Nano won't charge/turn on/not recognized by computer help please

i have a new nano, i installed the software, but when i plug the nano in the computer acts like it does not even recognize it, it won't charge, nothing appears on the screen, i tried to install software and connect to another computer doesn't work either i tried all usb ports on baoth computers but nothing help please

i have tried just about everything i could find on the website i am just really confused and hoping it is not something i'm doing but since i pulled it out of the box nothing has came up on the screen and it will not charge when plugged into the usb the comuter does not even recognize

Similar Messages

  • Charging icon appears but not recognized by computer  help!!!

    Charging icon appears but not recognized by computer and yes i have waited 30 minutes. That what the manuals said.
    Then after a while the icon dissapers and the apple loggo thing appears and i have tried to turn it on but it won't just do!!!!.And i have like a month letting my ipod connect to the computer via USB but it wont charge =S...
    What's going on???
    HELP!!!!

    Have you tried a different cable?
    This is the iTunes Mac Discussions area - you can also post in the iPod Discussions as this is an iPod question more than an iTunes question.
    Go here http://discussions.apple.com/category.jspa?categoryID=146 for iPod discussions.
    MJ

  • My iPod touch 4g will charge but is not recognized by computer

    I have done everything I know to do. My iPod touch 4g will charge from my computer but will not sync and is not recognized by the computer. I have tried it on 4 different computers and my brothers iPod touch 3G works and so does our iPad 2 but something is wrong my with just my touch 4g. Both of them have updated to the ios5 and I have not. I did the extremely stupid thing of resetting it and now it's just stuck an the original start up screen. So I can no longer even get into my touch. My 90 day has expired as well.
    Please someone help me. My brothers have spent hours looking for ways to fix it but can't find anything. Nothing is working at all.

    Did it work with previous ii.x version?
    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
    Did you do everything here:
    iOS: Device not recognized in iTunes for Windows
    Including
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • Ipod shows it is charging - but ipod not recognized by computer

    My ipod mini is dead when not connected to the USB cord; once my ipod is connected to the USB cord, it looks like the ipod should be charging, but both my computers (laptop & desktop) are not recognizing that the ipod is connected through the USB.
    I went to the store last night for service and the ipod genius told me it was probably my USB cord, since when he hooked up my ipod to his computer through his USB cord - it connected and needed to be reformatted.
    I went ahead and bought a new USB cord - but that didnt solve the problem. My computer is still not recognizing my ipod.
    Could anyone be of any assistance?
    It broke 3 days ago and I'm lost without it.

    Jersey, first off, it sounds like your battery must be almost dead (unable to retain a charge). If you are looking for quotes on having it replaced, I have found www.ipoddepot.ca to be very good and competitively priced.
    As for the ipod not being recognized, it seems there is a lot of that being reported here, without any satisfactory solution so far. It seems like all are with Windows XP computers and I am beginning to wonder if it might relate to recent Windows security updates? In fact I think I will troll around the Microsoft site to see if I can confirm that theory.
    As for taking it to a tech, I had exactly the same experience. The difference in result is due to the fact that he was plugging the thing into a Mac and not a Windows XP computer... Different software and environment, entirely!

  • External hard drive not recognized... help please.

    okay, well here is the story:
    my iBook G4 had its stock 30gb hard drive in it and it was running extremely low on space. so i figured i didn't want to carry around an external hard drive, therefore i would buy an internal hard drive an install it. so i purchased a new 2.5" 80gb hard drive and called up the local apple store. they told me that although it was under warranty, that it did not cover hard drive installation. so i looked it up online and found step by step instructions to install the hard drive. so after lots of hard work and many screws, i installed the new hard drive successfully... but i still had this perfect 30gb hard drive. i thought maybe to save a few bucks i could turn it into a usb external hard drive. i found an enclosure for the hard drive and a usb 2.0 cable and plugged it into my ibook. it was recognized and everything. i put some files on the external hard drive and transferred it to another mac. this is where the trouble started. i plugged the hard drive into a PowerMac G4, and it was not recognized... so i tried it on a different mac. this time on a PowerBook G4, but no luck. this issue has been troubling me for a few weeks. but then i tried it on a similar iBook G4... and it was recognized. but i don't know why it was only recognized only on the iBook G4 (not the same iBook G4 it was pulled out of) and no other macs.
    does anybody have any ideas what we can do to get this hard drive to be recognized by other macs?
    any of even the smallest ideas would be greatly appreciated.
    thanks,
    tyler
    iBook G4   Mac OS X (10.4.3)  

