Navigation from interaction history to UIU lead screen

Hello,
I can't navigate from interaction history to UIU lead transaction screen.
I changed a navigation profile's Generic OP mapping from IC_LEAD to TBT108M_OV.
After that, when I select a lead transaction from lists,
the screen is navigated to component "BT108H_LEA"
with an error message "Component BUS2000108 called with wrong object".
Though the screen is successfully navigated, lead cannot be shown in the screen.
Does anybody know how to change navigation of Interaction history?
Does anybody try to use badi CRM_IC_NAVI_BADI?
I haven't try to use the badi yet, because firstly I'd like to try it without development.
Regards,
Fukuhara Yohei

I've got solved the issue!
I redefined code in method "OP_DEFAULT" of class "CL_ICCMP_BT_INRHISTRESULT".
There is a coding for opportunity in the method.
I added lead to transaction category judgment as follows.
old code *****
IF lv_object_type_s = 'BUS2000111'.
old code *****
new code *****
IF lv_object_type_s = 'BUS2000111' or 'BUS2000108'.
new code *****

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Dynamic Navigation in Interaction History

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When I navigate to Interaction History in CRM 2007, I am able to fetch various interaction records. Where as I am not able to open an individual interaction record from the result window. When I double click to oepn the record I am getting the error message "Dynamic Navigation to this object is not supported".
Please let me know the settings to be done to overcome this.
With kind regards,
Shankar
Edited by: Shankar Nagarajan on Aug 27, 2008 11:43 AM
Edited by: Shankar Nagarajan on Sep 9, 2008 3:51 PM

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Hi All
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gc_object_type-complaint TO me->gt_object_type, " BUS2000120
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New from CRM 7.0
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LR_CURRENT ?= TYPED_CONTEXT->BTADMINH->COLLECTION_WRAPPER->GET_CURRENT( ).
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Hello Lyda,
In version 4.0 and version 5.0, I didn't found any customization for that.
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Edited by: a®s on Jul 7, 2009 10:56 AM

Hi,
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Hi,
Will you please help me with the config for the Interaction History on BP identification page.
For one of the business role, the Interaction History link is there, but it is not opening any history page.
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Hello,
I closed this because I got a note from SAP.
thanks for reading.

Interaction History in Account assignment block

HI,
We are creating the Activity for the accounts and it is visible in the planned activity of my accounts screen. when the document is closed it disappears. i am not able to find any documents in the interaction history assignment block in account. do i need to do any config to make the documents visible.
with regards,
selvam t

Hi Selvam,
I assume that you are using CRM 7.0 Ehp1 or above.(If not please update your question with your CRM Version)
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Consider this SAP note 1913254,if you had implemented any authority check BADI's in CRM.

Where the INTERACTION HISTORY for the BP are stored in SAP CRM

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We are using CRM 7.0 EHP1.
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Indeed we are not deleting entries in any environment, except for the sandbox, would be preposterous . This was just to know the dependencies on tables as we needed a quick answer and which is why we thought lets see if CRMD_PARTNER is the only table from where it comes from or is there another one.
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Add custom fields to Interaction History Search.

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My requirement is to add two new attributes to the interaction history search screen.
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Version : CRM 2007.
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Hi,
Go through the following blog may be useful to you
/people/stephen.johannes/blog/2008/01/25/crm-40-to-52-customerh-fields
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Add Custom field of a Z Table in Search structure of Interaction History

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I am trying to add a field in the IC Interaction History. I have enhanced the BOL structure for BTQuery10 and displayed the field in the Web UI. I have implemented the BADI CRM_RF_SEARCH_EEW, Added entry to CRMC_REPDY for the field.
But when i enter any value in the Field it is not executing the BADI. I tried with the Break Point but it has not executed the BADI.
Please help how to add a Custom field of a Z Table in the Search structure of Interaction History.
Regards,
Rajender

Hi Rajendra,
You can try this approach.
You can redefine the genil CL_CRM_BTIL->get_query_dynamic_result method (oneorder) and write the logic only for required object else all the one order objects will be affected.
Inside the genil modify the search parameters to include additional object id's which corresponds to custom search parameter.
Check the below logic which is used for activity search based on custom field, in your case modify it with the interaction history object details. Logic is to fetch all the one order object guids based on custom search( via select on custom table) and pass it as input parameter in search.
DATA :   it_selection_parameters1   LIKE         it_selection_parameters,
                ls_selection_parameters    LIKE LINE OF it_selection_parameters,
                ls_selection_param         LIKE LINE OF it_selection_parameters1,
                lv_attr                    TYPE name_komp.
DATA:   lt_orderadm_h       TYPE          crmt_orderadm_h_wrkt,
               it_act_guids        TYPE          crmt_object_guid_tab,
               lt_requested_obj    TYPE          crmt_object_name_tab,
               srch_str            TYPE          c                 LENGTH 40,
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              ls_orderadm_h       LIKE LINE OF lt_orderadm_h.
it_selection_parameters1[] = it_selection_parameters[].
IF iv_query_name EQ 'BTQuery1O'.
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      CASE ls_selection_parameters-attr_name.
         REPLACE ALL OCCURRENCES OF '*' IN srch_str WITH '%'.
          srch_str = ls_selection_parameters-low .
          IF srch_str CA '%'.
            SELECT ref_guid
                 FROM "Ztable"
                 INTO TABLE it_act_guids
                 WHERE order_typeg LIKE srch_str .
          ELSE.
            SELECT ref_guid
                FROM "Ztable"
                INTO TABLE it_act_guids
                WHERE order_typeg = srch_str.
          ENDIF.
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            EXPORTING
              it_header_guid       = it_act_guids
              it_requested_objects = lt_requested_obj
            IMPORTING
              et_orderadm_h        = lt_orderadm_h
            EXCEPTIONS
              document_not_found   = 1
              error_occurred       = 2
              document_locked      = 3
              no_change_authority = 4
              no_display_authority = 5
              no_change_allowed    = 6
              OTHERS               = 7.
          IF sy-subrc NE 0.
          ENDIF.
          IF lt_orderadm_h IS NOT INITIAL.
            LOOP AT lt_orderadm_h INTO ls_orderadm_h.
              ls_selection_param-attr_name = 'OBJECT_ID'.
              ls_selection_param-sign   = 'I'.
              ls_selection_param-option = 'EQ'.
              ls_selection_param-low    = ls_orderadm_h-object_id.
              ls_selection_param-high   = ''.
              IF sy-tabix = 1.
                DELETE it_selection_parameters1 WHERE attr_name = 'Zttarname'.
              ENDIF.
              APPEND ls_selection_param TO it_selection_parameters1.
              CLEAR: ls_orderadm_h.
            ENDLOOP.
          ELSE.
            RETURN.
          ENDIF.
ENDCASE.
    ENDLOOP.
ENDIF.
CALL METHOD super->if_genil_appl_intlay~get_dynamic_query_result
    EXPORTING
      iv_query_name           = iv_query_name
      is_query_parameters     = is_query_parameters
      it_selection_parameters = it_selection_parameters1
      iv_root_list            = iv_root_list.
Hope this helps.
Cheers,
Sumit Mittal

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