Navigation to the Service Agent OIF

Hallo everybody,
The requirement is to extend the standard Screen with the link to Service Agent Object Instance Floorplan, so that when we click on the link the Service Agent OIF has to be shown like this:
The problem is that I can't find a business object when configuring an OBN, there is no Service Agent in system:
Instead of Service Agent i'm using Business Partner at the moment, for there is a Business Partner for each SA, but there is a performance problem, because the search for the right Business Partner (UUID) which corresponds to the Service Agent ID takes a lot of time.
Thanks in advance.
Leonid Granatstein

Hi
You mention checking the DNS A record, are these 2 servers not in the same domain? Can you ping -a computername?
Do you have any other AV software that have firewalls built in?
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