NBC Olympics Live Extra login loop.

When trying to watch the NBC Olympics streaming I get stuck in a Login loop. You are asked to sign in to your provider which in my case is Dish and I enter my information and it goes away and then comes right back asking my provider again over and over. It works fine in IE and and Chrome and I have gotten it to work in Firefox only once but it quit working. When it did work it was MUCH better in Firefox (faster and smoother). I've tried reinstalling firefox, clearing history, reinstalling flash, clearing flash cache, tried without any addons in firefox all to no avail. I'm currently using the latest verison 14.0.1. Any ideas would be great as I much prefer Firefox to the other options.

Done all that, that is always the first thing I try when a site is acting screwy. :(
I also received the following from NBC support which also did nothing to help.
Thank you for contacting us.
We are aware of this issue and have identified that this is related to Flash Settings on your computer.
Please go through the comprehensive list below. If the first two steps do not resolve your issue, please continue with the rest of the steps.
1. Please make sure you are running the most recent version of flash. To confirm, please go to this page to download the most recent version:
http://get.adobe.com/flashplayer/
2. Go to the settings panel here http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager08.html and click "Reset License Files"
IF THESE TWO OPTIONS DID NOT RESOLVE YOUR ISSUE, PLEASE CONTINUE WITH THE STEPS BELOW.
3. Navigate your browser to: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html and make sure "Allow third-party Flash content to store data on your computer" and "Store common Flash components to reduce download times" options are both checked.
4. Move the "Specify the amount of disk space..." slider to 100 KB.
5. Navigate your browser to: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
6. Clear the Flash Player Cache by pushing the "Delete all sites" button.
7. Make sure your third party cookies are enabled:
FIREFOX BROWSER (FOR PC USERS)
--> Click on FIREFOX (top left of screen)
--> Click on Options
--> Click Privacy Tab
--> Open drop down next to "Firefox will:" and set it to "Use custom settings for history"
-->Make sure "accept cookies from sites" is checked
--> Make sure "Accept third-party cookies" is checked
--> Keep until: "they expire" (in drop down)
--> Click “Ok” at bottom
8. Close your browser and then reopen your browser.
9. Start the verification process here: http://www.nbcolympics.com/liveextra/help/index.html
If the steps up above do not resolve your issue, please uninstall and then reinstall Flash.
Thank you.
NBCOlympics.com Support

Similar Messages

  • NBC Sports Live Extra sign in issue

    Hello,
    I have a login issue with the NBC Sports Live Extra app on my ipad.
    I tried to watch Stanley Cup playoff games. After signing in with my Verizon login I got an error message saying that I could not get access to the content because subsription to the Golf channel was required. I don't have the Golf channel, my TV package is Prime HD but it does have the NBC Sports network which broadcast the NHL.
    Has anyone else the same issue?
    Thanks for your help,
    David

    I am continously having this same issue. Everything works fine on the website, so it isn't a credentailing issue.
    PLease help!

  • Nbc sports live extra not playing video

    I just bought a new macbook pro in Jan 2014, and it has all the requirements that are requested by nbc sports live extra website but the video doesn't play...is anyone else having this issue?  I reached out to nbc but was hoping someone on hear would be more responsive.
    thanks

    I haven't seen it on my Apple TV yet. I restarted the Apple TV so many times and even reset it to factory settings... but still it is not showing up...

  • NBC Sports Live Extra Error

    I recently acquired a Nexus 7 and downloaded the NBC Sports Live Extra Android app to watch soccer games. After inputing my Fios credentials I was able to watch replay content, but live events generate a "User Not Authorized Error" after trying to authenticate. I changed my password and uninstalled/reinstalled the app, but the error persists. I am able to watch live games on the computer and on my old iPad, so I am certain my account is authorized. Thoughts/suggestions?

    Essentially this app is crap.
    The last time I was able to stream any EPL games consistently was last August when I first switched to verizon. For the past 3-4 months it just give that stupid user not authorised error no matter if I am on home wifi or outside.
    Somehow I was able to catch the Manchester United game vs. Norwich yesterday (a miracle) but it stopped working again today.
    Verizon Customer Service Has Been helpful and patient but nothing has been fixed.
    Don't hold your breath on this one.

