Nasty HTML / Outlook 2007 Bug in iPhone 2.0?

Anyone else notice a nasty HTML / Outlook 2007 bug with iPhone 2.0? I've pasted the bug that I submitted to Apple below. So far I've gotten no response. =(
Summary:
I have found a major bug with sending and receiving HTML emails between iPhone 2.0 and Outlook 2007. When you reply to any email that comes from Outlook 2007 that reply will include broken HTML tags as part of the message. As a result, with each additional reply the message will double in size. It appears these additional replies hit the broken HTML tag and then insert another entire copy of the email. This happens with each and every reply, until after four or five when the phone can no longer deal with the message due to size.
Steps to Reproduce:
Send an email with HTML formatting to yourself using Outlook 2007.
Reply to the message from the iPhone. The first reply will be fine.
Reply using Outlook 2007 (make sure the formatting is still HTML).
Reply to the message from the iPhone. This reply will include broken HTML tags, and begin the repeat copies inside the email.
Expected Results:
No formatting issues on replies, no repeat copies of the email inside each reply causing unusable message size growth.
Actual Results:
Broken HTML tags appear in the replies and cause the message to double in size with each reply. An example of some of the tags that show up are things like:
color:#1F497D">
or
font-family:"Tahoma","sans-serif";font-weight:bold">
They do not have the starting "<", which appears to be the root of the issue. These tags will show up near special HTML formatting, such as links or font changes.
Regression:
The problem always happens on iPhone 2.0 when an HTML formatted reply Outlook 2007 is part of the email chain. This appears to happen with all types of accounts.
Notes:
I'm assuming that with as many people that use Outlook 2007 I'm not the only person to report this. Our company uses Outlook 2007 as a standard deployment and this bug alone is making us unable to deploy iPhones to employees. I'm really hoping that a fix is already in the works and will be in the next update of 2.0!
Thanks.

eric9603,
Have you been able to reproduce this with emails back and forth with any other Mail client besides Outlook that composes in HTML?
Outlook 2007 does not use a browser based HTML generator or renderer. It uses Word's HTML engine for both generating and rendering HTML messages.
Thank you,
Nathan C.

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