NAS200 no longer available

Client moved home locations and brought NAS200. Tried to hook it up to new router and it would not show on the router client list. Router is 168.192.1.1 and mask 255.255.255.0. Tried resetting the NAS with 2, 10 and 30 second resets but no change. The router shows a connected device but no IP assignment or client registration. Tried a crossover cable to connect NAS to PC directly with firewalls turned off (W7 64) and PC set to 192..168.1.2. No help.
Tried Cisco support but they elected to ask for money. I have seen a number of posts from the past on the issues - some resolved with simple resets and others with no response. Anyone have this problem and find a solution?

The NAS200 came with a CD-ROM with software that would find it on the network and configure it without the need to connect to the web GUI. I don't know if it's still possible to download this software but it should help you find it on the network and make the settings changes to match the router.
By the way, when you push the reset button, you should hear a beep after 5 seconds meaning that the admin password has been reset to "admin", and again after (I think) 30 seconds meaning that the network settings have been restored. I think the default settings are for it to be DHCP client.
Also when you (re)start the unit, make sure you wait for the second beep (after a minute or so) before you try anything. Before the second beep, it's still running startup scripts.
If any lights (other than the ethernet light) are blinking and you don't hear the second beep, it means it's probably doing a file-system check on the disks. This can take a long time (hours).
Hope this helps!
===Jac
Frequent NAS200 Answers:
1. DISABLE the "convert failed logins to guest logins" option to fix permission problems.
2. NEVER insert or remove hard disks while the power is on. NAS200 doesn't support hot swapping.
3. ALWAYS use the power button to turn the NAS200 off, don't just unplug it.
4. Don't trust RAID. Make BACKUPS!
5. To ACCESS the disks directly, you will need ext2 and/or XFS file systems. I recommend using SystemRescueCD.
6. Disks will get HOT with standard fan, use "green" disks or consider replacing the fan.
7. FTP server is insecure and doesn't work behind a NAT router. Use my firmware and SCP instead.
8. MY FIRMWARE supports SSH shell prompt and SCP for secure file access, and allows running other software.

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