NAS-SV20i cannot connect to Slacker service

I am unable to access the Slacker radio service on my Sony NAS-SV20i.  When I attempt to connect I get an error message "The service is temporarily unavailable".  This has been going on for about a month, and only affects the NAS-SV20i, I can get on slacker from my laptop using the same account.  I'd appreciate any help, I love my Slacker!

This thread appears to have died.  I tried working with technical support over the phone, but I kept getting routed to the "wrong person".  Back to the message board I guess.  Since originally posting I've done more trouble shooting:
I have 2 NAS-SV20i in my house with different Slacker accounts.  Neither one can connect to the app
All other apps (Pandora, vTuner) work on both systems
Both Slacker accounts are active and are registered to the NAS-SV20i.  I have re-registered both systems to Slacker and still cannot connect
The firmware on the NAS-SV20I are all up to date
I feel like I am out of things to try on my side, I still need help from Sony on this one!
Anyone else having trouble connecting to the Slacker App?

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