Nano unrecognized USB device

Has anyone had a problem getting Windows MCE to recognize a Nano? I had a similar problem with a Netgear wireless USB adapter and their tech folks said it was a driver issue. Is that the same case here and if so, does Apple have a driver to solve this problem?
Thanks for whatever help you can give!
HP 7360 Windows XP Pro 300GB hd with 1 ext drv

Turns out XP only supports USB 2.0 as per SP1, so it seems a pre-SP1 version of XP Pro results in the native Windows drivers being unavailable. For anyone in a similar position, it looks as though either a) upgrading to SP1 or b) installing the hotfix Q312370 (
http://www.google.com/search?hl=en&q=Q312370_WXP_SP1_x86_ENU.exe
for the English version should throw up plenty of download locations) followed by autodetection of native Windows drivers should do the trick. However, the following SP1 issue may come into play
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/faq.jsp?service=EU&FID=TRO0000001c0d
in this case, the required original "NEC PCI to USB Enhanced Host Controller B1" driver can be found by searching for "USB driver" for "Windows 2000" for the Satellite A30 on the Toshiba driver download page.

Similar Messages

New ipod nano "unrecognized USB device"

I have tried the 5 Rs and various USB ports; I have also tried the fix of deselecting the "allow the computer to turn off this device to save power" in the USB root hub entries in the device manager. Still, the PC says USB device not recognized, has malfunctioned every time. CAn anyone help? I have successfully operated other ipod nanos on other computers, and other devices work on these same USB ports. I

Hi there,
I have the same problem with connecting my nano to the computer. every time i connect it, it tells me that the device has malfunctioned and is not recognised.
I tried reinstalling the ipod software which didn't succeed becuase it didnt' recognise that it was plugged in. As well as this i tried to put into disc mode, where it still didn't recognise.
Finally i tried the disk management and it didn't pick it up.... HELP!!!
Nano Windows XP

IPod Nano Restore, USB Device Not Recognized. Windows XP. What to do?

Hi,
I tried to reset my iPod Nano but it did not work. It has a blank screen with the backlight on, and the music is playing. Someone suggested that I do a restore.
However, when I connect my iPod to my PC, it says it is an Unrecognized USB device. I have Windows XP Pro, the restore application says it cannot initialize iPod.
What am I to do?

Someone here said that you need two drivers usbstor.sys and usbstor.inf I found them at driverguide.com. I have not tried to load them yet but I will probply tommorrow.My coumputer will not see ipod as a hard drive, it loads video fine and all my music but no pics.

My computer no longer recognizes my 7th Gen iPod Nano. "USB Device not recognized." What can I do to fix this?

Hi!
So here's what happened: My nano has been working just fine. I plugged it in this morning to my computer, and it automatically turned on, but instead of charging, it went to play music. I turned it off. However, it did not switch to charging mode. So I unplugged it, and then I plugged it back in. "USB Device not recognized." My iPod won't turn on anymore, and my computer simply does not recognize the nano.
It may have gotten slightly damp yesterday as it rained a bit when I was walking home (though I kept it covered). When I got home, it proceeded to work for another two hours after that--then I turned it off. And this morning? It doesn't work, as described above.

Try cleaning the connector on the bottom of the phone. Use a magnifying glass to see what is stuck inside, a dry toothbrush and/or wood or plastic toothpicks (nothing metal). If that doesn't resolve the problem your phone is broken.

IPod nano -- unknown USB device

Hi.
My iPod worked perfectly for 2 weeks. Since this morning, when I connect it to my PC a message "Unoknown USB Device" is showed.
I know how to reset mi iPod, but it doesn't work. I have 6 USB ports 2.0, I used all of them and that doesn't work. I reset my computer and my iPod several times an that doesn't work.
I see that much people have this problem.
¿What can I do?.
THANKS !!

Hi there,
I have the same problem with connecting my nano to the computer. every time i connect it, it tells me that the device has malfunctioned and is not recognised.
I tried reinstalling the ipod software which didn't succeed becuase it didnt' recognise that it was plugged in. As well as this i tried to put into disc mode, where it still didn't recognise.
Finally i tried the disk management and it didn't pick it up.... HELP!!!
Nano Windows XP

Unrecognized USB device on A30-151 in XP

After a clean install of WinXP Pro on a Satellite A30-151, a USB Device remains in the "Other" category (after installing audio, modem and graphics drivers) for which no drivers appear to be available on the drivers CD. At that point the "USB" category contains four entries, two standard "Universal Host Controllers" and two "OpenHost" controllers, all with default drivers.
I suspect the missing device may be a USB 2.0 "PCI to USB Enhanced Host Controller" from a further manufacturer, but Toshiba does not offer a driver for XP for this so it should be supported by the OS (?!).
Any suggestions as to what the device may be, and what drivers it requires?

