe and planb77, for trying. It's appreciated.

IPod Classic - ok with Windows, not with iTunes

Hi,
I have a Classic 160GO iPod.
Suddenly this problem appeared :
- no music or pictures were recognized by my iPod, but the disk space was used for "Other"
- this iPod is not known with iTunes
- This iPod is known as a removable hard disk, via Windows 7 (Main computer), Windows XP (secondary computer), a linux thing (a friend computer).
1. I already checked this iPod with the diagnostics mode (see https://discussions.apple.com/message/19048752#19048752)
result is :
- reallocs : 0
- Pending sectors : 32
My understanding is that my iPod hard disk is ok and valid.
2. I followed most of the recommended way to repaird the iPod as per Support (8 out of 10)
NOthing is working.
I confirm I have installed the latest version of iTunes.
3. I read the following page : https://discussions.apple.com/message/19158071#19158071 to find the relevant firmware.
But the iPod Classic 160GO is not in the list.
My questions
--> Do you have an idea to solve my problem ?
--> What could happend i I format my iPod with windows ? It would be only a hard disk after, wouldn't it ?
--> I f I format, is there a solution to re-install the iPod software (= firmware ?)
Thank you for your help.

The iPod hardisk is looks new from the Reallocs and ON Hours, but, it is rebooting more to get the correct spin for data verification, causing tImeouts, so the Pending Sector will increase.
There maybe something, near the iPod environment, that is causing the drive to fail, and overheat, if it has not already been damaged, or maybe it is just one Hardisk, that slipped through poor quality control.
You can bring the Retract, Realloc and pending number low, by doing low level format, see this article, but your problem of Hardisk rebooting to find a good cluster, wont go away
Just my thoughts.
Magnets are the primary cause of hardisk crashes, I would also suspect, using your handphone, while it is near the iPod would also be bad, see the YouTube video on hardboiled eggs using handphone.

Nano seen in windows, not in itunes

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