NB550D-10G - Upgrade Windows 7 to Home Premium

I recently purchased a NB550D-10G and have tried using the Windows Anytime Upgrade Wizard to move up to Home Premium but without success after over a dozen attempts.
Has anybody else had a similar experience and managed to over come it?
If so, how can I circumvent any problems and carry out a successful upgrade?
Thanks

I only get as far as the Starting Upgrade screen when I, after a few minutes waiting, I get the message telling me that the upgrade has been unsuccessful and told to retry - no useful error codes etc.
Message was edited by: farehamoxonian

Similar Messages

IE11 Windows 7 SP1 Home Premium - frequent waits

IE11 with current Windows 7 SP1 Home Premium 64bit - Yesterday I allowed Windows Update to upgrade IE10 to IE11. Since that upgrade, when I'm using IE11, my fast desktop PC has MANY frequent little "waits", where the little spinning
circle appears on the screen. I think the spinning circle replaced the old hourglass. Anyway, when the circle is on the screen, things are frozen. Even as I type this posting, the keyboard has frozen for a second or two every few seconds.
This NEVER happened with previous versions of IE and it never happens now with Firefox or Chrome. Reboot does not fix the problem. Only freezes when IE11 is open. Freezes/waits also are happening without the circle appearing. What
to do?

Hi,
You may try to reset Internet Explorer settings to check the result.
Reset internet explorer settings and check if it helps.
http://support.microsoft.com/kb/923737
Please understand that reset Internet Explorer to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed.
If it does not work, based on my experience, this is usually caused by 3rd party add-ons. Please launch IE 11 in No add-ons mode for a test. Click Start -> All Programs -> Accessories -> System
Tools -> Internet Explorer (with no add-ons).
If the issue does not occur, refer to the following link.
Slow five tips to boost performance
http://windows.microsoft.com/en-us/windows/help/internet-explorer/slow-five-tips-to-boost-performance
If starting Internet Explorer with no add-ons resolves the problem, isolate the browser add-on that is causing the issue. To do this, follow these steps :
1. Click Start , and then click Internet Explorer.
2. Click the Tools button, and then click Manage add-ons.
3. Click an add-on in the Name list, and then click Disable.
4. Repeat step 3 until you identify the add-on that is causing the issue.
You may also back to use IE 10 as a workaround to check this issue.
For more information, you may refer to:
Fix Internet Explorer issues to make IE fast, safe and stable
http://support.microsoft.com/mats/ie_performance_and_safety/en-us
Tips for solving problems when Internet Explorer crashes or stops working
http://windows.microsoft.com/en-US/windows7/tips-for-solving-problems-with-internet-explorer
Hope it works.
Regards,
Blair Deng
Blair Deng
TechNet Community Support

TNS Service starting error- Windows 7.0 Home premium- 64bit machine

I bought a new DELL Inspiron machine, where windows 7.0 home premium was installed. It is now a 64 bit system.
I installed Oracle 10g database. It goes well until end, but throws TNS Service could not be started as an error message at the end. However, it mentions that the error could be resolved by starting the service manually. I tried to do that, but I get TNS: Permission Denied error.
I started installation process by login to adminstrator login. I tried starting the TNS service with admin login.
Is the error message I am getting because of 64 bit machine? Is permission denied because of Home premium?
Let me know and suggest your advices.
Please suggest if there are any turn around for this issue. I am trying to solve this from past 15 days.

My views is you didn't read my response.
So here it is again
Oracle doesn't run on Windows Home. Period. Windows Home doesn't have accounts.
Oracle 10g doesn't run on Windows 7. Moreover it is desupported.
11gR2 is about to be certified on Windows 7, but not on Windows Home.
Sybrand Bakker
Senior Oracle DBA

Suyin Webcam "Not installed or in use by another" error on windows 7 64 Home Premium. I have tried all advice found, nothing works. Can you help me?

