NBC Sports App disappeared

ATV 3. Had the app since it was released no problems, worked fine. Went to change the Apple TV menu seeing for it from ask to show and the app disappeared. Reboot or power reset did not bring it back.
Still working fine on my Roku stick.

Hey everyone, stop resetting and other troubleshooting steps. It's a waste of your time. I spent over an hour on the phone with the Apple techs. In the end a manager admitted that the same thing with HBOGo happened here. NBC Sports was released, we all rushed to activate, and we crashed things. So now they are doing a structured roll out where customers will get it at random times in order to prevent another crash. That's why most of the older AppleTv's already have it back (less users). Just sit around and wait. I know it *****. I'm ****** off too. But it will come back. In the meantime, I'll just be happy I have a Roku too..

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NBC Sports Live Extra app requires Golf Extra?

Hi there,
I'm trying to use my iPad to access NBC Sports' coverage of English Premier League soccer, and I have Verizon (and can access this content on my computer). The app, when I try to log in through Verizon, says I need to subscribe to Golf Extra. This can't be accurate. Emails to NBC support have gone unanswered. I have tried restarting and reinstalling the app.

I can view NBC sports extra (premier league games) on a PC, but not on my iphone or android app. Every time i try to log on through the apps it says I need to be subscribed to the golf channel to watch golf (higher packages than Prime HD to which I'm subscribed). So, I touch the game i want to watch, it asks me to log in, then says because i'm not subscribed to a higher package that has golf, i can't use the app to watch soccer.
Is that the way this is intended to work? I don't want to watch golf, and my understanding is that you can stream through NBC Sports Live extra if you subscribe to NBC sports, which I do. Did Verizon split the baby on this one, essentially forcing you to subscribe to a package with golf to get what you should already be entitled to? Is this just an app problem that will clear itself up?
Anyone else seeing this issue?

NBC Sports Live Extra app (Apple TV) not showing live play

Sunday 3rd May 7am to 9.30am - tying to watch WGC Cadillac golf event at San Francisco using NBC Sports Live Extra application on the Apple TV, but live coverage does not show (replay videos work fine - just not live). I was able to view live coverage of same event yesterday using same setup. Live coverage does work in Safari on same internet connection using xfinitytv.comcast.net, so something is broken with the NBC Sports Live Extra application.

I haven't seen it on my Apple TV yet. I restarted the Apple TV so many times and even reset it to factory settings... but still it is not showing up...

IPad won't open comments function of NBC sports talk.

Why won't the IPad open the comments or the make a comment section of the app NBC sports talk? It began after os6 installation.

My iPad started doing that same problem in many apps (Mail, Safari, etc -- can't remember iPod or not).
The Apple Genius bar person said that the OS was complaining about lack of available memory to run. He said this was nearly impossible since it was a freshly rebooted iPad and I hadn't gone into any other app before showing it to him.
We ended up dong the hard reset, but setting it up as a NEW iPad in iTunes and NOT restoring from the old backups. I WAS able to copy over all my old apps, PDFs and songs by dragging them from the "App Store" under iTunes to the new iPad.
What I am NOT going to do is restore the old image - since this is the second system with this problem, we're guessing that there was some glitch in the previous system OS on the iPad that was getting restored and causing the memory glitch.
In my case it's only been since Friday night, so if this keeps working well until next week I may be in the clear.
I'll try to keep you posted.
Try doing the full restart but don't restore from a previous backup, just make it a new iPad and drag-and-drop the apps onto the new iPad.
DanL

NBC Sports Extra Time?

When will the NBC Sports Extra Time channel be available? We would like to have more options for seeing English Premier league games. We already know about the Live Extra app and do sometimes use that but we've been waiting for this extra channel and still nothing.

I don't get it. So many other systems carry extra time. Given the time of day, there must be lots of unused space that FiOS could use for this. For example, the MLS channels. We should have had this a long time ago.

NBC Sports Live Extra sign in issue

Hello,
I have a login issue with the NBC Sports Live Extra app on my ipad.
I tried to watch Stanley Cup playoff games. After signing in with my Verizon login I got an error message saying that I could not get access to the content because subsription to the Golf channel was required. I don't have the Golf channel, my TV package is Prime HD but it does have the NBC Sports network which broadcast the NHL.
Has anyone else the same issue?
Thanks for your help,
David

I am continously having this same issue. Everything works fine on the website, so it isn't a credentailing issue.
PLease help!

NBC Sports Live Extra Error

I recently acquired a Nexus 7 and downloaded the NBC Sports Live Extra Android app to watch soccer games. After inputing my Fios credentials I was able to watch replay content, but live events generate a "User Not Authorized Error" after trying to authenticate. I changed my password and uninstalled/reinstalled the app, but the error persists. I am able to watch live games on the computer and on my old iPad, so I am certain my account is authorized. Thoughts/suggestions?

