Nano with windows can't mount ipod

My ipod nano says "use itunes to restore. when I try to use the latest insataller i get an error message "can't mount ipod. windows sees the ipod but itunes doesnt. i tried reload itune ver 6.5 and still no success. any help would be greatly appreciated.

Please read this first
http://docs.info.apple.com/article.html?artnum=93426
If it does not work, it could be the problem of your USB port, please try others

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Ive got a new pc with windows 7 and my ipod touch 4th gen is synced with my old pc ,how can i back up the photos on the ipod to my new pc ?

ive got a new pc with windows 7 and my ipod touch 4th gen is synced with my old pc ,how can i back up the photos and music on the ipod to my new pc ?

Your iPod can only be synced with one computer at a time. If you try to sync it with a new computer/iTunes library, it will replace the contents of the iPod with whatever is in the new library. You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabling the prevent iPods,iPhones, and iPads from automatically syncing option.
Before doing anything else, authorize the new computer with your iTunes Account. In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials. Either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync.
Then right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
iOS: How to back up
Now onto synced content such as music, videos, photos, etc. For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases. For all other nonpurchased iTunes content such as music, videos, and photos synced to the device, see this older post from another forum member Zevoneer covering different software available to assist you with this task.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier. Here is more on backing up and restoring your iPod.
iTunes: Backing up, updating, and restoring iOS software
If you do happen to lose any purchased content, you can always redownload it from the iTunes Store again at no cost via iCloud. See this article for information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock

Ipod wont recognise on pc and comes up with can't mount ipod

Yea my ipod keeps flashing with do not disconect and it is annoyin me then i disconect it after bout 5 minutes of waiting them my come displays can't mount ipod if anyone can help would love to hear thankss

- Try placing the iPod in Recovery Mode and then restoring
- Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer.

Can't Mount iPod, what's up with so many having this issue

Go the same problem just recently myself in fact after reinstalling iTunes. Went through every option available in the support section to no avail. Every time I try to restore it I get Can't Mount iPod.
I give, if anyone knows of a quick fix I can do before flying out of town on Friday that would rock.
Home Built Screamer Other OS Running a Pentium D 3.4GHz, 2gig mem, 800 gig hd space, dual 19 inch LCDs running Xandros Linux and Windows XP for iPod support

Go the same problem just recently myself in fact after reinstalling iTunes. Went through every option available in the support section to no avail. Every time I try to restore it I get Can't Mount iPod.
I give, if anyone knows of a quick fix I can do before flying out of town on Friday that would rock.
Home Built Screamer Other OS Running a Pentium D 3.4GHz, 2gig mem, 800 gig hd space, dual 19 inch LCDs running Xandros Linux and Windows XP for iPod support

Help! "Can't Mount IPod"

After multiple resets, reboots, and re-installs (both iTunes 6.0.5.20 and iPod updater 2006-06-28) I still get the error "Can't mount iPod" when running the updater. I have the flashing "Do not disconnect" message on the iPod and iTunes says "No iPod connected." In My Compter it shows removable disk that I can't do anything with. I've updated the iPodService from manual startup to automatic. I also do not have the option to restore the iPod (button is there, but greyed out.)
Where do I go from here?!?!
iPod Video 60GB Windows 2000

I thought apple was supposed to have
great customer service.. is anyone working for apple
reading the forums???
Apparently not. I have been going through all of their help articles and discussion board solutions on this topic. Mine is similar to yours. Nothing works, so I have clicked the feedback button at the end of each article, and described my issue there, along with a suggestion that they read their own discussion board. It might help if
1. Everyone who has the "ipod wont mount" "Ipod Freezes" "Do not disconnect stays on forever and ipod freezes and causes everything to hang" "Ipod freezes and makes the computer, itunes, updater etc etc. hang" issues,
2. And have tried the 5 rs and all the other suggestions ad nauseum,
3. Go through the help site and click every feedback button in articles pertaining to this issue, and send their version. Write it out concise first in notepad, and then just click and paste. I think it is the only way to get someone's attention. Apple is asleep at the wheel.
My next step is to go to itunes store, Amazon and every other site I can find and post my review. It will not be favorable. Luck, and please post if you find a solution.
Gateway 200 ARC Windows XP Pro xp sp 2 ipod nano
Gateway 200 ARC Windows XP Pro xp sp 2 ipod nano

