NANO wont play songs... resets and apple logo comes up

I just bought a new 4GB nano and I am having problems playing the tracks I have copied. When I try to play any music, the screen goes black then the apple logo comes up for two seconds. Ive had no problem opening up my photos, or address/ical data, I only have trouble with my music files. Ive updated my software with the 2006-03-23 updater and have tried to restoring my nano twice already. Can anyone help me get my nano up and running?

So I also just bought a new 4GB nano and I am having the same problem. It started after I loaded my music on to the iPod, then found that the music was there but the "Music" option didn't appear in the main menu ( could however shuffle songs). I changed the "Menu Settings" to turn on "music" and off "Photos" (I don't use my iPod for photos.)First it took several tries for the iPod to accept my menu changes. Then, when "Music" finally showed up on the menu, I selected it and the screen went dark, the apple logo showed up, and boom back to the main menu without the "Music" option.
I restored the iPod, got "Music" to appear on the menu, and was able to select it. Everything was fine until I tried to take "Photo" off of the menu. Then repeat of the same problem. Ok so maybe the obvious answer is to leave "Photo" on the Main Menu, but I don't like the idea of a brand new product not working properly.
And, I must confess I am a bit disapointed in the service and tech help options for this issues. After all these years of supporting, and defending Apple, when I finally have a problem -- no help? I don't relish spending my 1 phone call for a product that was defective from the start.My phone company (which is truly evil)is more helpful. If anyone out there has either solved this issue, or discovered a way to resolve the problem, please, please post.

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