NCS Prime Ver 1.0.2.29

Hi All,
Does anyone have any idea is this is a bug or not? I am trying to access Monitor>Clients and Users on NCS.
The error message received is There was an error while parsing and rendering the content. (Tried to register widget with id==clientTable_xwtTableGlobalToolbar_settingsMenu but that id is already registered)
Thanks in advance for your reply Jason

There's a new bug out there,
CSCui77571 PI: Chrome upgrade to Version 29.0.1547.57 m causes error
that's behind this. From the Release Note of the bug
"Symptom: "There was an error while parsing and rendering the content. (Object # has no method 'getAttribute')" errors in Jobs Dashboard, Configure > Access Points > Choose AP, Clients and Users and the inability to change from Lifecycle to Classic View. Device work center can also throw the error: "There was an error while parsing and rendering the content. (Tried to register widget with id==dGroupOS but that id is already registered)"
Conditions: Upgrading Chrome to Version 29.0.1547.57 m
Workaround: Firefox seems to work."
Work is being done on a patch, should be available in the next couple of days.

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Recomended report to identify inactive Netuser accounts on NCS prime 1.3

hi
i have two 5508 running 7.4 being monitored by NCS prime 1.3
Using local net users created origionally on the wlc but now from prime.
we are looking for a report that will show inactive users to assist with housekeeping.
rgds
Graham

Hi,
You can get the pur grp description by the table T024.
In SAP the release will be effected by relese code, which will not be assigned to the user.But however you can find who released from the table CDHDR by providing the transaction code in the field ME52N.
Regards,

Cisco NCS Prime - Possible Database Issue?!

Hello;
I appear to have problems with our NCS Prime database, I am running NCS in HA environment and over the last few months been running on the secondary server and collecting reports fine.
After failing back I have noticed that no data appears when I run reports on have a "flat-line" on all reports which gather data such as Client Traffic, once I failed back again to run on the secondary server in an attempt to gather some data the same problem occurs. I do however seem to have a small peak in data last night for 4 hours but this then dropped off.
Is there any way to see if I have lost the historical data?
Thanks
John

Issues I have seen is from upgrading. Have you upgraded to PI 1.3 or was PI 1.3 a greasy install? Also they might have some commands that they will have you issue or they will issue, but it's better for them to give you those than telling you what to issue because you don't want to loose everything.
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How to Re-Install Cisco NCS Prime in vmware appliance?

I'm attempting to do an Eval on NCS to see if it's worth pursuing this year or wait until next budget year and I'm having quite a bit of trouble, which is pushing me towards the "this sucks" category. My initial setup of NCS Prime went by with out a hitch until the NCS service tried to start and threw what looked like and Oracle DB error. Not being able to figure out how to re-install from the vmware appliance it's self, I had to kill the appliance and redo. This time, after asking me the typical and simple question of ip address and etc, it hung on trying to complete the setup of the app and ate up 16gig on my vmware box. Now, I realize that there is a maintenance release available as of last Friday, but my question is, instead of having to redo the enter appliance, how can I force the appliance to attempt a re-installation of NCS so that hopefully I can get to the point where I just do the maintenance upgrade? I would figure there would have be some way to re-install NCS in the vmware appliance with out re-installing the entire appliance in a support scenerio correct?
-Raun

If you mount the DVD image for the Vmware appliance so that it boots "on the dvd", you would have the option to reimage. No need to "recreate" the whole setup then.
Normally once it's installed, the upgrades don't require to re-image but you seem to be having troubles. The problem with Vmware installation is that it's hard to evaluate if the problem comes from the NCS or from the vm setup itself.

NCS Prime prompting for login and password after re-imaging from dvd

Dear All,
I did a re-imaging on NCS prime after which I'm getting the below error
Please help me as to what could be the reason for this error...
Please type 'setup' to configure the appliance
localhost.localdomain login: Setup
Password:
Regards,
Waseq Mohammed

Re-imaging was not successful try this process:
Restoring the NCS Database
If you are restoring the NCS database in a high availability environment, see the "Restoring the NCS Database in a High Availability Environment" section. To restore the NCS database from a backup file. follow these steps:
Step 1 To view all local repository backups, use the below command:
show repository backup_repo
Note If possible, stop all NCS user interfaces to stabilize the database.
Step 2 Manually shutdown the platform as root.
Step 3 Using the CLI, perform one of the following:
•Restore the appliance and application backup by entering the following command:
restore testbackup-yymmdd-xxxx.tar.gpg repository backup_repo
•Restore only the application backup by entering the following command:
restore testbackup-yymmdd-xxxx.tar.gpg repository backup_repo application NCS
Step 4 Click Yes if a message appears indicating that NCS is running and needs to be shut down.
Note If the restore process shuts down NCS, a restart is attempted after a successful restore. The appliance will then restart and you will have to again login and restart the dbserver, and the platform manually as root (make sure you do not start with dbclean, else you will loose your recently restored data).
The CLI displays messages indicating that the NCS database is being restored.