Hello,
I have an integrated webcam that has not been working for approx 6 months! I have updated the Suyin driver/software from Gateway.com. It installs with no problems. I have the webcam icon on
my toolbar and I am able to open the help menu for the software and directions on how to use the camera. However I can't open the preview window and get an error message "camera not installed or in use by another." In device manager, it shows 1.3
M webcam under imaging devices with no errors and the driver being updated. The driver is not Suyin but a Microsoft usb video driver
6.1.7601.17514 from 6/21/ 2006? I have done driver scans from multiple sites that show the webcam driver is up to date?
I have a NV53A Gateway laptop with an AMD 4200 Radeon HD Graphic Card which is updated from AMD.com with a 13.1 Cataylst Vision Engine Control Driver for my AMD VGA card. The webcam worked before with AMD updates such as 12.6.
I have windows 7 64 Home Premium SP1 Processor
AMD Phenom(tm) II N830 Triple-Core Processor, 2100 Mhz, 3 Core(s), 3 Logical Processor(s)BIOS Version/Date
Gateway V2.04, 10/25/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.74 GB
Available Physical Memory 1.61 GB
Total Virtual Memory 7.49 GB
Available Virtual Memory 4.74 GB
DirectX:11
Device Manager Info:USB\VID_064E&PID_A219&REV_0215&MI_00
USB\Class_0e&SubClass_03&Prot_00
usbvideo{6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000-driver key
\Device\00000087
000000A4
CM_DEVCAP_REMOVABLE
CM_DEVCAP_SILENTINSTALL
CM_DEVCAP_SURPRISEREMOVALOK
{9d7debbc-c85d-11d1-9eb4-006008c3a19a}-bus type guide
DevNode Status:
0180600A
DN_DRIVER_LOADED
DN_STARTED
DN_DISABLEABLE
DN_REMOVABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER
USB\VID_064E&PID_A219\HF1315-S32B-OV01-VA-R02.01.05- Parent:usbvideo.inf:Microsoft.NTamd64:USBVideo:6.1.7601.17514:usb\class_0e
00FF2002- rank of installed driver
I hope I provided enough info for you to help me? Everywhere I go I have done what I read, such as uninstall, reinstall, update driver, download from inf file, go to gateway.com,etc...
I don't know if AMD is controlling my webcam? When I click on flash it states no webcam found, the mic is found though. Skype and other sites also say no webcam found. I don't know why I can't install Suyin through device manager?
The software installed is
UVC 0.6.47.1:VIDEO Web Camera
I have multiple registry entries for suyin from the download such as regedit 5.0 Suyin which by default has this error message in many languages? There is also a USB registry that flashes when installed and
a echo@ registry entry too. These are located in the folder in Windows/ Programs/86 under Video Web Camera. What has taken over my webcamera?????
I don't know if I need a BIOS update to fix this from gateway.com??? I haven't done that because I am unsure and don't want to make this worse. I do find at the gateway site the only update is the webcam
which is 1/21/11. The others are the same from 6/24/2010, which I already have. I bought the computer in 12/2010 new. The webcam was working in 12/13 , for I had a 2 year warranty and no issues . I think this is a simple fix but I am not an expert,
only good at following logical,proper instructions to fix an error.
I'd be grateful and shocked if anyone can help me. I have no viruses and have Norton 360 running all the time and done check-ups with Malware and Superspy.
I have another user on my computer which is myself but logged off. If I deleted the other user, would my webcam work or is it my registry, AMD??? I am sooooo frustrated !!!!!! I am confused why
device manger states no errors and driver sites find no webcam updates or errors, either. There is no Suyin driver in the driver store and the inf file won't install per device manager?
Thank-you for your time and if you are unable to assist me , please advice where to go. Please let me know if you need more information.
Kindly,
Victoria

I did some googling and found alot of topics from you on this issue, to me it simply seems like on of the connectors is broken or loose.

Microsoft Windows 7 x64 Home Premium Edition (Build 7600) Dell Inc. Inspiron N7010 iTunes 10.7.0.21 QuickTime not available FairPlay 2.2.19 Apple Application Support 2.2.2 iPod Updater Library 10.0d2 CD Driver 2.2.3.0 CD Driver DLL 2.1.3.1 Apple Mobile De

Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Dell Inc. Inspiron N7010
iTunes 10.7.0.21
QuickTime not available
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0032B09C094C1B88
Current user is not an administrator.
The current local date and time is 2012-09-26 16:25:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) Graphics Media Accelerator HD
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {4C5C6911-9B8F-4CAF-BCB3-36495F443DC9}
Description:          Microsoft Virtual WiFi Miniport Adapter #2
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 07:00:00 1970
Lease Expires:          Thu Jan 01 07:00:00 1970
DNS Servers:
Adapter Name:          {9A01C758-72D3-4F24-8B9C-402D925B9FC5}
Description:          Intel(R) Centrino(R) Advanced-N 6250 AGN
IP Address:          192.168.1.5
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Wed Sep 26 15:09:47 2012
Lease Expires:          Sat Sep 29 15:09:47 2012
DNS Servers:          192.168.1.1
Adapter Name:          {B98F7EEA-03A3-4616-B167-E9E4C6A09439}
Description:          Intel(R) Centrino(R) WiMAX 6250
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 07:00:00 1970
Lease Expires:          Thu Jan 01 07:00:00 1970
DNS Servers:
Adapter Name:          {70E7745B-22AB-41A8-A36B-393DCE93A39A}
Description:          Atheros AR8152 PCI-E Fast Ethernet Controller
IP Address:          192.168.1.4
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Wed Sep 26 15:09:33 2012
Lease Expires:          Sat Sep 29 15:09:33 2012
DNS Servers:          192.168.1.1
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-09-26 16:17:01.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: HL-DT-ST DVDRWBD CT30N, Rev A100
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

i cant access to itunes store
Can you walk us through what happens when you try to connect to the Store, please?

Touchpad / trackpad drivers for Windows 7 64 Home Premium on HP Pavilion dv2620us

Touchpad / trackpad drivers for Windows 7 64 Home Premium on HP Pavilion dv2620us
is there a driver available? I see others have been found. Thanks for your help
This question was solved.
View Solution.

See if this driver works better.
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?spf_p.tpst=swdMain&s...

Quicktime 7 will not install fully on my windows 7 64 home premium keeps stoping with an error while trying to create directory

I have a Laptop with Windows 7 64 Home premium, I have tried a few times to install Quicktime 7 on my laptop. But keeps stopping with an error saying "An error occured while attemping to create the directory: C:\windows\Installer\{F5266D28-E0B2-4130-BFC5-EE1-55AD514DC}
Windows is fully up todate, I have no virus or anything harmful on my computer. After clicking retry the error keeps popping up. I then click on cancel and delete the downloaded quicktime installer. I shut down my computer and try again. Same error with not luck. Any help?

Just in case, let's check for disk/file damage.
The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Aero in Windows 7 64bit home premium does not work. Aero display selections are grayed out.

Aero in Windows 7 64bit home premium does not work. Aero display selections are grayed out. HP 600-1315xt.
Have tried everything I can find on internet and here on HP. None of the suggestions worked. Windows fixit for windows could not fixit. Any suggestions are appreciated. I can always use my disks and rebuild the computer. A last resort.

Hi,
It might be the graphic driver not compitable with the graphic device. Has there been a change to the graphic driver?
One thing you can try is to uninstall graphic driver and download the latest from Windows Update (if you haven't tried this). Here are the possible steps:
1. Go to Control Panel->Hardware and Sound->Device Manager, uninstall the graphic card driver by right clicking and select "uninstall". Make sure the option "Delete the driver software for this device" is selected.
2. Reboot the system.
3. Go to Control Panel->System and Security->Windows Update, click on "Optional updates" and find the driver for g210 and do the update.
I work on behalf o HP.
Please click the white Kudos star to say thanks.
Please click Accept As Solution if you found my response helpful.

HT1369 Microsoft Windows 8 x64 Home Premium Edition (Build 9200) Acer Aspire V5-552 iTunes 11.1.4.62 QuickTime 7.7.4 FairPlay 2.5.16 Apple Application Support 3.0 iPod Updater Library 11.1f5 CD Driver 2.2.3.0 CD Driver DLL 2.1.3.1 Apple Mobile Device 7.1.

unable to contact my iphone or ipad to itunes
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Acer Aspire V5-552
iTunes 11.1.4.62
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 3.0
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.0.32
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 009DB88803B66C30
Current user is not an administrator.
The current local date and time is 2014-01-24 20:53:12.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.4.62 (x64) is currently running.
iTunesHelper 11.1.4.62 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Device Sync Tests ****
No iPod, iPhone or iPad found.

i cant access to itunes store
Can you walk us through what happens when you try to connect to the Store, please?

Upgrade from VISTA (x32) Home Premium to Windows 7 Home Premium (x32).

