Navigating the support site
Can anyone tell me why the support site is so darned hard to find
things on?
I have been a Novell user for over 10 years. At one time, I was able
to search for products, TIDS, and software with fast results and able
to find what I was looking for.
I am currently looking for the most up to date Imaging CD as has been
recommended in the posts. Now, I may not be the most knowledgeable
Linux guy on the planet - far from it - but I can't see that I'm a
total idiot. What does it take to locate this CD?
I went onto the support.novell.com site. I logged in with my
userid/password. I then went to the search. I searched for Bootcd,
imaging CD, left the search term blank after selecting Zenworks 7 SP1
IR2. I can't seem to find this boot CD anywhere.
I would really like to find this so I can figure out how to get past
this imaging on new hardware. From the posts, I believe I need to
integrate the newest .ko object file from Intel. However, I have no
way to find out!
Any suggestions on how to get around the site, or the actual url for
the imaging boot CD ISO would be greatly appreciated.
I am currently running ZfD7SP1IR2 on Netware.
Many thanks.
Regards,
Paul
Paul,
> I'm not quite certain how you got so knowledgeable tracking this
> information down
>
I wrote most of that TID, that's how ;)
CPKs are part if ZENworks Server Management - compiled Server Software Packages http://www.novell.com/documentation/...a/acwmjjm.html
The beauty is that they contain the files and the logic needed to deploy them.
They can be distributed with ZSM, or manually applied using a standalone processor.
What's useful with CPKs for large installations is that the files can be copied to the remote server, then launched from a remote location. With the winsetup method of applying Zen patches, you need to run the whole thing across the wire, or remote control a machine.
One customer upgraded from ZDM7 to ZDM7SP1 on hundreds of servers in one night.
Shaun Pond
Similar Messages
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This question is in the wrong place but I could not find a better place for it. Can this issue be forwarded to someone who can fix it?
The support site is missing many relevant keyboard shortcuts such as move to the address bar = C^l, move to the search bar = C^k and formerly C^e (the lack of this one is what set me on the search for shortcuts). Is there a way to expose the hotkeys in the application?
The email address used in this account is not monitored and I won't be back to check this.This list is more complete and was updated on 02/20/2011. <br />
http://www.mvps.org/dmcritchie/firefox/keyboard.htm
It has the new keyboard 4.0 command for Panorama, but I didn't verify that list is as complete as I know the keyboard shortcuts - but a quick glance looks like it is. -
When connecting my ipod nano (5th gen) I get an error messege saying that it was recognized but not propperly. I treid everything that the support site said to do but it still not working. What do I do no?
This came from another thread, but worked for me. Problem is with newest iTunes 4.62. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.
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I asked if AVCHD files can be played on Mac and the support site says to simply click on the icon and quick time will play it. A big lie. Just say it won't support the file type and tell us what apps to get. anybody?
I also had issues opening AVCHD files on case-sensitive filesystems.
You can try these steps to solve the issue:
Right click on the AVCHD file and select 'Show Package Contents'
Right click on the BDMV file and select 'Show Package Contents'
Rename index.bdm to INDEX.BDM (it seems that all files in the BDMV folder should be in UPPERCASE for Quicktime to open the AVCHD file).
Go back twice and try again to double-click on the AVCHD file (Quicktime should open a window showing the multiple clips, as expected). -
4310 error, tried all on the support site and cannot burn any playlists. Ideas?
4310 error, cannot burn any playlists. Tried all on the support site. Ideas??
Yes the profile.ini file has the following info:
[General]
StartWithLastProfile=1
[Profile0]
Name=default
IsRelative=1
Path=Profiles/pjv5m6il.default
As stated before the profile folder is empty.
Peter -
I am having trouble deleting messages from my phone (5C) I have followed the intructions on the support site but no luck.
I cannot swipe left to right to delete message neither can I delete after pressing the edit pad, nothing happens.
Have I set up the phone wrong or has the phone a fault. (I have had it for about a month.)I hope that link points to mozilla.com or mozilla.org
You will have to close firefox.exe with the Windows Task Manager from the "Processes" tab of the WTM since you don't have a widow to close.
The best way to close Firefox is through File > Exit, for those who stuck with the "Firefox" button click on the Firefox button then Exit. It is not perfect but it is a lot better than just closing the window with the "X" in the upper right corner -
I keep getting Exit Code 15 - already went through solution 1 and 2 of the support sites
I am on MAC OS 10.8.4, MBP 2012 17", 16 GB RAM
I try to install remaining Apps of CC:
Premiere Pro
Dreamweaver
Edge Animate
Exchange Panel
Extend Script
Extension Manager
Flash Builder
Prelude
SpeedGrade
Touch App
I get Exit Code 15 everywhere with "0 fatal Errors and 0 Errors" except Premiere where it is "0 fatal Errors and 1 Error".
Tried Solution 1 with fixing accessrights on HDD and reinstalling - still same issue.