Turns out XP only supports USB 2.0 as per SP1, so it seems a pre-SP1 version of XP Pro results in the native Windows drivers being unavailable. For anyone in a similar position, it looks as though either a) upgrading to SP1 or b) installing the hotfix Q312370 (
http://www.google.com/search?hl=en&q=Q312370_WXP_SP1_x86_ENU.exe
for the English version should throw up plenty of download locations) followed by autodetection of native Windows drivers should do the trick. However, the following SP1 issue may come into play
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/faq.jsp?service=EU&FID=TRO0000001c0d
in this case, the required original "NEC PCI to USB Enhanced Host Controller B1" driver can be found by searching for "USB driver" for "Windows 2000" for the Satellite A30 on the Toshiba driver download page.

Unrecognized usb device

Since loading iTunes 10.6.1 my Windows system is unable to load the USB device driver for iPhone or iPads. Anyone else with the problem or even better a solution?

Did you already try to remove iTunes and all Apple related software and install iTunes again after that?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

6500 Slide unrecognized USB device

Hi all,
I've been handed my sisters 6500 slide( 555552 RM-240 ) to fix because it wont transfer pics.
Essentially when it's plugged in it prompts for usb mode just fine but shows as an unrecognized device (on three different computers, two windows and linux vis lsusb showing unknown device)
I've tried restoring factory settings which has done absolutely nothing, warranty has expired so taking it to a NCP isn't really an option, does anybody have any ideas?
Cheers
Message Edited by Lebowski124 on 27-Oct-2009 04:46 PM

Cheers for the replies but I think my post may have been misunderstood.
I've tried both data storage/mass storage mode and PC suite mode connected to three different computers (two of which have PC Suite installed and recognize my N97 fine.
My problem is the phone is presenting itself as "unknown device" no matter which mode it's in or which computer it's connected to, so I know it's not a driver issue or an issue with the computers, I've also tried a different usb cable.
I'll post the output of lsusb later when I get the phone back to illustrate what I mean
Ta.
Message Edited by Lebowski124 on 28-Oct-2009 08:44 AM
Message Edited by Lebowski124 on 28-Oct-2009 08:46 AM

Freezing iPod combined with unrecognized USB device combo... Worst yet?

Hey Everyone,
I'm using a 5G 30Gb iPod, or at least I was... It was working fine for a couple of ways, untill yesterday I did the following 3 things:
-Updated Adobe with that photo stuff
-Used an usb Memory stick
-Charged it with a Logic3 AC adapter
I have no if these are the trouble makers, but the usb stick is my main suspect. Since I did these things, my iPod shows the following behaviour:
-When connected to computer, shows the "do not disconnect" for about 30sec.
-After that, the computer starts seeing a "usb storage device".
-At the same time the computers starts seeing the iPod, the iPod freezes.
Due to this crashing, I can't format it or change the drive letter indication. I've tried everything I could think off, including:
-5R's
-Uninstalling iTunes + iPod software completely
-Installing from the disk, or the latest updates
-Tried to install those usbstor.sys/inf, but it says "best drivers already installed".
-Rebooting over a 100 times (at least that's how it feels now).
Well I guess that was about all, but I've tried it numerous times..
Any help would be greatly appreciated!
Thanks,
Ingmar
XP windows PC Windows XP Pro Definitely up to iPod requirements

Wow, I've just had a nightmare experience with Apple and their so called "genius" bar at their store. After at least 10 combined hours of trial and error, on the phone with Apple Care & time spent at the genius bar, turns out (and this is just what I am presuming based on the evidence) that this 5th Gen IPOD won't necessarily work with your existing 2.0 USB port. The USB port has to be "WHQL" certified. My IOGear USB card isn't WHQL certified. I found this out by going to IOGear's website and reading the FAQs about my card. I suggest you do the same ... like go to the USB card's manufacturer's site and read about it. I'm sure there will be something about errors with IPODs ... it might tell you that this card is not compatible (as it did with me). So .. I have two choices now :
1) Use my IPOD with the slow 1.1 USB link (not going to be happy with that )
2) Buy a new "compatible" card. (also not the happiest about it)
Below are two cards Apple Care says will work for sure:
1) OrangeMicro Model # 70USB90011
2) Belkin Model # F5U219
Last but not least ...
Why does Apple not know of this?!!! Why do I have to figure all of this out myself?

