Ned to back up files. Trying to reformat a WD 1TB external hard drive but my utilities keeps saying "choose scheme from volume pop up menu.." also says cannot be modified. What can I do?!

Help would be appreciated! Before I upgrade my 10.6.8 OS X I need to back up files. Trying to reformat a WD 1TB external hard drive but my utilities keeps saying "choose scheme from volume pop up menu.." also says "this partition cannot be modified." What can I do?! Take it back to Currys! Many thanks

Select the Top Most Entry for that drive, it will be the drive model # and have the size listed, then go to the Partition tab and select One Partition from the Partition Layout area drop down. Then select Mac OS Extended (Journaled) as the format, if that is the format you want to format it AS. Then click the Options button near the bottom of that windows and select GUID as the Partition Table. Close the options screen and clcik the Apply button.

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HT201250 how do I get Time Machine to back up files (e.g. iPhoto) stored on an external hard drive?

Installed a new 3TB external hard drive for Time Machine. I have 2 other external hard drives attached to my iMac that contain iTunes and iPhoto. How can I point Time Machine to those external drives to include in the backup?

What is listed in System Preferences > Time Machine > Options... > Exclude these items from backups:?
Any attached external disk not listed there should be backed up.

I am trying to get space on an external hard drive which has some old time machine back up files that I do not need but can not eliminate, even by going into the time machine, clicking on the backup file to be eliminated and using the drop down eliminate

I am trying to get space on an external hard drive which has some old time machine back up files that I do not need but can not eliminate, even by going into the time machine, clicking on the backup file to be eliminated and using the drop down menu with the gear box symbol to eliminate

I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots.

I downloaded some videos to Premier Elements 13 from external hard drive but now the external hard drive is damaged. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open

I downloaded some videos to Premier Elements 13 from an external hard drive but now the external hard drive is damaged. While setting up my new MAC the external hard drive was dropped and I have been told by an outside source they could not retrieve the files. It had 4 years of photos and videos on it. I remembered that I had downloaded some of the videos from the external hard drive (before it was broke) to Adobe Organizer 13 when I installed the Adobe 13 on my MACOS X 10.9.5. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open these videos?
Any input is greatly appreciated!! I am sick over losing the videos and had a little hope on Adobe Organizer until I was unable to open them. I am thinking it is due to my external hard drive not being plugged in. I thought when I transferred from the external hard drive to Adobe 13 that it would be there without the external hard drive needing to be attached but maybe I did something wrong.
Thanks again for any help!!!!

jnrmendonca
It had 4 years of photos and videos on it.
To what did your camera record those photos and videos - camera's internal memory, inserted memory card, other?
Any remote chance that the latter may still exist for you to use to download the camera files to your new external hard drive?
ATR

Trying to use a new, larger external hard drive for my Time Machine backup. However, every time I start the backup, it gets started then fails. And, I can't delete the few files that did save on the external. Sort of a catch 22. Any ideas?

Trying to use a new, larger external hard drive for my Time Machine backup. However, every time I start the backup, it gets started then fails. And, I can't delete the few files that did save on the external. Sort of a catch 22. Any ideas?

Is it a USB hard drive? USB hard drives have the problem of not giving full speed if they are hooked up on the same bus as keyboards and mice. Double check your profiler to make sure that is not a problem. If it is Firewire, make sure there aren't other firewire devices in use at the same time. I recommend not only keeping a Time Machine backup, but also a clone, and if you do use Time Machine, to make sure the Time Machine drive or partition is at least twice the size of the original drive.

Time Machine will not let me restore from backups after June, 2013. I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

Time Machine will not let me restore from backups after June, 2013. I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

rtilghman wrote:
telling me to buy a new router is NOT a solution.
And why not? Apple is selling these things like BigMacs. They can't make enough of them. You've been suffering since May because you refuse to get a decent router.
Can you imagine if a company that makes a refrigerator told me that I needed to upgrade my electrical system to rectify a problem with their device? What kind of response IS that?!?!
What if the problem with their device is that it requires a new-fangled "grounded" outlet and your circa 1890 house doesn't have grounded outlets. Would you refuse to purchase a $ 25 adapter on principle?

I replaced my hard drive and I backed up my files on an external hard drive but when I reloaded my iweb to my imac none of my files were on it so I can't make changes to my Published web site have I lost my files what can I do

I replaced my hard drive and I backed up my files on an external hard drive but when I reloaded my iweb to my imac none of my files were on it so I can't make changes to my Published web site have I lost my files what can I do

By default iWeb keeps its data in (user)/Library/Application Support/iWeb in a file named Domain. Without this file you cannot proceed (other than by recreating the site from scratch using the published version as a reference) so you need to locate it on the original disk.
To confuse matters, Apple have hidden the user’s Library folder in Lion and Mountain Lion to casual viewers, in an attempt to stop new Mac users messing their machines up. To access it, in the Finder go to the ‘Go’ menu and hold down the Option (Alt) key; the Library folder will appear as a choice.

HT1751 Hello, can you help? I have backed up iTune library to an external hard drive, but want to set up periodic back ups every month. Do I have to follow the "Consolidate file" procedure every time I back up, and does my original back become over writte

Hello can anyone help? I have sucessfully backed up my iTuines library to an external hard drive, but when backing up in the furture (Monthly) do I have to follow the same procedure again, and will this place an additonal copy of my iTunes library on my hard drive, so duplicating the back up and so rapidly fill my hard drive.
Ideally what I would like, is for the lateset back up to over write the original so saving space on my external hard drive. Many thanks ......Steve

The "consolidate" command has nothing to do with making backups. You use that command when you have had content in multiple places and you wish to have it now all in a single iTunes folder. If all of your content is already in the iTunes folder, then the "consolidate" command will be of no use to you. You will make further backups using whatever method you normally would use to make backups of your data in Windows.
Regards.

Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location? Ideas?

Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location? Ideas?

Hello there, Underwriter.
The following Knowledge Base article provides in-depth instructions on how to migrate your content to an external drive:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Particularly of note for your situation:
External drive
This option requires more work than Home Sharing, but it creates a backup of your iTunes library on the external drive in addition to moving your content.
Notes before you start:
You can use most iPods as an external drive.
Windows operating systems don't recognize Mac OS-formatted disks (HFS or HFS Plus formats). Because of this, you can't use a Mac-formatted iPod or external drive to move your music to a Windows PC. See iPod: How to determine iPod's hard disk format if you're not sure how your iPod is formatted.
Mac OS X can read Windows-formatted iPods and drives. This means there are many ways to migrate your information from your old Windows-based PC to your new Mac.
Mac OS X: To be sure external drives appear on your desktop, choose Preferences from the Finder menu. Be sure the options for "External disks" and "Hard disks" are enabled.
Part 1: Locating and consolidating the iTunes Media folder
Part 2: Copy iTunes folder from the old computer:
Part 3: Get iTunes ready on your new computer
Part 4: Back up any music that's already on your new computer
Part 5: Copy music to your new computer
Part 6: Add preexisting music that was on the new computer back into the library
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Trying to make a iPhoto Library on my external hard drive but I get "the library could not be opened because the file system of the library's volume is unsupported.

Trying to make a iPhoto Library on my external hard drive but I get "the library could not be opened because the file system of the library's volume is unsupported." I reformatted my hard drive to ExFAT because I want to be able to use it on PC and MAC.
iOS: 10.10.1
Mac Book Air
External: WD 500 GB recently reformatted (no files on it currently)

The iPhoto library must only be on a volume formatted Mac OS extended (journaled) - it can not be on any other format drive
LN

Trying to copy iPhoto Library to external hard drive for backup. Error message: The Finder can't complete the operation because some data in "iPhoto Library" can't be read or written (Error code -36).

Trying to copy iPhoto Library to external hard drive for backup. Error message: The Finder can't complete the operation because some data in "iPhoto Library" can't be read or written (Error code -36).

That code is
-36
ioErr
I/O error (bummers)
Make sure the EHD is formatted OS X Extended (journaled) and run Disk Utilty on the EHD and repair the disk. If that fails to help I'd try the following:
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button,
navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
In the next window name the new library and select the external HD as the location of the newly rebild library.
Click on the Create button.
Note 1: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost.
Note 2: Your current library will be left untouched for further attempts at a fix if so desired.
OT

I have a tried to format my seagate free agent 1TB external hard drive so I can use it, but I keep getting an error message saying it failed. Can n e 1 help me plz

I have a tried to format my seagate free agent 1TB external hard drive so I can use it, but I keep getting an error message saying it failed. Can n e 1 help me plz

This article has a link for more information on finding your profile directory: [[Fix the "Could not initialize the application's security component" error message]]. On Windows 7, you can try this (either in a Windows Explorer window address bar or from the start menu search box):
%APPDATA%\Mozilla\Firefox\Profiles
You may see one folder in there and that's the one you want. If you see more than one, look for the one with the most recently modified files.

I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?

I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?
I have a 2012 mac book pro can I use that to connect with firewire and load osx that way? and how woudl I do that?
Thanks so much!

To what password are you referring? Do you mean your user account's admin password? Or do you mean the master password for File Vault or do you mean a Firmware Password?
For an admin password:
Forgot Your Account Password
For Snow Leopard and earlier
     Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password and
     OS X Lion- Apple ID can be used to reset your user account password.
If you cannot do the above then try this:
1. Boot to Safe Mode by restarting and after the chime press and hold down the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each command line:
     /sbin/fsck -yf
     If you do not receive a "Filesystem OK" message then repeat this command until
     you do. If after seven tries you still do not receive a "Filesystem OK" message,
     then the system is corrupted and needs to be reinstalled.
     mount -uw /
     cd /private/var/db/netinfo
     mv local.nidb local.old
     rm ../.AppleSetupDone
     shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
How to reset the OS X password without a startup CD:
Reboot into Single-user Mode. Enter the following and press RETURN after each command line
   1. Type fsck -fy
   2. Type mount -uw /
   3. Type passwd <username>
I have never tried this method myself.

I had backed up my I-tunes files to an external hard drive but after my computer crashed when I try to reload from the hard drive the message comes up saying I-tunes library cannot be read because it was created by a newer version. Help please!

I had backed up my I-tunes files to an external hard drive but after my computer crashed and I restored it when I try to reload from the hard drive the message comes up ""I-tunes files cannot be read because it was created by a newer version of I-tunes". Help Please

Upgrade the version of itunes on the new computer
Itunes.com for free download.
Peace

Can some please provide instructions on how to import an iPhoto library from an old Mac to a new Mac without getting a bunch of duplicates? I tried transferring my pictures using an external hard drive and then copying it to the Pictures folder on my Mac

Can someone please provide instructions on how to import an iPhoto library from an old Mac to a new Mac without getting a bunch of duplicates? I tried transferring my pictures using an external hard drive and then copying it to the Pictures folder on my new Mac. I ended up getting a bunch of duplicates. My old Mac has an older version of iPhoto while the new Mac has iPhoto '11. Is that the cause of the problem? Please advise. Thanks.

Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
Then launch iPhoto. That's it.
This moves photos, events, albums, books, keywords, slideshows and everything else.
Regards
TD

Ned to back up files. Trying to reformat a WD 1TB external hard drive but my utilities keeps saying "choose scheme from volume pop up menu.." also says cannot be modified. What can I do?!

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