Tried Solution 2 with plist editing - get an Error in terminal while cleaning entries "No such file or directory"
So how should I fix this? Reinstalling OS is not an option.Then Digitalsalate I would recommend contacting our support team. Please refer the support representative to the internal version of the Exit code 15 installing | Mac OS X | CCM, CS6 - http://helpx.adobe.com/creative-suite/kb/exit-code-15-installing-ccm.html. You can contact our chat support at http://adobe.ly/yxj0t6.
I would also recommend referencing this discussion so the support representative can also review the steps you have implemented so far to resolve your difficulties. -
Where is Rescue and Recovery 4.50 for Windows 7 and why was it removed from the support site?
When Rescue and Recovery 4.51 was released a few weeks ago, all references to the previous version were replaced. Unfortunately, the new release is not supported on the R series machines nor on the earlier T series machines, so for those machines, the only version of Rescue and Recovery for Windows 7 that is available is version 4.30.0027 which was released in September 2009.
This makes no sense.
Please re-instate the documentation and download links for Rescue and Recovery 4.50 for all machines which were supported on that release but are not on version 4.51.
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD'sThank you for your response.
The R61 and the R500 that I own, that are currently running Windows XP are staying there until Microsoft stops supporting Windows XP, at which point I will decide what to do with them, so trying 4.51 on them is not currently an option.
As an IT professional, I tend to be the support guy for all the Lenovo computers in my family. My son also has an R500, which was purchased used, and it came with Windows 7. When I set it up for him, I installed Rescue and Recovery 4.5 over 4.3 before taking the original full system image backups. He would loose the capability to use those backups if I were to try to downgrade that machine to Rescue and recovery 4.3. My own R500 came with Rescue and Recovery 4.30.0025, (for which there is no documentation nor download links available, to my knowledge), and I have never upgraded it, because I am concerned that all my backups would become unreadable if I did. I don’t think it is worth the effort to make all the external bootable backups that upgrading the software would require. I would upgrade if I was assured that version 4.30.0027 could read the backups taken by version 4.30.0025.
There were 2 more versions of Rescue and Recovery. There was version 4.31.007 released on 2010/09/28 and version 4.31.011 released on 2011/03/04. The document ID’s for release 4.51 are the same as those for the 4.31 releases, so I should assume that Lenovo considers the 4.31 releases a major advance over the 4.30 release, and thus not a valid fallback option but why not?
The download links for Rescue and Recovery 4.31.007 are:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_007en.txt
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_007en.exe
The download links for Rescue and Recovery 4.31.011 are:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_011en.exe
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_011en.txt
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's -
Trying to download my music on a new PC. I've authorized PC and can log into store, etc.. But won't let me download. Says Apple ID disabled. No help on support site. I emailed but will take 2-4 days for response.
We are all itunes users just like you
You are not addressing Apple here at all
You need to contact itunes support:
http://www.apple.com/support/contact/ -
I have tried everything re-installing itunes, changing leads, checking device manager and drivers, my computer recognises the iphone and does import photos, but no music.
I am getting really frustrated with this issue.Have you done all that?
iOS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538 -
How do I resolve this issue and get a refund for the magazine I have been incorrectly charged for?
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support.
If you've been charged when you think that you shouldn't have been then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Navigating the support communities is difficult
Am I overthinking things?
For example, I want to read various threads about the iPhone 6 Plus. I navigate to that specific community and read the first thread that interests me. Now, I want to go back to the 6 Plus community and read more threads but I have no option to do so from the current thread I'm in. Instead I have to go back to the root level of the iPhone Hardware community and then click to scroll over until I can select the iPhone Plus community. Clicking back does no good either.
I also would like a quick way to read the first unread message in a thread, is that possible?You can get the old format of the forums back!
Use the tips explained here:
Adjust the format and layout of ASC Web Pages
Use the links here. Save as bookmarks in your browser.
Site map of Communities and Categories
fyi: Here is my work flow...
1) I have a bookmark in FireFox to goto the discussion I have participated in.
see for generic link: Site map of Communities and Categories
I've modified it to add on the content stuff. exact link.
https://discussions.apple.com/people/rccharles/content?filterID=participated
I run with Hiroto's modification to user content. The only way these forums are readable for me.
Adjust the format and layout of ASC Web Pages
2) I login. ( I know this isn't the optimal way, but ...
3) I may or may not need to navigate back to my list of participated discussions. It's depends on the mode of Jive.
4) start auto reload on my list of participated discussions. I've started doing this in the last few days. Autologout seems to have gotten more aggressive.
5) read and answer my old posts. I kind of memorize the time I last posted. ( way bad that apple eliminated last poster to a thread. )
6) x out of all tabs except original my list of participated discussions.
7) Create a new window for reading my favorite discussions. I've made FireFox bookmarks for all these. I've setup firefox to share bookmarks to all my computers. -
Hi everyone! WE just got an ipod touch 8G. We do have wireless internet, but can't join the network with the ipod touch. Message comes up.."unable to join the network".....very frustrating! We have tried all trouble-shooting suggestions on the site, but nothing is working. Anyone out there got any ideas for us?? The router is a Linksys WRT120N.