My I-Pod Nano gets USB Device not Recognized

DELL Windows XP
And I tried the the 5 "R"'s, has this happened to any one else? Or did I get a bum I-Pod?
DELL Windows XP

ok well
try all the advice from simular posts
try waiting for at least 30 minutes with your ipod plugged in, the compiter may recognise it then. It sounds starnge but it happens with myn
also make sure you have itunes 7.0 and try reistalling it
try retsarting the computer with your ipod plugged in
good luck

IPod nano no longer recognized USB device - after almost 2 perfect years

Okay, so I ran about 5 miles last night using my nike+ipod. The ipod worked flawlessly as usual. When I went to plug it in to my computer, instead of acting normal I got "unrecognized USB device" or something similar. iTunes didn't recognize it either. It was charging however. The ipod still plays music, but without being recognized I won't be able to get any music changed on it.
I already tried a couple of things. I rebooted the computer. I plugged it in to another computer (with same results). I switched the hold switch and then held down the top two buttons for 6 seconds, etc. It turns off and back on fine. It plays music fine. The computer seems to know it's there b/c it charges and respondes "USB device not recognized". It just doesn't recognize it anymore.
Please help! Did I sweat too much on it?
iPod nano 1Gb (1st Gen I think) Windows Vista

I got my ipod in May for my birthday and its worked pretty fine up until now. I went on holiday for two weeks to France where I went running everyday with my ipod and it worked fine but on the journey home in the car it wouldnt work and froze. Now it wont charge and is unrecognised on my pc and says that there are no drivers installed for this Device when it before worked fine. I have tried everything that has been mentioned on every discussion I could find and it still isn't working. It's driving me crazy! Could any1 help please? All suggestions appreciated.
Out of curiousity could it be a faulty wire?

1GB 1st Generation iPod Nano USB Device Not Recognized on any computer

I just recently received a free 1st generation 1GB iPod nano from a friend because they couldn't get it to work. I figured I'd take a crack at it and hopefully get a working, free iPod out of the deal...
It already had music loaded on it (mostly a bunch of garbage), so like anyone else in my position I proceeded to reformat the little sucker and wipe its slate clean.
Here is what happens when I try to connect the nano to ANY computer:
Here is how the nano shows up in device manager:
This was the original problem I was having with my desktop PC which is running Windows XP Home with SP2 and all the latest Windows updates. It is running iTunes 7.5.0.20, w/ latest iPod updater software version 1.2.3.
Prior to testing the 1st gen. 1GB iPod nano, I had been charging and syncing my 5th generation 60GB iPod classic on my desktop PC using the same exact cable. All of my USB ports are in working, functional condition and order. I even have “Allow the computer to turn off this device to save power” unchecked under USB Root Hub Properties.
I tried a couple different USB ports and I used another cable, no luck. So I moved on to my Fujitsu laptop running Windows Media Center Edition, all latest Windows updates, same version of iTunes and iPod software (the difference being that I DO NOT sync any iPods to it, nor do I have any music on it). SAME EXACT PROBLEM, same message bubble, same entry in device manager, and same lack of driver availability.
Thinking maybe it’s just a “PeeCee” thing I dug out my old PowerBook G4 running the ancient Mac OS 10.2. Keep in mind this thing only has a 400 MHz G4 processor, 512MB RAM, 30GB hardrive, and USB 1.1 ports. The iPod nano wouldn’t even give a hint that it existed when I plugged it in.
I have tried every single little Apple trick available. I’ve done the forced restart while connected and while not connected to the computer. I’ve done forced disk mode while connected and while not. I’ve run iTunes diagnostic tests on connected devices. I’ve messed with USB port settings. I’ve tried two different USB 2.0 iPod cables. I tested my dad’s 8GB 2nd generation iPod nano to see if it linked up with my desktop and my laptop IT DOES. I even tried my 60GB 5th gen iPod classic OVER AGAIN to see if it still worked, IT DOES.
Also, this 1st gen iPod nano will not charge when hooked to the computer through USB. When I plug it in, between the time it’s plugged in and when the “USB device recognized” bubble pops up the battery icon shows it is charging, but as soon as that bubble pops up it disappears and discontinues pretending to charge.
On my Fujitsu laptop, I uninstalled everything having to do with Apple. I uninstalled iTunes, Apple Software Update, everything. Restarting after it all of course. Then I installed the old iPod Software Updater from 6-28-2006. I was pretty sure this wouldn’t work because the iPod isn’t even recognized by the computer. In order for the iPod to work in the iPod Software Updater or iTunes it has to first be recognized at the basic Windows level. Which it isn’t…
I have done research all across the net and the only real answer I found was that the iPod Nano’s internal USB controller is dead. I’m 99% sure it has nothing to do with my laptop, desktop, USB cables, software, or drivers. What do you guys think?