NCS Prime Wireless Management

Hello,
We have recently purchased Cisco NCS Prime for our Cisco Wireless project. Before installation we need to confirm that NCS
prime will be compatible with ESXi v5.0, as the release notes refer to
ESXi v4.0 and v4.1 only.
http://www.cisco.com/en/US/customer/docs/wireless/ncs/1.0/release/notes/
NCS_RN1.0.1.html
Many thanks
Jonathan.

Hi Chris,
1. No.
2. There is a symptom of the following bug:
CSCtw52442 NCS: Lobby Ambassador user can access the home page.
Installing Chrome frame plugin for IE browser in NCS is a requirement as documented in the release notes. This caveat is to address the issue where lobby ambassador users are getting access to the NCS home page to which they have no privileges for. For your IE users, install chrome frame plugin which should take care of it.
Ram.

NCS Prime 1.0 Eval License

I'm trying to get/install the 10 device eval license on a new NCS Prime 1.0 virtual appliance. I downloaded what I thought was the the right eval license but get this error when installing.
udi of file does not match the system
All I can find in the licensing guide is is this:
Cisco Prime NCS Evaluation Licenses
Cisco Prime NCS can be used in a lab or in an evaluation setting with the following license: NCS-10-DEMO. This provides an evaluation license for 10 devices, for a duration of 30 days. If you need a custom device count or duration, please contact your Cisco representative.
Can someone point me in the right direction?
--Patrick

I got it up and running this way :
1. Downloaded the NCS-VA-1.0.1.4-small.ova from cisco.com
2. Got it up and running on VmWare, run the guided setup..
3. Logged into the Gui
4. In the "License Center" you can see "product id" and "serial number" of the virtual appliance.
5. Used the "product id" and "serial number" to request a demo license on : cisco.com/go/license - "Demo and Evaluation Licenses" - NCS Demo 1.0 -
6. Download it and add it in license center
Now you have a 100 device license for 30 days
Carsten

NCS Prime 2.1 Percentage of Licenses used on WLC2504

Is there an exportable report that can be run on NCS Prime Infra 2.1 that will provide an AP count percentage of licenses used for each controller?
Attached is a screen shot of a visual of what I want in an exportable excel file for WLCs.

Thank you, however, I need to export information that will tell me the percentage of licenses used of the total by each WLC.
I have many hundreds of WLCs and need a spreadsheet that will tell me how many licenses each individual WLC has and what percentage each WLC is using of their total.

NCS Prime 1.3 Controller Audit Status Mismatch

When performing an audit from NCS Prime 1.3 on our 5508 controllers (500 lic) we are getting mismatch messages from many of our 3602i AP's that say the following...
(Type)Configuration Name Audit Status Attribute Prime Infrastructure Value Controller Value
(AP APname, Interface) 802.11a/n Mismatch Spectrum Intelligence true false
These AP's are not configured as Spectrum Intelligence on the controllers, rather as local. It seems that NCS believes that they are supposed to be SI. We have refreshed the config from controller many times but this does not change.
The 5508's run v.7.2.111.3
Is there a change I can make on NCS or otherwise to make this mismatch go away? Is this a bug? It is not causing any problems (that we can see) but as most would rather not have these mismatches.
Much Thanks!

Well when you do an audit, you specify what templates you want to audit the WLC's against. So take a look at when you perform an audit as to what tempted you have chosen. This could of been an old template and needs to be removed.
Sent from Cisco Technical Support iPhone App

NCS Prime Wireless

Hi
I am running a NCS Prime Wireless 1.1.24 ... and i have the following questions/problems..
1. Can we change the Font Size on the printout of the guest data generatet via NCS??
2. If i login simultan with two same usernames (lobby ambassador) i see a different Homepage ..
With firefox it works as designed, if i login via IE9 with the same username simultan i get the starthomepage of the NCS without the config buttons...
Anybody the same problems ??
Thanks Chris

Hi Chris,
1. No.
2. There is a symptom of the following bug:
CSCtw52442 NCS: Lobby Ambassador user can access the home page.
Installing Chrome frame plugin for IE browser in NCS is a requirement as documented in the release notes. This caveat is to address the issue where lobby ambassador users are getting access to the NCS home page to which they have no privileges for. For your IE users, install chrome frame plugin which should take care of it.
Ram.

