NBM and Flash (Flash Paper)

Question

NW 6.5.7
NBM 3.9.1
ProxyCFG V30 (most current from Craig)
when the users in our lab try and browse to the site where their e-book is
located the area on the page where it should show the book starts black and
then goes to white. i have found that of i disable the proxy settings in IE6
that the page will load, and so does the book. i have so far been unable to
figure out the cause for this odd behavior. i have unloaded and reloaded
proxy with -cc, but the clients still cannot get to the book area.
when the page loaded i do know that this book opens in flash paper, which i
assume is part of Flash player.

Answer 1

ok, what i see in the packet traces are a ton of TCP resets from our NBM
server to their server, and it really looks as though the rest
originates from the workstation (i am no packet capture analyst pro by
no means). when i let the workstation bypass the proxy i don't see the
resets, as a matter of fact i only seen one TCP reset in the entire
trace when i wasn't using the proxy. i am going to try and use Firefox
to see if it might be an internet explorer issue maybe something on the
page causes IE to send the rest, i don't know for sure but this is very odd.
Marc Hunter wrote:
> We are using IE6, the only difference from when it works to when it doesn't
> is I change the internet options to not use the HTTP proxy.
>
> As for the URL, it requires a login to get to, so i don't know for sure that
> I can get a direct link to a sample. I will ask the publisher if/how I can
> do that.
>
> I have them working on their end to see if something has changed, as for the
> trace, I will be working on that today.
>
> One more piece of interesting information, it would appear that after I
> unload the proxy, and then reload it I can access 1 chapter, and then after
> that it is back to the blank screen as before. I will be working to try and
> verify that also.
>
>
> "Mysterious" <[email protected]> wrote in message
> news:[email protected]...
> Marc Hunter wrote:
>> NW 6.5.7
>> NBM 3.9.1
>> ProxyCFG V30 (most current from Craig)
>>
>> when the users in our lab try and browse to the site where their e-book is
>> located the area on the page where it should show the book starts black
>> and
>> then goes to white. i have found that of i disable the proxy settings in
>> IE6
>> that the page will load, and so does the book. i have so far been unable
>> to
>> figure out the cause for this odd behavior. i have unloaded and reloaded
>> proxy with -cc, but the clients still cannot get to the book area.
>>
>> when the page loaded i do know that this book opens in flash paper, which
>> i
>> assume is part of Flash player.
>>
>>
>>
>>
>
> 1, ie7 or firefox works?
> 2. Do you have a url to test?
> 3. If not, then you will have to take a lan trace when works and when
> fails and compare them to find out the issue.
>
>