Nope I have not figured anything out since I posted this. The closest answer I've found is that it's the internal USB controller which has gone bad. If that's the case than there is really nothing more I can do.
I did find one opening and that was the diagnostic screen. You get to it by holding down the Menu and Center buttons, as soon as the iPod resets hold down the Left and Center buttons, the iPod will beep and then it will go to a diagnostic screen. Maybe somewhere in there you can find the problem I don't know how to use it though.

IPod Nano: Error Message "The USB device has malfunctioned and Windows does not recognise it"

Hi everyone, I just received 2 brand new iPod Nanos for my kids for Christmas, thought I'd be smart and sync them both now before wrapping them so I don't have to be messing around with them on the day. One synced without a problem, then using the same cable, same computer, same USB port, the 2nd one came up with "The USB device has malfunctioned and Windows does not recognise it" I've tried restarting my computer, unplugging and reinserting the USB. Is there anthing else I can try before returning it? Thanking you for any help.

I have solved my problem, I ended up ringing Apple and got an awesome lady who told me to reset it by pressing the sleep button and menu button together for about 10 seconds and once it actually turned on for the first time the computer then recognised it, so it's all good, :-) Thank you lovely lady!

Please help. ive bought a second hand ipod nano, when i connect it to my pc it recognises it as a sigma mass usb device, yet its a 8gb ipod nano,and i tunes does not recognise it, im running on windows vista basic yet my own 80g classic ipod runs perfect

please help. ive bought a second hand ipod nano, when i connect it to my pc, it does not recognise it in itunes,yet it comes up as a sigma mass usb device. its an ipod nano 8gb?. im running on windows vista,my own ipod classic runs fine.

there is a good chance that this can be related to bad contact in USB lead.. e.g not enough power from IPOD to PC so that pc cannot recognise it. Where I work I get alot of USB devices on pc's that are not recognised and most of the time it is the connection to the device that is not good enough because the flat end of the USB adapter has been gradually bent over time just slightly and now contact is not good. It can also be todo with drivers or If you are using it through a USB hub.
so if it is not working through USB hub try direct. also try in back of PC as these Ports or direct access to main board to pc and would be less trouble some if there was a voltage loss from mainboard in pc to front of unit.

IPOD NANO will not connect to windows xp "usb device not recognized

i have had some problems connecting my ipod nano to windows xp sp2. each time i try to connect it using the usb cable, i get the following error
http://img400.imageshack.us/img400/6426/t12ve.jpg
i have reinstalled the ipod (updater 03-23-2006) firmware and the itunes software (just in case). ive gone to the apple website, forum and discussed the problem with their technicians but no luck getting it solved.
i went to the apple website and filled in a service request to have a new usb cable sent to me, thinking that this could be the problem. no luck with the new cable and other usb devices including my phone and camera all work.
i just want to know how i can get this thing to work and play my music again. any assistance will be greatly appreciated. if im missing information, please let me know. thanks.
Windows XP Pro

Hello, lanboyo, JC, and Utah Mike!
First--You may have done this, but have you tried the Five R's? Reset, Retry, Restart, Reinstall, Restore.
If you have sucessfully done them with hardly any help, then let's keep going:
Second--You may have read this Apple aritcle before, but I'll link you to it anyway.
iPod missing in "My Computer" or iTunes for Windows
If it's showing up in My Computer as "F:IPOD" but not in the iTunes source list, check out this Apple article, and see if it helps.
iPod shows up in "My Computer" but not in iTunes for Windows
Hope this helps, and post back on what happens.

Nano unrecognized USB device

Similar Messages

Maybe you are looking for