Navigation with Short URLs for T.Code Published in the portal ESS

Dear Expert
We have the following issue:
Requeriment:
We created a report ABAP in the R/3. For this Report, the ABAP Team created a t.code ZPORTAL. For this t.code we created a service ITS in the t.code SICF, the name of this service is ZPORTAL. In the portal we created an type of iView IAC for call this service and assign the Iview to a page. And the Page to a role customer.
In this moment the service work fine. The problem initial was that when the enduser press the button exit(Finalizar) the portal display the message Logged Off Successfully .
We write in the forum of sdn with the following link:
Logged Off Successfully
And we made the step in the help.sap.com; But the result not is the that we wait.
http://help.sap.com/saphelp_nw04s/helpdata/en/b3/7b8163404448e7aad7899c0b30313e/frameset.htm
Please you can help me with suggestion.
How can solve my issue and get the result that we wait..
I can send documentation with the steps that I made, and the result that I want get.
With kind regards
Regards

Hi,
At System Administration > Navigation > Short URLs, the Short URL is activated?
Can you see some URL codes on this page?
Best regards
João Macedo

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    Dear Expert
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    Requeriment:
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    In this moment the service work fine. The problem initial was that when the enduser press the button exit(Finalizar) the portal display the message Logged Off Successfully .
    We write in the forum of sdn with the following link:
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    http://help.sap.com/saphelp_nw04s/helpdata/en/b3/7b8163404448e7aad7899c0b30313e/frameset.htm
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    I can send documentation with the steps that I made, and the result that I want get.
    With kind regards
    Regards

    Hi,
    At System Administration > Navigation > Short URLs, the Short URL is activated?
    Can you see some URL codes on this page?
    Best regards
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    </PRE>

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