NANO WILL NOT TURN OFF!!

Please help - Everything works fine with the Nano when it is connected to laptop. When not connected, all works but it can not be turned off - only put in pause. If I connect back to laptop, I can turn it off just fine. I have reset, restored, etc. with no luck. Please - any help out there??

Hi DHNano,
Since you've already done a restore, then skip the following steps.
1. Press Menu
2. Select the 3rd item from the bottom of the list which is "Settings".
3. Scroll all the way down to the bottom and select the last item which should be "Reset All Settings".
4. Then select the second item which is "Reset".
Leave your iPod on overnight until the battery is fully drained. Sometimes this may reset other things. Then plug your iPod to your computer for at least three hours and let us know what happens.
If the condition still exists, then the only alternative would be to visit the nearest Apple Store:
http://www.apple.com/retail/
...or have your iPod serviced:
http://depot.info.apple.com/ipod/
Gary

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