NC 6320 laptop doesn't start up

My HP NC 6320 laptop doesn't start-up. The last time that I could use it, it ran out of power and did not charge although a new charger was connected (a replacement Trust charger, the same type I was using already for many years) On forums I found out that in many cases the power connector on the main board is damage and needs soldering.
I disassembled my laptop almost completely but the plastic back-side of the laptop, covering the soldered side of the mainboard, I cannot remove.
Can someone help me (for example with pictures or video) how to disassemble this back-side?

Hi:
I would imagine you need to remove the motheboard?
Isn't the jack connected to the motherboard?
In any event, all I know about is the service manual which should be of help if you haven't consulted it.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00805752/c00805752.pdf
Please see chapter 5 for the component removal and replacement procedures.
Paul

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Originally Posted by Lasko
@Disappointed
First of all it’s essential to know that software related “issue” aren’t covered by warranty.
Only hardware problems can be fixed under warranty conditions.
This isn’t a case for Toshiba notebooks only but ALL notebook / computer manufacturers follow this rule.
Secondly: in case of software problems it’s recommended to recover the notebook back to factory settings using one of the recovery procedures: HDD or recovery medium.
Knowing that you don’t need to pay for any service in case of software issues…
Don’t be mad at me but in this case you recommendation isn’t very helpful…
Thank you for your comments. They seem to come straight from Toshiba, but perhaps I am being a bitcynical. I posted my reply to save otherpeople wasting their time.
I fail to see why a machine not booting up is a softwareproblem, especially when the machine is new and has not had any other softwareput on it that is not on other makes of machine. There is no reason for it to fail to startup.
The problems I encountered were with the McAfee softwarethat was pre-installed on the Laptop when I bought it. I know this because Ihad to sort them out with my security software provider, Kaspersky, whom Iwould recommend unreservedly.
I also felt the service offered by Toshiba support wasdisgraceful. If they know there aresoftware problems, which they clearly do as the told me immediately I phonedthat they could solve it there and then, why haven’t they attempted to iron outthese problems, rather that waiting until customers are inconvenience then chargingthem 89for a one off fix.
If you are a genuine user I did want to save you some timeas I have sent my comments to Toshiba and they have, in the best spirit ofcustomer service, ignored them and failed to respond.
You can do this yourself if you like, but it does taketime.
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My HP laptop doesn't start any longer

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Last edited by SgrA (2015-02-15 09:47:08)

