NB200 Stuttering Mouse

I have the NB200, purchased on the 29 July at Harvey Normans (Dublin). The issue I am having is one and the same as that which is currently under discussion on the Toshiba American forum, see http://laptopforums.toshiba.com/t5/Keyboards-Touchpads/NB205-N311-W-Touchpad-Issues/td-p/40901
(Now the American model is referred to as NB205, but other than a number change, I believe there is no other difference.)
The issue: the mouse stutters and freezes as you move your finger on the touchpad, i.e., not responsive to your finger movement. Enough to be more than irritating in constant use.
Now, I have been on to Toshiba support, and they say they have had no reports of such an issue in Europe, mine being maybe the first? Having been on to them on a few occasions, most recently this morning, we have tried several things, including reinstalling the driver (the pre-installed one was the most up to date as it happens), toying with the touchpad settings to make it more sensitive to touch, and going into Windows Task Manager > Processes and setting the 'Priority' on two pertinent .exe image names lister there to 'high'. I am sceptical as to whether any of this has improved the situation, I will see tonight what my experience is. Initial experience suggested such changes were not working.
The issue at the core is whether the problem is a hardware or software one; oddly enough I am told if it is a software issue and I return the netbook to Toshiba for diagnostic check, I will incur a cost as the warranty does not extend to software, EVEN if the problem is with the installed Alps driver! The suggestion I have been left with is to clean the machine and do a fresh install, confirm then the problem still exists, and if so, either go back to Harvey Norman or send to Toshiba for repair (if it is a hardware problem that is!).
As you will see from the American thread referred to above, the Toshiba admin in the forum acknowledges the problem and says there are investigating.
My question here: are others this side of the Atlantic having the same experience as me and can you shed any light on it? Would very much appreciate feedback, even a solution! I love this netbook except for this very irritating problem, and would hate to have to give up on it.
Other information:
a) I tested a usb mouse and it works fine, no problems.
b) I tried with toshiba support on the telephone to test the touchpad in safe mode with no joy; the touchpad does not work in safe mode! The Toshiba technician on the phone tried with his netbook and had same experience in safe mode. He thinks this is an unrelated issue, but it did mean diagnosing the problem was not made any easier.
thanks, Eddie
Message was edited by: ebyrne41

hello.
toshiba nb200-110 .
i have exactly the same problem. the mouse lags by half a second, does random stuff and often skips back/forward browser pages when on the internet- which is very irriating, especially after writing a long message/form (like this) and all is deleted.
have been on to toshiba support, and downloaded the new alps driver (out yesterday), which has made pretty much no difference that i can tell.
-- what i'm keen to find out, is what you have all done about this? continued suffering, or have toshiba given you brand spanking new computers?
have you found out whether it is a software of hardware problem?
I know that if I call toshiab up again, they will make me do the system restore, which will clearly do nothing. Then do i send it back?
--- also: Another issue: when I first got the computer, if it was moved an inch, a centimetre, or even a millimetre whilst it was on then a message would pop-up talking about VIBRATION DETECTED IN THE HARD DRIVE, SWITCHED TO SAFE MODE. is this normal?!!??! techically it does say not to move the laptop while it is on, but is this ridicuous or what?
FINALLY, I had read somewhere that someone thought the problem with the mouse was something to do with an oversensitive anti-shock mechanism?! does this ring any bells to anyone. If this was the case, this could explain both the mouse problem and the hard drive problems!?
what to do about this computer!!!??
thanks

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X-Fi + 2 GFX-Cards = high CPU-Load, slow Mouse, hanging system

>X-Fi + 2 GFX-Cards = high CPU-Load, slow Mouse, hanging systemA Hey guys,
I'm running 2 GF 8800 GTs (PCIe .) cards on a MSI Eclipse SLI board. My Audigy2 ZS PCI runned fine in this system.
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Hi there,
got the same problem if i use my two Nvidia GTX260.
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I dont know what to do next: should I exchange the motherboard or should I use a different operating system like WinXP. This doesnt feel like hardware issue, but I need to figure out soon before I run out of time from returning the motherboard to the reseller.

UPDATE:
I just now had the sound die and system stutter followed by total freeze while installing I-Speeder, even though I am on the cable modem via USB. However, I still have not had any problem with internet "stutter" since switching from (onboard or pci) NIC to USB for internet.
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Quote
One of the features of this board (boldly presented on the official web page) is the presence of many voltage sensors to monitor the board.
You have misread the logo for that feature:
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[picture attached to the post]
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Isolating an issue by using another user account
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Safe Mode
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My speakers are making a stuttering noise and the mouse is flickering random software glitches

Hi
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thv2011,
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