NBC Sports Live Extra sign in issue

Hello,
I have a login issue with the NBC Sports Live Extra app on my ipad.
I tried to watch Stanley Cup playoff games. After signing in with my Verizon login I got an error message saying that I could not get access to the content because subsription to the Golf channel was required. I don't have the Golf channel, my TV package is Prime HD but it does have the NBC Sports network which broadcast the NHL.
Has anyone else the same issue?
Thanks for your help,
David

I am continously having this same issue. Everything works fine on the website, so it isn't a credentailing issue.
PLease help!

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