Nas 200 connection - pingable, but not accessable

bringing this issue to life again.... http://homecommunity.cisco.com/t5/Network-Storage/NAS-200/m-p/351520/highlight/true#M7549
My nas 200 seems to lose the authentication and web service every once in a while. 
I can still ping the device and get a good reply, but when i try to ftp or access via the web, i cannot access the device.
the web page doesn't come up, and for the ftp, it says i am connected but waiting for the response.  It then times out.
I have the latest firmware available for it. 
Any options anyone can think of to keep the drive alive, or a way to remotely restart the device?
thanks
mike

Yup, resetting the device works everytime.  the problem is, is that i never know when the drive will stop responding.  I use the drive a lot while i am remote.  So, if i am 1000 miles away, i can't physically reset the device.  If there was a way to remotely reset it, that would be great, or a way to re-enable the web access so i can access the device that way.

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