    I can walk you through formatting the hard drive:
    1. Hook it up to an iBook that recognizes it.
    2. Go into your Applications folder, then scroll down to Utilities. Open Utilities and scroll down a bit and you should see Disk Utility. Double-click.
    3. On the left side you should see your internal hard drive and your external one. Each hard drive will have a sub-catagory with the partition indented.
    4. Your external hard drive will probably be the second catagory. Click it.
    5. In the center-top you should see the tabs First Aid, Erase, Partition, RAID, and Restore. Click the Erase tab.
    6. You should see Volume Format: and then a drop down menu, and Name: and a text box. Type in the name you want the external hard drive to be named.
    7. In the drop down menu, select Mac OS Extended (Journaled).
    8. Then, simply click Erase, watch the progress and it should be good to go!!
    Hope I helped you out. Oh, and it might be the enclosure...and also what OS's? Since it's USB it is probably using a USB Mass Storage driver. Mac-wise, if formatting doesn't help, I would get a FireWire enclosure because FireWire is much faster than just USB 2.0. Oh, thats nother thing...Is the enclosure Hi-Speed USB? If it isn't, I would definitely get a FireWire one...If it is, the PowerMac G4 doesn't have Hi-Speed so you're not taking full advantage..Just some insight
    iBook G4   Mac OS X (10.4.3)   512 MB Ram, CD-RW Combo Drive, 40 Gig HD, bought in October of 2005...
    Message was edited by: Hilary_Rose

  • Toshiba External Hard Drive not recognized by computer. Please help!

    I was wondering if anyone could help me. I have an external hard drive and it will not show up in "My computer" when I plug it in. I have tried other USB drives and other computers. I am starting to think it is a hardware issue but I don't want to lose hope. The blue light is coming on when you plug it in but it doesn't blink and there is no noise whatsoever. Is there anything I can do to fix this issue so that I can recover the information on it? Thanks in advance for any help. It is greatly appreciated.
    Additional information: I'm not sure how old this thing is but the model number is HDDR160E03X.

    Same problem: I can't see my Toshiba PH3100U-EXB (Gen 2) external hard drive when I plug it in. After awhile I get this error message (see attachment): USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. FOr assistance in solving this problem, click this message."
    When I click it, I get a list of USB ports and devices, with Unknown Device in bold face. No real information there.
    Yes, I ran Disk Management and the Toshiba did not show up when I plugged it in and hit Refresh.
    Does it make a difference that the last time I used the external hard drive, we were in Windows XP and now we're in Windows 7?
    Please help! It's not just the backing up I'm worried about...it's being able to retrieve files later!
    Thanks!
    Attachments:
    USB-NotRecognized.jpg ‏28 KB

  • My 3rd generation ipod touch shut off but now won't charge and is not recognized by my computer. All it shows is the black screen with the apple logo. It did this once before and after letting it sit for a day it charged. I tried this again but nothing.

    My ipod touch 3rd generation shut off when the battery died.  When i tried to charge it but it would not charge and it wasn't recognized by my laptop. This happened once before and it charged after sitting for a day. So I tried it again but it didn't work. I don't know if it is still covered, I got it last july as a replacement for one that broke. Help!! Please!!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod won't charge and is not recognized by my PC...

    it's been two weeks that i saw my ipod blinked. (i have and ipod video, 30 gb.) the battery was draining so fast. i tried charging it. it charged but the following day, same problem. i tried reformatting it, but to no avail. i tried charging it again. but my adapter and pc won't recognize it anymore. i mean, no icons show up on the screen of my ipod. i got this ipod about a year ago, but this is the first time i encountered this problem!
    i mean this is really: HELP!

    I suspect that you have a completely dead battery.
    i got this ipod about a year ago
    If you mean 11 months, a battery replacement is under warranty but $30 shipping and handling. If you mean 13 months, a battery replacement is $59 + $7 shipping.

  • Ipod touch / iphone / ipod nano won't connect to iTunes (not recognized)

    Up until yesterday everything was working fine. But now when I connect my ipod touch, iphons (1st), or ipod nano to iTunes, my PC recognizes them (show up in Windows Explorer), but iTunes does not recognize them anymore.
    I don't know what changed.
    I have reset all devices.
    I have completely removed and reinstalled iTunes. (I've tried iTunes 10.5.1 and 10.5.2)
    I have shut down and rebooted the PC (several times).
    I have tried different USB ports and different cables.
    My Windows 7x64 is fully updated.
    Does anyone know how to help?

    Sorry, I followed both guides and uninstalled everything - rebooted, reinstalled iTunes like your second link instructions said.
    PC sees all devices fine in Windows Explorer (and makes the pling sound when I connect them, they just do not show up in iTunes.
    (ipod nano, ipod touch 32GB, iphone 1st gen, ipad 1st gen)
    Manually starting or restarting all itunes/ipod related services doesn't do a thing either, nothing will sync.
    I'm at a loss.

  • Ipod won't charge, turn on, or connect to computer

    It 's been doing that since plugging it into a defected outlet, where the wire started heating up, and sparks came out of the outlet. I've tried resetting it but nothing happened, and it is cracked a bit, but has never had any problems before. I know taking it to an apple store will help but I would rather see a solution I can do at home first because there's not a really close apple store near me.
    It's the latest version of Ios 5
    4th generation iPod Touch
    8gb
    Was bought sometime before Christmas 2011

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. From your description I think the defective outlet fried some componets in your iPod
      Apple Retail Store - Genius Bar                              
    Apple will exchange your iPod for a refurbished one for $99 for 8 GB 4G. They do not fix yours.
    Apple - iPod Repair price                       

  • Ipod touch won't charge, reboot, or be recognized by computer or itunes.

