Nbc sports live extra not playing video

I just bought a new macbook pro in Jan 2014, and it has all the requirements that are requested by nbc sports live extra website but the video doesn't play...is anyone else having this issue?  I reached out to nbc but was hoping someone on hear would be more responsive.
thanks

I haven't seen it on my Apple TV yet. I restarted the Apple TV so many times and even reset it to factory settings... but still it is not showing up...

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