  • NBC Sports Live Extra app (Apple TV) not showing live play

    Sunday 3rd May 7am to 9.30am - tying to watch WGC Cadillac golf event at San Francisco using NBC Sports Live Extra application on the Apple TV, but live coverage does not show (replay videos work fine - just not live).  I was able to view live coverage of same event yesterday using same setup.  Live coverage does work in Safari on same internet connection using xfinitytv.comcast.net, so something is broken with the NBC Sports Live Extra application.

    I haven't seen it on my Apple TV yet. I restarted the Apple TV so many times and even reset it to factory settings... but still it is not showing up...

  • NBC Sports Live Extra app requires Golf Extra?

    Hi there,
    I'm trying to use my iPad to access NBC Sports' coverage of English Premier League soccer, and I have Verizon (and can access this content on my computer).  The app, when I try to log in through Verizon, says I need to subscribe to Golf Extra.  This can't be accurate.  Emails to NBC support have gone unanswered.  I have tried restarting and reinstalling the app.  

    I can view NBC sports extra (premier league games) on a PC, but not on my iphone or android app.  Every time i try to log on through the apps it says I need to be subscribed to the golf channel to watch golf (higher packages than Prime HD to which I'm subscribed).  So, I touch the game i want to watch, it asks me to log in, then says because i'm not subscribed to a higher package that has golf, i can't use the app to watch soccer.
    Is that the way this is intended to work?  I don't want to watch golf, and my understanding is that you can stream through NBC Sports Live extra if you subscribe to NBC sports, which I do.  Did Verizon split the baby on this one, essentially forcing you to subscribe to a package with golf to get what you should already be entitled to?  Is this just an app problem that will clear itself up?
    Anyone else seeing this issue?

  • Can't watch NBC sports live extra

    I am watching NBC sports right now. ManU vs Stoke and saw the advertisement about nbc sports live extra and it's ability to let you watch live on ur iPad. I downloaded the app and got his msg:
    To watch videos, you will need to subscribe to FiOS TV with NBCSPORTS
    How is that so when I am watching it on the TV at this moment?

    I found out what to do. Verizon Live Chat's agent told me to uninstall and reinstall the NBC Sports Live Extra app on my iPad. I did that. When I did, I found that it still remembered that Verizon FiOS is my TV provider, so I didn't have to sign back in. And live feeds now work!

  • Nbc sports live extra app not available

    TThe app was released yesterday but it's not showing up on my tv. Has anyone else seen it? Thanks

    I haven't seen it on my Apple TV yet. I restarted the Apple TV so many times and even reset it to factory settings... but still it is not showing up...

  • Why doesn't NBCSports Live Extra work on Safari?

    When trying to watch the Staney Cup Playoffs tonight I attempted to use NBC Sports Live Extra. An advertisement will play while the game is opening, but after the ad is over the screen says buffering and will not load. The bar at the bottom of the Safar screen says that there are errors while opening the page. The number of errors will continue to increase. I tried uninstalling and reinstalling Adobe Flash but nothing changed. PLEASE HELP!!

    Found a soulution, Go to the following site:
    https://discussions.apple.com/thread/4135378?start=0&tstart=0
    nisainoc is a GENIUS!!!

  • Verizon No Longer Offers NBC Live Extra

    Verizon used to be a provider that offered NBC Live Extra so we could stream NBC, NBC Sports, and Golf Channel events like the Olympics, Notre Dame Football, PGA Tour, and NHL games on NBC Sports' website and the NBC Live Extra app (similar to WatchESPN).  Now it looks like Verizon is no longer listed under the list of providers that offer live streaming.  Why did Verizon take this away?  Please get it working again!

    sangs wrote:
    Just a wild guess that it has something to do with Comcast owning NBC.
    That would be understandable if Verizon never offered NBC Live Extra in the first place but they did.  They offered it not only during the Olympics but also during Notre Dame football season.  Now all the sudden Golf and NHL are coming back and they don't offer it anymore...