Can't mount iPod error message

Hi, I am trying to fix a feezing problem on my iPod (on startup the display shows a folder with an exclamation mark) and was trying to do a factory restore on it when I ran into the following error messages.
Installing the latest version of Updater, I tried connecting the iPod and then saw a Windows error message that said:
Cannot Install this Hardware
There was a problem installing this hardware
Apple iPod USB Device
An error occurred during the installation of the device
The specified service does not exist as an installed service
After seeing this error message, Updater then displayed the next error message:
Can't mount iPod
Can someone suggest how I can fix this so the iPod is recognized and I can have Updater restore the factory settings?
Thanks in advance,
Apple iPod 20GB 20 GB 4th Gen M9282LL/A Windows XP Pro

Have a read the following carefully
http://discussions.apple.com/thread.jspa?messageID=2001071#2001071
Seems that you may need to change your iPod drive no.

"can't mount iPOD" - unable to restore

Hi,
I would greatly appreciate any advise on the following problem...
My iPOD froze, so I conducted a reset. After the reset the screen displayed an exclamation point and folder icon. After reading the support guidelines on the site I tried the following:
I put my iPOD in disk mode, and fully charged it up (however note that although I have had my iPOD for 14 months the battery still lasts for around 6 - 8 hours).
I ran my version of iPOD updater on my pc which stated "iPOD not readable - needs to be reformatted for use on PC". The only option available to select was the restore option which I tried and the following message was displayed "Can't mount iPOD".
I thought that this message may be because my version of updater and iTunes were old. Therefore, I installed the latest versions - 2005 -11-17 and v6 respectively. However, on trying to run the newer updater again I can't see my iPOD in iTunes, my computer / desktop etc. now even when in disk mode.
Eventually the message "can't mount iPOD" is displayed.
Any idea's on what to try would be great.
Many thanks
John
iPOD Click wheel Windows XP
iPOD Click wheel 40Gb Windows XP

Alright. Let me start off by saying that my iPod issue is resolved. However, before I get to the solution, let me answer other questions raised since my last post.
I did try using a different USB port. I even tried my pc at work and it had the same results. Now, for how I resolved it.
After the last post, my iPod deteriorated to the point that it stopped working altogether. When resetting it, it would just come up with the Apple icon and then turn off. Without getting into all the details, I deduced that it was a bad battery. I invested $25.95 into a DIY battery kit. It was a bit dicey performing surgery on my beloved iPod, but with only minor scarring, I now have a fully functional iPod that syncs with iTunes and functions like new.
I'm not saying all "unable to mount iPod" problems are caused by bad batteries, but it could be one of the causes. Coincidentally, my problems started 16 months after starting to use my iPod. That roughly translates to 400+ charge cycles. That's when Apple says the battery performance will begin to deteriorate. I just wish Apple's SW would have some sort of diagnostics that's more accurate. I got the folder w/ the exclamation point, sad iPod and battery icon pictures before figuring out that I needed a new battery!
Dell Dimensions 2400 Windows XP iPod Clickwheel 40GB

PC does not recognize Ipod - Can't mount IPOD error message

Hello everyone,
I was wondering if anyone experienced the same problem with their Ipod as I have. I have tried to play songs on my Ipod through the shuffle songs function but it does not work. The Ipod tries to play one song; however, it will not play it and then it will continue to the next which won't play either and this continues until I just shut off my Ipod. I have tried resetting it and also reinstalling Itunes but it does not help the problem.
A second problem is that my Windows PC does not recognize my Ipod when I plug it in. I have tried so many things to try and solve this including trying to restore my IPOD using the updater but when I keep getting the error message "Can't mount IPOD".
If anyone knows what I can do to try to fix this I am greatly in your debt!
Thanks!

I had the same problem. Now I have many new ones. Here goes the chain of events 1st iPod did the same exact thing:
1. Was going along my marry way listening to music
2. Music stops playing
3. I look to find my iPod cycling throughe very song but playing none... for an hour.
4. I turn it off.
5. I get home to attempt to restore it but when I plug it up to the computer, it is not recognized, cannot mount, ect.
6. I continue trying to find a way, then it stops going to the "Do Not Disconnect" screen.
7. Well I try it later on today, like 20 mins ago and it does it! Yay! but then it resets itself and it now rests on the apple logo and Windows does not recognize the USB device.
Oh yeah, did I mention I made the trade and got this one SATURDAY. Yeah so it's already broken.
any suggestions?