Essentially this app is crap.
The last time I was able to stream any EPL games consistently was last August when I first switched to verizon. For the past 3-4 months it just give that stupid user not authorised error no matter if I am on home wifi or outside.
Somehow I was able to catch the Manchester United game vs. Norwich yesterday (a miracle) but it stopped working again today.
Verizon Customer Service Has Been helpful and patient but nothing has been fixed.
Don't hold your breath on this one.

Content not authorized on NBC Sports

I'm using the NBC Extra app on my Windows smartphone to watch sports, and for the past month or so it's been fine.
This weekend however I've tried to watch the Barclays Premier League and on every game I've gotten the following message:
"you are not authorized to watch this content. Check with your provider for more information"
No other content is affected, (I can get NHL etc) and my programming package has all the channels. If I watch the same game on the website, which uses the same Fios login to authorize, it works fine.
So to sum up, I only have a problem with Premier League, and just on the NBC Extra Windows phone APP. No problem on the website for this programming, and no other problems on the app.
I've not been able to find a way to contact Fios about this via email or chat. Will try calling when I get a chance but I figure I'm not the only one having this.
Seems to be some sort of problem with the authorization for this category of content not getting cleared to the app.

I have been unable to watch any NBC Sports Netweork programming on this app eventhough I have the Prime HD package which includes NBC Sports Network. This happens with a Windows or Android phone. I think there is an authorization problem between Verizon and the app. I have tried deleting and re-installaing with same result.

Can't watch NBC sports live extra

I am watching NBC sports right now. ManU vs Stoke and saw the advertisement about nbc sports live extra and it's ability to let you watch live on ur iPad. I downloaded the app and got his msg:
To watch videos, you will need to subscribe to FiOS TV with NBCSPORTS
How is that so when I am watching it on the TV at this moment?

I found out what to do. Verizon Live Chat's agent told me to uninstall and reinstall the NBC Sports Live Extra app on my iPad. I did that. When I did, I found that it still remembered that Verizon FiOS is my TV provider, so I didn't have to sign back in. And live feeds now work!

BT Sport App on IOS

Getting error message when logging in saying that my BT ID is not correct yet it is the primary one and logs me in online to my BT account also other people I know are having the same problems

I have had the exact same problem. The cause was that the email address you gave when registering for BT Sport is not the same one you are logging in with to access mybt. ( you can have more than one login profile set up for mybt). To check if this is your problem, log into mybt and make sure that in your profile that it says you are the authorised user, you need to be for sports app to work
Ilogged in to mybt with previous ID (email add), reset password as I had forgotten it and now works fine.

Can I stream the BT Sport app to my TV?

Can I stream the BT Sport app to my TV?
The BT Sport app is compatible with both Apple TV and Google Chromecast devices, allowing you to watch video from the app on your television.
For either to work, the device on which you are running the BT Sport app must be on the same Wifi network as your Apple TV or Chromecast.
Please note, to get the best quality experience on your TV we recommend a minimum broadband line speed of 2mbps.
Apple TV
Apple TV set-up instructions are available here
Once you have set up your Apple TV according to the manufacturer's instructions and put your TV on the correct HDMI channel, access the app as normal on your iPhone, iPad or iPod Touch.
If the device senses an Apple TV on the same network, an Airplay icon (pictured) will appear in the bottom right corner of the video player.
Tap this icon and select 'Apple TV' from the menu that appears. The video will then be sent to your television.
When you are using Airplay functionality within the BT Sport app, the video will not also appear on the screen of your device.
Google Chromecast
Chromecast set-up instructions are available here
You can 'cast' video to a Chromecast from either the iOS or Android version of the BT Sport app.
First, set up your Chromecast according to the manufacturer's instructions and put your TV on the correct HDMI channel.
If the device running the BT Sport app is on the same Wifi network as a fully set-up Chromecast, a casting icon appears in the top right-hand corner of the app home screen.
When the user taps the casting icon, a pop-up window appears displaying all Chromecast devices detected. The user needs to select the Chromecast that they wish to cast to, regardless of whether they only have a single device.
Once the device is connected to the Chromecast, the casting icon in the top right corner is illuminated blue
When the casting icon is illuminated, it does NOT mean that the page is mirroring to your TV. It simply means that, when you do start playing a video on the app, it will cast to your TV.
A viewer can also start casting while a video is already playing within the app, by following exactly the same process.
When you are casting from the BT Sport app to your television, the video will not also appear on the screen of your device.
If you are having problems streaming the BT Sport channels to your Chromecast, it is recommended that you try using the extender that is included in the Chromecast packaging, as it may be that the Chromecast is not receiving a strong enough Wifi signal from your router.
You can find more help via this link How to stream through Chromecast on the BT Sport App
Cheers
Sean
BTCare Community Manager
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We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

thanks alot for the reply I just found this deep within the BT website asked on live chat and she said that the App is included with all subscriptions to BT Sport! So happy!