I also have issues wich starting up chromium (google-chrome and opera too).
Feb 15 10:09:58 localhost kernel: [ 102.301038] chromium[786]: segfault at 7ffffd294ff8 ip 00007fb4386962b2 sp 00007ffffd295000 error 6 in chromium[7fb43371e000+66c6000]
Feb 15 10:12:16 localhost kernel: [ 240.102784] chromium D 0000000000000000 0 786 1 0x00000104
Feb 15 10:12:16 localhost kernel: [ 240.102789] ffff8800c2d5bb68 0000000000000082 ffff8800c5635a90 0000000000013640
Feb 15 10:12:16 localhost kernel: [ 240.102793] ffff8800c2d5bfd8 0000000000013640 ffffffff81818540 ffff8800c5635a90
Feb 15 10:12:16 localhost kernel: [ 240.102796] ffff8800c2d5bb78 0000000000000246 ffffffff81a52047 ffff88042f5eeb08
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Feb 15 10:12:16 localhost kernel: [ 240.102809] [<ffffffff8109e777>] ? try_to_wake_up+0x1e7/0x380
Feb 15 10:12:16 localhost kernel: [ 240.102814] [<ffffffff81551599>] schedule+0x29/0x70
Feb 15 10:12:16 localhost kernel: [ 240.102818] [<ffffffff81553e25>] rwsem_down_write_failed+0x175/0x360
Feb 15 10:12:16 localhost kernel: [ 240.102823] [<ffffffff812c0e63>] call_rwsem_down_write_failed+0x13/0x20
Feb 15 10:12:16 localhost kernel: [ 240.102827] [<ffffffff81553604>] ? down_write+0x24/0x40
Feb 15 10:12:16 localhost kernel: [ 240.102832] [<ffffffff8122c5cd>] do_coredump+0x16d/0xf30
Feb 15 10:12:16 localhost kernel: [ 240.102837] [<ffffffff81080524>] ? force_sig_info+0xd4/0xf0
Feb 15 10:12:16 localhost kernel: [ 240.102841] [<ffffffff8107e3d7>] ? __sigqueue_free.part.15+0x37/0x40
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Feb 15 10:12:16 localhost kernel: [ 240.102852] [<ffffffff81014617>] do_signal+0x37/0x800
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Feb 15 10:12:16 localhost kernel: [ 240.102877] ffff880402757fd8 0000000000013640 ffff880418841420 ffff8800c5632840
Feb 15 10:12:16 localhost kernel: [ 240.102880] ffff880402757ce8 ffff880402757e70 00000000ffffff92 ffff880402757c98
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Feb 15 10:12:16 localhost kernel: [ 240.102903] [<ffffffff81553c65>] rwsem_down_read_failed+0xe5/0x130
Feb 15 10:12:16 localhost kernel: [ 240.102906] [<ffffffff810ed0d0>] ? futex_wake+0x80/0x160
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Feb 15 10:12:16 localhost kernel: [ 240.102913] [<ffffffff815535d7>] ? down_read+0x17/0x20
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Feb 15 10:12:16 localhost kernel: [ 240.102923] [<ffffffff8110e7f9>] ? seccomp_phase1+0x99/0x210
Feb 15 10:12:16 localhost kernel: [ 240.102927] [<ffffffff81060f22>] do_page_fault+0x22/0x30
Feb 15 10:12:16 localhost kernel: [ 240.102930] [<ffffffff81557598>] page_fault+0x28/0x30
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It started happening after upgrade:
[2015-02-15 09:43] [ALPM] upgraded chromium (40.0.2214.94-1 -> 40.0.2214.111-1)
I was wondering if it has anything to do with some X-related upgrades:
[2015-02-15 09:42] [ALPM] upgraded xorg-server-common (1.16.3-2 -> 1.16.4-1)
[2015-02-15 09:43] [ALPM] upgraded xorg-server (1.16.3-2 -> 1.16.4-1)
[2015-02-15 09:48] [ALPM] upgraded xorg-server-devel (1.16.3-2 -> 1.16.4-1)
[2015-02-15 09:45] [ALPM] upgraded nvidia (346.35-5 -> 346.35-6)
I tried to downgrade chromimu to 40.0.2214.94-1 and it didn't help. I tried to downgrade nvidia, xorg-server and xorg-server-devel to previous versions, when everything worked and X chouldn't start.
Other observations are that if I start chromium, the ps command hangs and I have to reboot the system to be able to use ps command again.
Linux lisa 3.18.6-1-ARCH #1 SMP PREEMPT Sat Feb 7 08:44:05 CET 2015 x86_64 GNU/Linux
It's worth mentioning that I also run spectrwm, like SgrA, however i don't have other issues with freezing on shutdown etc.

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@Advanced User: I haven't tried that yet, but I will tonight. And I found a Store in my town, in case I cant solve it myself.
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<Edited by Host>

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Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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On Sun, Jul 27, 2014 at 8:15 PM, Barbara B. <[email protected]>

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ServerMBean_Stub.java:7691)
at weblogic.management.deploy.slave.SlaveDeployer.updateServerDeployment
s(SlaveDeployer.java:1304)
at weblogic.management.deploy.slave.SlaveDeployer.resume(SlaveDeployer.j
ava:347)
at weblogic.management.deploy.DeploymentManagerServerLifeCycleImpl.resum
e(DeploymentManagerServerLifeCycleImpl.java:229)
at weblogic.t3.srvr.SubsystemManager.resume(SubsystemManager.java:131)
at weblogic.t3.srvr.T3Srvr.resume(T3Srvr.java:966)
at weblogic.t3.srvr.T3Srvr.run(T3Srvr.java:361)
at weblogic.Server.main(Server.java:32)
>

The exception doesn't tell me much more than the DB connection / pool couldn't connect to the db.
Sometimes solving these types of problems where it should work, this works everywhere else, so what could be wrong here... Let me suggest that you install a new domain using a new root directory. IE c:\bea814 and not reuse c:\bea.
I'm guessing that an essential script or property file was not overwritten by the 814 install.
JBTW, 814 pointbase is a new version and is run on a new port from prior 8.x versions, the new port is 9093, where prior versions was 9092.
A diag. is after you start via, startWebLogic.cmd, to open a DOS window and run this command:
netstat -an
Look for a LISTEN on port 9093
This would confirm that 814's pointbase is started and there's a configuration issue with the connection pools.
Good luck, curt

NC 6320 laptop doesn't start up

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