  • I cannot watch live stream from NBC live extra using Safari

    Hi, I have a macbook pro with mountain lion, safari v6.0 and google chrome v21.0.1180.57.
    I cannot watch live stream on nbc live extra in safari, it gave me a black screen, however, I copy the same link and paste in chrome I could watch the live stream with no problem. I checked several threads but still didn't work out.
    Can some one tell me why and how to make it work?
    Thanks,
    Tianyi

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this exercise is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only "Guest User" login created by "Find My Mac."
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem(s)?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

  • Z77A-G43 login loop after Live update BIOS to V25.1

    Hi,
    Z77A-G43 windows login loop after Live update BIOS to V25.1
    I'm able to see the BIOS menu. But when i continue to login to windows, it loops.
    i would like to know on how to proceed on this. I tried safemode and i was able to login.
    I cannot find the clear cmos jumper on this board.
    Appreciate your response on this one. Thanks!
    edit: I just tried removing the board battery. But still encountering the same issue.
    -Paul

    There is no such BIOS version for this board.
    The last BIOS is v2.11  see here http://www.msi.com/product/mb/Z77A-G43.html#/?div=BIOS
    As for the CMOS jumper. This must be the most stupid saving that MSI has ever done. They leave out the jumper, obviously in an effort to save costs. 
    Check your manual to find the location of the clear CMOS pins. Then you need to short these with a jumper from somewhere else  or use a metal object to connect the pins.

  • Issue authenticating on NBC olympics....

    Hi,
    I am looking for help autheticating on NBCOlympics.....
    Here is the set up:  we have 3 mass, running Mountain lion and Lion , latest safary and firefox, latest flash player. When trying to authenticate, we are presented with a Comcast default logo as that is how we get our internet.... Since we get our TV signal  from Dish, we pick dish in the service provider pop up menu immediately below, and shoudl be presented with a ID / Password field combo - however we get only a blank page.
    To add isnult to injury, the lone PC in the household swings through the process with flying colors.  But of course, it can not airplay onto the TV  :-(.....
    Any idea what could be the problem?
    Cheers
    Philippe

    The people at the NBC Olympics website responded swiftly to my inquiry about login problems.
    and sent the message below. I believe that the combination of resetting the flash storage preferences and enabling cookies did the trick for Safari, and the login authentication process now works as it should. If you do modify your settings for sites like this, you may want to reset them once you're done with the site (either after each session or after the olympics are over).
    It's not clear to me why the process works under Windows XP emulation, but maybe it's because I didn't reset permissive defaults re: flash and cookies.
    ==========================================
    NBC Olympics, Jul 29 07:07 pm (EDT):
    We are aware of this issue and have identified that this is related to Flash Settings on your computer.
    Please go through the comprehensive list below and let us know if this resolves your issue.
    1. Please make sure you are running the most recent version of flash. To confirm, please go to this page to download the most recent version:
    http://get.adobe.com/flashplayer/
    2. Navigate your browser to: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_man ager03.html
    3. Make sure "Allow third-party Flash content to store data on your computer" and "Store common Flash components to reduce download times" options are both checked.
    4. Move the "Specify the amount of disk space..." slider to 100 KB.
    5. Navigate your browser to: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_man ager07.html
    6. Clear the Flash Player Cache by pushing the "Delete all sites" button.
    7. Make sure your third party cookies are enabled:
    MAC USERS:
    FIREFOX BROWSER (FOR MAC USERS)
    Click on “FIREFOX” (at the top left of screen)
    --> Preferences
    --> Privacy tab
    --> Open drop down next to "Firefox will:" and set it to "Use custom settings for history"
    --> Make sure "accept cookies from sites" is checked
    --> Make sure "Accept third-party cookies" is checked
    --> Keep until: "they expire" (in drop down)
    SAFARI BROWSER (FOR MAC USERS)
    Click on “SAFARI” (at the top left of screen)
    --> Preferences
    --> Security Tab
    --> Accept Cookies (check “Always”)
    CHROME BROWSER (FOR MAC USERS)
    Click on “CHROME” (at the top left of screen)
    --> Preferences
    --> Scroll to bottom of page and click on “Show Advanced Settings”
    --> Privacy –> Click on “Content Settings”
    --> Cookies – >Check “Allow local data to be set” also make sure “Block third-party cookies and site data” IS NOT CHECKED.
    --> Click “ok” at bottom of page.
    PC USERS:
    INTERNET EXPLORER (FOR PC USERS)
    -->Click on Tools
    --> Internet Options
    --> Privacy Tab
    --> Click the Advanced button in center of page
    --> Make sure the radio button next to Accept is checked below “First-party Cookies” and “Third-party Cookies”
    --> Click “OK”
    FIREFOX BROWSER (FOR PC USERS)
    --> Click on FIREFOX (top left of screen)
    --> Click on Options
    --> Click Privacy Tab
    --> Open drop down next to "Firefox will:" and set it to "Use custom settings for history"
    -->Make sure "accept cookies from sites" is checked
    --> Make sure "Accept third-party cookies" is checked
    --> Keep until: "they expire" (in drop down)
    --> Click “Ok” at bottom
    SAFARI BROWSER (FOR PC USERS)
    --> Click on the wheel on the top right, below the X in the red box
    --> Click Preferences
    --> Click the Privacy Tab
    --> Block Cookies: click “Never”
    --> X out of pop up
    CHROME BROWSER (FOR PC USERS)
    Click on the wrench at the top right of the screen
    --> Settings
    --> Scroll to bottom of page and click on “Show Advanced Settings”
    --> Privacy – Click on “Content Settings”
    --> Cookies – Check “Allow local data to be set” also make sure “Block third-party cookies and site data” IS NOT CHECKED.
    --> Click “ok” at bottom of page.
    8. Close your browser and then reopen your browser.
    9. Start the verification process here: http://www.nbcolympics.com/liveextra/help/index.html
    Please let us know if this resolves your issue.
    NBCOlympics.com Support