Thanks for any help any one can give!!!Does the iPod connect to other neworks?
Do other devices connect to the network?
What encryption are you using?
How you tried changing the type of encruption? Changing to no encryption? -
Want to order a recover disk for 3000 j200 9690 84u but its intimidating the support site.
Trying to find my way around Lenovo Support but I cannot find where to order a recovery dvd for my unit. Can anyone guide me in the right direction. And is there a fee if I am under warranty to obtain this software?
Proud supporter of the Toronto Maple Leafs Hockey ClubHi, When I ordered on Dec. 2007 the Recovery Disk for my Lenovo 3000 J115 desktop had to call 1-800-426-7378. Don’t remember the prompts, but found a rep that transferred me to what appeared to be the right department. May want to make sure you specify that it is for a Desktop or you’ll get bounced around to other departments, like I did. I gave the 1st rep all my info including model #, name, address, serial code, etc…, to place order, then at the end he asked if it was laptop and I said no and he had to transfer me to the desktop department & I had to start all over with the order. Would like to have been able to order it online, but that option did not appear to be available. It was out of warranty when I purchased it so it cost around $60 with shipping.
Now on a related note, my chance to vent about the 1st time I tried to order the recovery disk. 1st a little background info. Purchased my Lenovo 3000 J115 Nov. 2006. It was installed with Windows XP and had a voucher to purchase Vista upgrade, when Vista was released, which I did. Vista arrived around Feb. 2007, & I promptly installed it. So far so good. March 2007 purchased music equipment specifically Digidesign hardware with Pro Tools software to use with my new Lenovo computer. I know comp. may not be built for that, but I’m just getting into music software editing. Unfortunately Pro Tools software was not compatible with Vista, no problem I thought, I’ll just Call Lenovo & order recovery disk with the original operating system which was Windows XP. Here’s where the fun begins (sarcasm). March 2007 I call Lenovo to order recovery disk. I called a 1-800 # I found online, at that time there was no clear way to find the # to order disk & it’s a different number than the one I’ve provided at the top. I was transferred multiple times having to explain to each rep that I wanted to order a recovery disk, only to be told I have the wrong department & get transferred to yet another dept. Finally was transferred to a rep who appeared to be able to help me. I explained to him I wanted to buy recovery disk to DOWNGRADE back to my original pre-installed operating system Windows XP because I have purchased software that is not compatible with Vista. At first rep said he would be glad to help me with that, and then asked to put me on hold to check with his Supervisor. Well when he came back he told me I could not order recovery disk to downgrade, because downgrading was discouraged or not allowed. So I said OK no problem then I don’t want to downgrade, I just want to purchase recovery disk. He asked me why & I told him to reinstall operating system to original specs. He told me no, that I cannot purchase recovery disk. I told him once more that I would like to simply purchase the recovery disk and he said no then proceeded hang up on me. Well I guess I used the magic words DOWNGRADE, when Vista was first released and many people were requesting downgrades because many software co’s. had not yet converted to Vista or were experiencing problems with it. Needless to say I was discouraged with Lenovo Customer Care and didn’t want to experience that anguish again that I just continued to use Vista and was not able to use my music equipment with my Lenovo comp. I ended up ordering the recovery disk Dec. 2007, this time without the hassle. I’ve decided to purchase an Apple Mac for the music equip. and only use the Lenovo 3000 J115 for basic computing such as web surfing, emailing & word processing.
Sorry for the long post & thanks for reminding me about the recovery disk, I had to share this bad experience with others who may have experienced similar issues. I consider myself an ideal customer, I rarely contact customer service, most problems I try to research & figure out or find answers to on forums, but I was very disappointed with Lenovo Customer Care after the experience of trying to simply purchase a recovery disk. I’ve worked customer service in the past and understand it’s a horrible job, & many customers’ make outrages requests, so I try to make it easy on reps. by 1st doing a little research & then asking realistic questions, but some reps are just plain idiots who don’t try to help customers, they only try to get you off the phone.
Good luck purchasing your recovery disk!
Mak -
I have tried all the fixes on the managing the Flash plugin website (uninstalled, reinstalled, updated plug in, etc) but I am still not able to access my subscription on my favorite digital magazine. I can view it in Internet Explorer and I can play Flash games on Facebook, etc. So I am at a lost as to where to try next. With it being on the old tower PC and not my new zippy laptop it is difficult to play with troubleshooting and with all the addons installed by my family I'm not sure what to delete or try again.
Did you post with the computer that gives problems or did you use another computer?
Try to uninstall and reinstall Flash.
See Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE)
Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions and disable the Java Quick Starter extension as you do not need them to run Java applets.
See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
Disable the Java Quick Starter extension: Tools -> Addons -> Extensions
Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)
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