Replacement Ipod 1.4 not recognized on PC and Updater "Can't mount Ipod"

I just received a replacement Ipod mini 1.4 which is formatted for Mac. When I run the most recent version of the updater, I get an error message that states "Can't mount IPod".
My Ipod no longer shows up in the "My computer" menu when I connect it to my PC, the only place it shows is in the actual usb hub in the device manager.
I tried all the actions in the following link to no avail (http://docs.info.apple.com/article.html?artnum=61711).
Please help!
Note: I am leaning toward the illiterate side of computer literacy so please bear with.
2nd Generation Ipod mini 1.4 Windows XP Pro

the same thing happened to me, and no, itunes doesn't recognize it.
ephpod also doesn't recognize it, and neither does ipodwizard. i removed itunes and installed 6.0.5 and that also doesn't recognize it.
i downloaded an older ipod updater exe (from 3-23, before it became integrated into itunes 7) and even that won't recognize it.
i went back to itunes 7, and when i run an itunes diagnostic i get all green lights except the bottom, which means itunes can't tell that it's hooked up.
but i see it in my computer, and the details still say that it has the data on it.
also, when i try to use it normally there are no songs on it. the details say 0 songs, etc, but still says 22gb of space taken.
i'm running windows xp, service pack 2, itunes 7, and am using a 5g 30gb video ipod. the ipod says that it is firmware version 1.2

Brand New IPod Mini - Can't mount iPod from IPod Updater

Just bought a brand new IPOD mini. When I try to use the IPod Updater, I get an error message "Can't mount iPod".
Windows XP Services shows IPOD services is started.
The IPOD appears in My computer as "Removalable Disk".
Also, my IPOD does not appear in iTunes.
Cheers,
Dilip Patel
Ottawa, CANADA

This is a very reasonable strategy. It has been previously used for USB problems with battery charging.
See this link: The iPod Battery Unplugged..
A synopsis of it is as follows:
"For best results, try not to use computer ports to charge your iPod. USB is especially sensitive to how many devices are on it and what the resulting bus voltage is. It may even display the charging icon but not be adding much to the battery. USB versions prior to 2.0 will not charge your iPod (and probably be too slow for its other functions). Even USB 2.0 is limited to 700 milliamps and an iPod "likes" to see one full amp for charging, plus some to spin the HD while mounted. Some (early) iPod models will not charge from USB, period. Some PCs use 4-pin Firewire cables (all Macs are 6-pin) which carry no charging voltage, so they won't work at all for recharging and can allow your iPod to run down and cause serious problems while updating firmware, restoring, or loading songs. Both USB and Firewire require the iPod to be mounted by your computer as an external drive, which means the iPod's HD is spinning, using some of the juice that the battery might like to have. And if the computer sleeps or is turned off, the battery won't charge and in some cases will actually drain through the port circuits. Bottom line: if your ports are not doing a good job of charging your battery, use the wall adapter to charge for several cycles before questioning the battery's credentials. If you have a new iPod which only comes with USB, don't panic; it can work fine. But if you do experience problems, either take everything else off the USB bus (except mouse & keyboard) and/or get an AC adapter."

Can`t mount ipod and format error

installed updater 2005-11-17 and itunes6 but my 3rd gen 20gb ipod behaves strange. iPod had been unused for a couple of months following a house move. Ipod SETTINGS>ABOUT says 0 (none!) songs - about 14gb used 5 free. Updater just seems to "hang". Both usb and firewire.
If i start updater and connect iPod i regularly get "cant mount ipod" - but if I connect it and walk away for a while (ipod then appears in my computer as a removable drive) then updater reports ipod details as N/A ( like serial no. - N/A name - N/A format -N/A) then suggests to restore.
After a lengthy period i get "disk format error" (or similar wording.
Disk Mode also unhelpful as is Drive Letter change.
Have tried all on iPod 101.
Only solution appears to be hooking upto a mac which i dont have !
Surely I can format with some other software on a PC.
Why does it take so long for Updater to do something.
Updates BOTH my daughters 4gb Minis in a flash !
Same responce on 3 different PCs !
Any Advice ?
Also posted in using your ipod

If windows can see the iPod check what drive letter it has allocated to the iPod and make sure it is sensible and does not clash with any other drive (i.e. not A: - C:, not a drive letter used by another device or a mapped network drive). Try using a free letter such as I:
If windows does not see the iPod (even in disk mode) then try uninstalling and reinstalling the iPod software.

