NDR message recived but the original email not available in the sent items

Dear All,
i'm using exchange 2010 and my client is outlook 2003.He sent one email inbound and its get error message that size of the message is exceeding the limit ,try to remove the attchements.etc...
i checked in outlook web access also,but not available.
But when i receive this error ,the user's original message was not showing either in the sent items or with the NDR message.
the generated message output is given below.
Generating server:
/O=domain/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=Mxxxxxxxxxe9
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=Axxxxxxxxxxxx1a
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=First Administrative Group/cn=Recipients/cn=hxxf
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=First Administrative Group/cn=Recipients/cn=txxxxA
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=First Administrative Group/cn=Recipients/cn=pxxxJ
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=First Administrative Group/cn=Recipients/cn=dxxxB
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=First Administrative Group/cn=Recipients/cn=Exxxxxn
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=First Administrative Group/cn=Recipients/cn=hxxxxxx9
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
i have set email attachement limit as 10 MB.
please help me how can i find the message body of the original message from Exchange.
Best regards,
Najim.

Hi Najim,
Before we go further, I'd like to know if all the emails which fail to be delivered are missing in the sent items.
If yes, I recommend you check if there is any transport rule to make it.
If not, I recommend you try the messgae tracking log to monitor the missing emails. The undelivered emails may be stuck in the queues and you can use the commend get-queue to check it.
And here is a similar thread you can refer to:
http://social.technet.microsoft.com/Forums/en-US/20e7cd93-5954-496d-b26c-b52993a764cb/exchange-2010-sent-items-removed-for-ndr-emails?forum=exchange2010
Thanks,
Angela Shi
TechNet Community Support

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