Nano Wireless Laser Mouse w/ USB Receiver- not recognizing

I bought a WIreless Laser Mouse with a USB receiver, and the USB receiver is recognized, yet the mouse still doesn't work. I've replaced the batteries with new ones in case that was the issue; it wasn't. It was working about a week ago, after which I moved to the UK, but as it's battery-powered that shouldn't really be an issue. Is there some stupid thing I'm missing, an on/off switch or something? Anything else I should try?
Thanks in advance.

Could be a number of reasons that your USB mouse is no longer working. Check the batteries again. This time use a voltmeter. Just because the batteries are new in the package doesn't mean that they're not old or damaaged. Check the mouse for a switch. With the move, the switch, typically on the bottom of the mouse, could have been switched. Check the mouse dongle in the USB port. Maybe it's not seated fully in the port. Or try a different USB port.

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Hi @yani1015,
Welcome to the HP Support Forums! I see when you were installing your HP Printer you got a message on your Computer saying 'USB Device not Recognized.' To better assist you can you leave me with the following information:
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2. What is your current Operating system, Windows or Mac and which version?
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Click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Nano Wireless Laser Mouse w/ USB Receiver- not recognizing

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