I want to upgrade to Windows 7 Home Premium (x32). I have a HP Pavilion a6450z which has a SLIC 2.0 BIOS made by Phoenix Technologies. I am running VISTA (x32) Home Premium now, which came on the computer when I bought it in May of 2008. From what I’ve read I need to upgrade my BIOS so it will have SLIC 2.1 otherwise I won’t be able to activate it. Is this true or when I install Windows 7 will it automatically upgrade my BIOS?
Thank You Hank
This question was solved.
View Solution.

HankT,
When asking a question with undeclared statements, you make it more difficult. Do you have a link for your references concerning an need to upgrade the BIOS. On the webpage BN listed, there is no BIOS update.
I have an HPm8100e CTO, M2N68LA Narra2 board. You have the Narra3 board. The in-place upgrade (abeit it was Ultimate) was successfully completed. The only hick-ups were re-install of a few games, and new printer drivers. (I had 2 printers on that machine).
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

Cannot do wireless printing to HP Photosmart C7180 since upgrading to Win 7 Home Premium 64-bit

     I recently upgraded one of my new HP p6150t Pavillion PCs from Vista Home Premium 64-bit to Windows 7 Home Premium 64-bit. Since then I have not been able to print to my networked printer, an HP Photosmart C7180 All-in-One, which is wireless on my home network. When this PC was Vista, I was able to print. Two other PCs on my home network, both running XP, can access the printer across the network and print. This PC now running Windows 7 64-bit can find the networked printer when I "Add-a-printer", and I am able to finish the installation of the printer.
     I downloaded and installed new drivers for the HP C7180 from the HP website specifically for Windows 7 64-bit, so I have the latest drivers. (The version of the drivers is 13.1.0, date is 10-2009. From the same HP printer driver download site, I also installed " HP Print Software Patch When Upgrading Vista to Windows 7".
     I do not want to install the printer as a shared device on any of the other PCs, but rather want to be able to print from any of them, direct wirelessly, even if the other PCs are offline. And I was able to do this when I used Vista...
     If I open and leave visible the print queue for the printer, and then print a Test Page, I see the print job briefly shown as "Spooling" and then as "Printing" in the print queue display, but nothing ever reachs the printer. There are no error messages, either during the process of Adding the Printer, or when sending Test Pages, or other print jobs to the printer.
     I have McAfee antivirus and Firewall installed on all of my PCs. The Firewall advanced setting for Networks shows that the IP address range for all of my IPs are trusted.
    [Although I just bought this PC from hp.com only 4 months ago, as part of a package of 2 PCs, a MediaSmart server, big hdtv monitor, and all with 4 year extended support agreements, HP provides "NO" support for network printing. That was what a support specialist called to tell me after I sent an email to the HP CEO. HP PCs, HP printer, HP provided upgrade kit for Windows 7, but if you want to actually print from your HP PC to your HP printer, there is "NO" support. (I worked for HP for ten years, but it is clearly a different company now.) So, if anyone in the Community can assist, I would very much appreciate it.]

I have a year old Epson and an HP.. I upgraded to a win 7 64 bit and doing some sharing/networking.. Got some 32 bit XPand two win 7 64 bit.. The Epson ,shares and connects up with no issues.. the HP is just a fiasco... No more HP for me ...

Question on upgrading from win 7 home premium 32bit to 64 bit

So I have a Sattelite L455D. I upgraded the ram to four gigs however I can't utilize one gig of it well because of the 32bit limitations. The stock proccesor is capable of running 64bit. So I want to upgrade to 64 bit.
Now based on my research the retail installation disc would've came with the option to install both versions. However my specific laptop did not come with any back up dics or anything of that nature. So If I was to do a factory out of the box reset would I get prompted on which version to install? IF not is there ANY work around without having to go out and buy a retail win 7 disc?
Thanks,
Ed.

Satellite L455D-S5976
Downloads here.
You would need to install a retail copy of 64-bit Windows 7 and then install all of the drivers and utilities that make it work properly on your model. It's not a minor undertaking. And there is always the chance that you won't be able for one reason or another to get things working right.
If you install 64-bit Windows Home Premium, you are entitled to activate it for free.
32-bit Windows supports 4 of your 8 GB. Our computers here with several Office 2010 applications running rarely require more than 2 GB and never approach 3 GB.
If you run heavy-duty applications like video editing or CAD, you'll want access to all 8 GB of course.
I can help a bit more if you decide to go ahead with this project.
-Jerry

Problems upgrading hardware with Windows7 Home Premium, SP1.