Can`t mount ipod - format error

installed updater 2005-11-17 and itunes6 but my 3rd gen 20gb ipod behaves strange. iPod had been unused for a couple of months following a house move. Ipod SETTINGS>ABOUT says 0 (none!) songs - about 14gb used 5 free. Updater just seems to "hang". Both usb and firewire.
If i start updater and connect iPod i regularly get "cant mount ipod" - but if I connect it and walk away for a while (ipod then appears in my computer as a removable drive) then updater reports ipod details as N/A ( like serial no. - N/A name - N/A format -N/A) then suggests to restore.
After a lengthy period i get "disk format error" (or similar wording.
Disk Mode also unhelpful as is Drive Letter change.
Have tried all on iPod 101.
Only solution appears to be hooking upto a mac which i dont have !
Surely I can format with some other software on a PC.
Why does it take so long for Updater to do something.
Updates BOTH my daughters 4gb Minis in a flash !
Same responce on 3 different PCs !
Any Advice ?

If windows can see the iPod check what drive letter it has allocated to the iPod and make sure it is sensible and does not clash with any other drive (i.e. not A: - C:, not a drive letter used by another device or a mapped network drive). Try using a free letter such as I:
If windows does not see the iPod (even in disk mode) then try uninstalling and reinstalling the iPod software.

About the" Can't mount Ipod" issue

It seems like many people have the problem of "Can't mount Ipod"issue.Just curious, for the people that has window XP,did you guys recently updated your computers?
well, I did and it seems like a bad idea.maybe it just me,if any of you guys happen to use daemon tool or some sort program like that, did anyone get a error saying" Plz disable the Kernel Debugger or KDB and SoftICE and WinDBG in order to use"
well,before the window update my IPOD was working perfectly and so was the program I mentioned.Then after that update,my computer refuses to "see"my Ipod therefore, it was impossible for me to even restore it.I just bought a 60 GB IPOD thinking that it was my old IPOD had problems .Now the new one is sitting there uselessly for 2 weeks now...For the tech people out there,how the #%$# do you disable this Kernel Debugger thingy ?
Help aprriciated

I'm having the same exact problem with mine. It takes a couple of times for me to get it in disk mode, but when I do, I connect it to my computer and the same thing happens each time: "Can't mount iPod"!
It always goes back to the iPod with a sad face. I'm continuing to work on the problem. Email me at [email protected] if you come up with anything. I'd like to work with someone, maybe it can get this fixed faster.

Ipod wont turn on (file !), "can't mount ipod", disk goes spin, stop, spin,

Hello everyone. HELP! Major problems with the ipod, 4th generation, click-wheel, non color screen. It will not turn on fully. You here the disk spin, then stop, then start spinning over and over and you see a file with ! next to it. It will restart and it does the same thing. I have tried many times. It is formated to PC and is usually used with windows. But when it is plugged in, the computer and ipod updater do not recognize it, it tries and it says "can't mount ipod". I have tried switching to disk mode, which seems to work, but then in restarts in a few seconds and goes back to the file! and the spinning. I have tried all this on the mac also, thinking if the mac recognizes it, I can just restore it and go from there. No luck. I have tried the disk utility, which does not recogize that the ipod is present either. Please help! I've searched the posts many times and nothing answers my questions. The ipod is just over a year old, so I doubt apple would replace it. Went to the store today in London and the line was hours long and you cannot make an appointment online because they are so busy! eeks.

I don't know if it is a permanent fix, I saw that someone asked an apple employee about it and he said if anything, it is a temporary fix. However, I had the same problem about 7 days ago, dropped it, and the ipod worked perfectly. Just today it was up to its old antics again, except this time with the sad icon instead of the !folder, and instead of wasting any time I dropped it once again and it now works perfectly. So maybe ipods just need to be dropped every once in a while.

IPod won't restore...error message saying "Can't mount iPod"...

I have determined that I need to restore my iPod based on my problem (I manually update playlists and cannot add a playlist because I get an error message saying "The disk cannot be read from or written to.") So I open iPod updater 11-17-2005 to try to restore my iPod and I get an error message saying "Can't mount iPod". I can't restore or update my iPod because of this error message. Can anyone help me? I've been all through the discussions, online help, etc., and can't find this particular error message. Thanks!!

I came to charge my iPod because the battery went low, after few minutes it came on with this do not disconnect, i tried to restore it also says can't mount, it has been exactly two days. I disconnected the iPod and the backlight and the message did not go off until the battery ran out. I also need some help my address is [email protected] Seriously I just got my iPod click wheel 30Gb color display, video, photo.

Nano with windows can't mount ipod

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