Non-factory Apps Disappearing Randomly After Upgrade to iOS 5.1

Hi all, I've had my iPad 2 for about 9 months. Since upgrading to iOS 5.1, on two separate occasions, I've had all but the factory apps disappear from my iPad. This happened randomly during the day, not during or immediately following a sync. My most recent sync for my iPad was on 3/14, 6 days ago. I had been using my iPad throughout the day, then unlocked it this evening and everything is gone except the factory apps, i.e. FaceTime, Messages, Reminders, etc. All my media is still there, and all my settings are unchanged (email accounts still working fine, movies still there in the Videos app), but all downloaded apps are gone. No games, none of my work apps, nothing. This is the second time this has happened since I upgraded to iOS 5.1 about 2 weeks ago. First time was the day after. Last time I did a full wipe and restore, hoping it was a one time glitch. I've done some searching, and the only other instances of people's apps disappearing that I've been able to find were related to syncing. I have the latest iTunes, all software is patched and up to date. I have syncing via WiFi disabled, as well, it only syncs via cable plugged into my home PC.
Hoping someone else has seen this or has some idea.
(My battery life is significantly reduced after the iOS upgrade as well, with no changes to settings or new apps. I get a day or two of light use before I'm down to 10%. I was at 30% in the morning when I put it in my bag, and it was dead when I took it out later that afternoon. I used to get a good week between charges.)

If it's a first gen iPad, which I assume that it is if you've updated to iOS 5.1.1 as other models update to iOS 6+, then it doesn't have a camera on it and therefore doesn't have Camera or FaceTime apps.

How to restore a deleted built-in app (Maps)? App disappeared: IOS 4 & 3GS

Does anyone know how to restore a deleted built-in app?
In my case the Maps app disappeared. According to other posts in this forum you cannot delete a built-in app such as Maps but it has happened on my iPhone 3GS.
I'm running IOS 4.
Morrow

If you are unable to locate the Maps app you can still access it from the Spotlight search window. Just type in Maps, look for the familiar interstate 280 icon, tap there and you will enter the Maps app. This will work for you until you can locate the icon, which hopefully you will.

Address Book app disappeared; how can I reinstall it?

Out of the blue, my Address Book app disappeared. The icon in the Dock has a question mark on it, and the application itself is no longer in my Applications folder, or anywhere on the drive. Even stranger, it's not in any of my Time Machine backups, even though it was working and present until yesterday.
Mind you, I'm not talking about the data. it's that the app itself is gone. Interestingly, my email still seems to act as if the Address Book contact information is still present. But if I select an address in an email "from" field, for example, and say "Open in Address Book," nothing happens.
Now here's an even weirder part. I also have a recent backup of my Apple Mail and Address Book using Email Backup Pro. After seeing that the Address Book app seems to have also disappeared from my Time Machine backups, I opened Email backup Pro and did a restore of my Address Book. The program reported that the Address Book was successfully restored, but nothing changed -- the Address Book app was still nowhere to be found. I've done this twice.
I also have my Address Book data on my iPod Touch (thankfully). Synching does nothing -- nothing changes on the iPod or on the hard disk, in terms of Address Book.
I'm baffled. Although I'd like to know what caused this, my more immediate concern is to get a functioning Address Book installed again. I booted from the Snow Leopard disc, but could see no option to install just the Address Book.
Does anyone have any ideas?
Thanks, John.

click here for instructions.

"Sorry you can't access the BT Sport App and onlin...

I've been trying to login to the BT Sport app and keep getting told that I haven't activated it yet. I'm shown an activate button and when I press it I'm taken to a site where I have to log in using my My BT credentials. Upon logging in I'm shown the following message:
"Sorry you can't access the BT Sport App and online content because a BT ID created by Stephen is the account holder."
The message is completely nonsensical as I the account holder and I've logged in with valid credentials. I tried calling the helpline and am still waiting for someone to call me back, even though I called them two hours ago. What awful service.

Hi W0035521,
Welcome to the community forum. Do you have more than 1 BT ID? It sounds like you have another ID that has been set up with account holder status. I can take a look at this for you. Please send me in your details using the "Contact The Mods" link found in my profile.
Thanks
PaddyB
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

NBC Sports App disappeared

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