Okay, first of all I damaged my ASUS Notebook and could no longer use it. Being on a low income, I couldn't afford a new computer. However, the notebook was damaged beyond repair, but the hard drive survived (amazingly). A friend had an old Toshiba Satelite
that needed a hard drive, Which I had. I inserted my hard drive and made a few adjustments (installed drivers and adjusted settings). Voila, I had a working computer again, until I went online and windows did check for genuineness (or whatever they call
it). And bang!!!
I no longer have a genuine windows product because of some reason, even though I purchased the notebook from a shop and done everything legal (in regards to buying windows). But now that I have upgraded Everything basically, windows freaked out and now I'm
back in square one again.....
I'm very tempted to go back to Ubuntu (due to it's easy use and installation process), but I don't know why windows wont validate???? CAN ANYONE HELP ME???????
requires urgent reply if possible: [email protected]

Your problem is caused by the licensing agreement from Microsoft and the requirement for the OEM to ensure the installed OEM Windows is not used on any other platform. The Windows installed by ASUS on your original notebook is BIOS locked to the ASUS
hardware. Once the HDD was installed on the Toshiba laptop the original registration was null and void.
Your only choice is to purchase a legal copy of Windows 7 and do a repair install. There is a possibility you might be able to use the Product key from your purchase to change the Product key and then activate your laptop with the new Product key.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

Corrupted User Accounts in Windows Vista 64 Home Premium?

***FYI I'm using my desktop.
Toshiba Satellite L305-S5908
Model #: PSLB8U-05202F
Windows Vista 64
So just today, I had accidently dropped my laptop. I was logged into my user account, and it completely froze a few moments after. I had to reboot it, and when I did, I could not log in to my user account at all! I would be able to type in the password, but once I hit ENTER, it turned blank with only the Windows Vista 64 background displaying. I went on safe mode, and surprisingly, I was able to log onto the user account.
I have another user account (that I rarely use) that I could log on to safe mode as well. However on normal start-up, I was able to log in, but then it completely froze again. The second time I tried to log onto that user account, the computer completely froze when I was about to type in the password.
From what Toshiba support told me, the User accounts must have been corrupted from the drop, and they told me to Google "How to fix corrupted user accounts". However, from research I am supposed to create a new user account but I cannot make a new one because I cannot log into any of the user accounts at all. (They cannot help me any further because my warranty expired.)
So, I'm turning to you forum. How do I fix this?

I deleted the bad user accounts, and saved their files into the new user account.
The proper way to copy a profile is detailed here.
Fix a corrupted user profile
I did Disk Check again, and it got past the previous stuck point, but it is now stuck on the 524373th free cluster. Should I make a new thread dealing with the new issue I have?
I forgot to mention that it may be necessary to run chkdsk /r many times.
No necessity for a new thread.
...seems like I have to pay for it?
Yes, SpinRite costs money. But it's a good product and the circumstances may warrant it. It might come in handy for another drive in the future as well.
In this case, you may prefer to purchase a new drive. It may turn out that you need a new drive in any case. Certainly, you should be prepared for that by having the recovery discs.
-Jerry

How to remove iTunesHelper and keep player on desktop Windows 7(64bit) Home Premium, Service Pack 1?

I use iTunes player only to purchase and store music and burn it to CDs.
I don't use iPod or any separate medium. How can I remove iTunesHelper without disrupting the player?
I'm having some trouble, and my Event Viewer shows these messages:
Error: Application or service 'iTunesHelper' could not be shut down.
Warning: Application 'C:\Program Files (x86)\iTunes\iTunesHelper.exe' (pid 1368) cannot be restarted - Application SID does not match Conductor SID..

Hello kaytoe,
Do you mean you receive the error message windowsUpdate_80240016" and "windows update_dt000" when you install the service pack 1?
Can you normally install other Windows update?
Please refer to the following article about Windows Update error 80240016.
http://windows.microsoft.com/en-hk/windows7/windows-update-error-80240016
1. Run the Windows Update Troubleshooter
2. Run the command
net stop wuauserv
net start wuauserv
Best regards,
Fangzhou CHEN
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

NB550D-10G - Upgrade Windows 7 to Home Premium

Similar Messages

Maybe you are looking for