  • Login "Loop" issue after upgrading to Leopard from Tiger-iBook G4

    Hi Guys,
    I've the same login "loop" issue as described in *Apple KB article #306965* only on an iBook G4, unfortunately the solution offered in the KB article does not help.
    There is one slight variant being that the user desktop appears for a second or two after the blue screen following login before it returns (loops) to the login window. It happens on all (2) user accounts.
    The interesting thing is it doesn't occur on either account when booting in 'safe mode'.
    Apart from deleting these accounts and saving/transferring the data are there any other ideas, suggestions or solutions?
    Regards,
    BB

    Did a clean install, cloned the HD with SuperDuper and then used Mig. Asst. to restore data back to the original HD. All now OK.
    A & I was done in the initial upgrade from Tiger.
    Cheers,
    BB

  • Login loop after hard drive and ram upgrade

    i broke my macbook pro late 2012s screen and ?video card? i have a early  2012 that i would like to put the hard drive from the late 2012 into it . every time i do i get stuck at login loop .. no matter how many accounts i add when i type in passcode it just takes me back to the same login screen

    in windows?

Maybe you are looking for

  • Preview disabled in log and capture

    I am using Final Cut Pro 7 on the latest iMac i7. I have a DVCam deck connected to the iMac via a firwire 800 cable. There is a DV tape with DV footage in the deck. I am able to control the deck from log and capture but the display is the colour bar

  • Error message while syncing contacts with windows address book

    getting error message while syncing contacts from windows address book cradsstring something

  • How do I remove Vista from Satellite U400 PSU44E and install Win XP

    Because much of my specialist software is designed to work with XP pro I need to remove Vista Home Premium from my U400 and install XP Pro. As others have found with other Toshiba models simply placing XP disk in the DVD drive results in 'the dreaded

  • Stuck in single user mode OS 10.2.8

    I forgot the admin password for this old iMac and can't find the system disk. So I started up in single user mode by turning on power, after chime pressing command, then S and holding until type began to come up on screen. When cursor stopped after "

  • Will Firefox Sync require a sync key in the final release?

    I find the sync key very annoying. It seems to me that it would be better to just be able to provide an email address and a password to sync data. Why haven't the developers implemented sync in such a way?