    Holding the start and back buttons simultaneously for up to one minute does nothing.  It seems to not be accepting a charge from the computer or the wall charger.  It has not gotten wet.  Do these eventually just die?

    If you're out of warranty, see what your options are in this article: http://www.apple.com/support/ipod/service/faq/
    Out-of-Warranty Service: If your iPod requires service for any other hardware failure that is determined by Apple to be repairable, Apple will service your iPod for the Out-of-Warranty Repair Service fee.
    If you want to set up your iPod for the Out-of-warranty service, we recommend that you take your iPod to a local Apple Retail Store. Alternatively, you can contact Apple Technical Support.
    Click here for pricing.

  • (6G Nano) Stuck in infinite restore loop, not recognized by computer, music stuck at 0:00, and headphones not recognized.... Help?

    All of this randomly started happening.  I've remapped the drive, reinstalled iTunes, formatted the iPod, and countless restores.
    I've started it in diagnostic mode and everything checks.  The headphones work in my laptop as well as sounded the tones for the headphones check in diagnostic mode.
    I've spent about 3-4 hours total trying to do various things and I'm stumped.  Please help.  I cannot go to an Apple store because I am currently deployed.  I've had this iPod for less than 2 months and it would be great to get things working agian.
    Thank you.

    Nothing huh? No one's had this problem or this isn't fixable... oh well... if anybody comes up with anything I'll check in occasionally...

  • Found an Ipod mini, my computer is not recognizing it.. help please!

    Hello everyone
    I had a 2004 20G Ipod, but it has since died. Lucky me, I found an Ipod Mini in the street! I connected the new Ipod to my computer and when I open Itunes, Itunes is not responding as having an Ipod plugged in. How can I get Itunes to recognize this new Ipod?
    Please help! Thank you!!

    Call Apple (1-800-myapple) and give them the serial number.
    They can notify the last registered owner and pass on your contact info to them so it can be returned.
    Thanks for being a good person!

  • Adobe Elements 12 not recognizing DVD drive, Help please!!

    In my Adobe Elements 12 for some reason when I go to burn, it saying no burners detected. Has anyone else had this problem and if so how can it be fixed. Thank you so much in advance.

    cricketsw08
    What computer operating system is your Premiere Elements 12 running on? Have you updated from 12 to 12.1 using an opened project's Help Menu/Update? Please do so.
    Assuming a Windows compute for now.
    Is this "no burner found" situation described as "it never worked before" or "it worked before but not now"?
    If it has worked before, then I would ask
    1. Do you have iTunes on your computer? Have you recently updated it?
    If so, you might consider uninstalling both Premiere Elements 12 and iTunes, and then reinstalling only Premiere Elements 12. I would go through the scenario
    1. Uninstall Premiere Elements 12 and iTunes via Control Panel
    2. Do a ccleaner run through (regular and registry parts)
    CCleaner - PC Optimization and Cleaning - Free Download
    3. Reinstall of Premiere Elements 12 only.
    We will be watching for your results.
    Thank you.
    ATR

  • My apple ipod touch's screen randomly went dark. now it won't charge, turn on, or connect to itunes on my computer. HELP!!

    i have no idea what to do. my apple ipod touch's screen randomly went dark. now it won't charge, turn on, or connect to itunes. PLEASE HELP!!

    See Here...
    Frozen or unresponsive iPod touch
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

Maybe you are looking for

  • AdressBook doesn't dipslay contacts after upgrading to Leopard

    hi, after upgrading yesterday to 10.5.2 (from 10.4.9 i have been using) i found that the address book app doesn't display any of my contacts diplaying a window completely blank... the strange thing is that my contacts appear to be in place in the ~/L

  • How to put data into a array element in the BPEL

    Hi, I have a element in the WSDL which is of type Array. (i.e accepts unlimited data for the same element). How should i put a data into a array in the BPEL. Example: The below Example gives u an idea about wht iam asking:pasting a piece of my requir

  • Enable 802.11n - Need your inputs

    Okay Guys need your input I've heard that if you want to enable High Speed WLAN connection such as 802.11n you need to have you security settings as WPA2 and AES Is this true?

  • Stateful Session Bean failover problem

              Hi,           We have a WLS7.0 cluster with two managed servers. The problem we have in this           environment is that when server one goes down and gets up and after that server           two goes down our application gets an error "Un

  • How to change the length of massage line

    Good afternoon everyone, The message line only shows the first 80 characters of error messages. The message line on the window is large enough to hold 150 characters. Any advice/solution/insult would be appreciated. Thank you,