Unable to Push the Config Frm NCS prime to CIsco WIreless Lan Controller

Hi Guys,
We have an issue with NCS prime, in our Network.
We run NCS prime 1.3 and Around 10 Wireless Lan Controllers (5508 & 4404) Models.
We are trying to Push a ACL Config Template from NCS to Wireless lan Controllers.
This ACL is already created before in WLCs, now we created the templates in NCS with few rules added and planning to push Configs from NCS template.
We are receiving errors SNMP operation to device failed. I am pretty sure it is not an SNMP issue.
Any inputs on this is much appreciated

Hi Scott.
I
I tried deleting the ACL from Controller totally and tried pushing it. it was not working neither
Raised a case with Cisco. They asked for few trace logs from NCS , told will check and get back to me.
IS there any more inputs, you can provide, which i can try to test it?
Regards
Safwan

NCS Prime 1.4 does not display previous AP WLAN-VLAN mappings

Hi,
Just wondering if others have experienced this issue. I upgrade our Prime NCS from 1.3 to 1.4 last night. Upgrade appeared successful but today when looking through the web interface for testing I noticed that the 'Access Point Details' (Configure > Access Points > Access point details" no longer displays the flex connect vlan mappings which previously were shown in 1.3.
When clicking on the WLAN-VLAN Mappings tab nothing appears there too? I tried to apply the wireless configuration template again but received an error.
Has anyone had this issue? On the WLC, these configurations are still intact with the correct vlan-mappings so it only appears to be NCS that is having the issues.
Only thing I can see from the release notes regarding NCS 1.4 Flexconnect VLAN mappings is CSCug17718. But this caveat is under the resolved section.
Cheers,
Wil

Cheers thanks for the reply.
I figured out what the problem was. Appears that Audit status has mismatches but once another audit is done it appears to display vlan mappings with at the access point detail page.
Now... to figure out how to perfect bulk audits..
Anyways thanks for your advice.

NCS/Prime 1.2 search error

On our NCS and now also on our recently upgraded Prime 1.2 we get the following error when doing a simple search in the search window at the top right of the screen:
There was an error while parsing and rendering the content. (Tried to register widget with id==mseLicenseInfoDialog but that id is already registered)
This occurs whichever role you log in as and only happens on teh simple search, when using teh advanced search we do not see it.
Has anyone else seen this and share how we can get rid of it/fix the problem?
thanks
Bryn

It appears you may be hitting this bug
CSCtq22201
Symptom: When NCS is unlicensed, clicking on Advanced search gives error dialog with content "Error while parsing rendering content.....".
Conditions: NCS is unlicensed.
Workaround: Add a NCS license.
If you believe it is licenced corretcly I would speak to TAC or Cisco licensing.

NCS Prime 2.1 LAN switch addition

Hello,
Im exploring adding the wired side of the network into prime(2.1). I have added the range of switches and IOS below. Only some appear to be returning client IP addressing.
Is the IOS im using out of date? Or NCS issue?
thanks
S
Cisco 3750 Stackable Switches 15.2(1)E1
Cisco Catalyst 2960-24TT Switch 12.2(58)SE2
Cisco 3750 Stackable Switches 12.2(55)SE7
Cisco 3750 Stackable Switches 12.2(55)SE6
Cisco Catalyst 3560X-24T-L,S Switch 12.2(55)SE1

Hi Marvin,
I thought that but I've had mixed results. The 3750x(IOS 15) is L2 and can see the client IP addresses. The other 3750 (IOS12.2) is L3 cannot get Any client data
I have now added the 6509 core, running 12.2(33)SXJ3 and its finding only 4 clients. Im now back to thinking, IOS 15 is required for full client visibility.
S

Lobby Ambassador Account creation in NCS/Prime

When creating a lobby ambassodor account in Prime.
I see a Profile of Default but don't see the WLAN Ids of the WLCs-
Shouldn't the Wlans or SSIDs appear in the list of Profiles so said Lobby Ambassodor can create accounts for a particular SSID as does in the Controller creation of guest accounts?

Rob,
Take a look here... I created multiple Guest SSID's
Thanks,
Scott
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NCS Prime Ver 1.0.2.29

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