Need a refund on a app
A game was deleted on my ipad.....i need a refund on fairway solt...game from (big fish games) i was charge .99cent on the fair and $2.99 for the HD and i all ready paid for the 2.99 HD......please refund me
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom
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I need a refund for 2 apps and 2 songs that dont work
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1. You have posted to the iTunes Match forum which your question is not related to
2. iTunes Store support staff do not read these forums. You will need to contact iTunes Store support directly. -
HT4461 I need a refund on the app.
I need refund on couple apps been getting nothing but run around on the iPad so if anyone can give me the direct number that would be great!
As far as Apple is concerned, all sales are final. The iTunes app store is not a buy, try and return situation.
However users report that Apple sometimes gives a one time per account refund. You need decide which one of these apps you wish to use as for your possible one time refund. There is no telephone number to speak with iTunes. It has to be done electronically. You normally receive a E-mail receipt purchases within 24 to 48 hours after the purchase. Use the Report a Problem link on the receipt to begin a conversation with Apple requesting a refund. -
How do I get a refund on a app that doesn't work with my printer
As far as Apple is concerned, all sales are final. The iTunes app store is not a buy, try and return situation.
However users report that Apple sometimes gives a one time per account refund. You need decide which one of these apps you wish to use as for your possible one time refund. There is no telephone number to speak with iTunes. It has to be done electronically. You normally receive a E-mail receipt purchases within 24 to 48 hours after the purchase. Use the Report a Problem link on the receipt to begin a conversation with Apple requesting a refund. -
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I need an immediate refund for an apps call SLOVAK TV it does not work!!!
Step 1: Contact the Developer.
Step 2: Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: All sales are final. -
I need a refund for an app i never authorized
i recieved a confirmation from an app i never authorized a purchase on and my account was deducted 19.99. how do i get a refund?
Contact the Mac App Store Customer Service:
http://www.apple.com/support/mac/app-store/contact.html?form=account -
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HT3702 I need customer support on refund for an app purchase that was made by my child, thanks
Hey I need info on who to contact about a refund on an app purchased by mistake....thanks
To report an issue with a purchase, follow these steps:
• Open iTunes. If you are already signed in, skip to step 4.
• Choose Store > Sign in.
• Enter your account name and password, then click the Sign In button.
• Choose Store > View My Account
• Click the Purchase History button
• Click the Report a Problem button at the bottom of your purchase history
• Click the arrow next to the purchase with which you want to report an issue
• Click the Report a Problem link next to the item with which you wish to report an issue
• Click the Problem menu
• Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
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I need tp refund In-app-purchased that I paid but it can't download.
I need tp refund In-app-purchased that I paid but it can't download. but i tried to report problem and it not wor. please help. Thank you.
We are not psychic... You don't tell us what country's store you are using or even what the app is...
Go to the App store in iTunes. Find the page for the app, and click the link for the developers web site. -
I need a refund for my in app purchase
I need to refund for my purchase ..
for playtikka sloto mania purchase $49.99
can you cancel that purchase??
please let me knowIf you are looking for a refund for the purchase of this application, you must request this from the support web site for the itunes or app's store.
iTunes Store - http://www.apple.com/support/itunes/contact/ - follow the onscreen instructions
App's Store - http://www.apple.com/support/mac/app-store/contact/ - follow the onscreen instructions -
How do I procure a refund for an app that doesn't function as described on the app page?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I have bought a fring out calling subscription about $8 the app is called fring and it's used to make international calls! It's not working and i want my money back!i have contacted them, but they never reply! Advise: never use fringggggg'
See:
Refunds from the App Store or iTunes - Apple Club -
Hi,
I just purchased a Dictionary app from Palm's App Catalog, the product is listed as: English Dictionary and Thesarus by Ultralingua, Inc. and it was not something that was advertised correctly and hence is not something that I want.
It costs a whopping $9.99 and if it was as advertised, it would have been worth the money but it is not.
I've had Dictionaries on my Palm Devices so when I saw the first directory for the WebOs for use on Pre, I immediately got it.
However, unlike my old Palm dictionaries, this dictionary requires you to have a network connection. Something that is not useful for me. I sometimes like to look up word while on the subway to work (I live in NYC) where this is no network connection.
There was nothing in the description that said it 'required' a network connection, and considering that all of the dictionaries I have gotten in the past did not require a network connection, I assumed (since it didn't state anything) that I could use it off-line.
Heck, since you are required to use this dictionary online, I might as well use google to lookup a word and that is free!
So I believe I was tricked into getting this app, and I want a refund!
And there doesn't seem to be a way to get a refund for an app that did not disclose it's requirements before I made my purchase.
Thanks for you help in finding out how to get a refund when its needed!
Rob
Post relates to: Pre p100eww (Sprint)Palm does have the ability to remove apps remotely, that was added in the last update.
I knew that would be Palm's response, but I earn you now, Palm better make sure they put a better description on these apps. And in this case its Palm's fault for not disclosing that this app required network support in order to work.
They should at least make that part of a feature description.
This is the second app that I purchased that was not advertised correctly. So I far I have spent good money on crap only because the descriptions did not contain the right info.
I see the only solution is to make all apps have at least a one hour free trail, or whatever free trial you want.
I and I'm sure I'm not alone can't keep purchasing stuff that either doesn't work as advertised or is misleading in the description.
I mean really Palm, you approved a dictionary app that just does a google in the background and displays the definition.
I can do that same thing by typing it on my Pre and hitting Google?
I still feel cheated and ripped off.
I signed up for Palm and WebOS because I wanted to give you a second chance but that love only goes so far. I think Andriod will be in my life soon. I can't stand by and let myself be taken advantage of.
I just can't believe how angry and upset I AM over this.
Rob -
Wrong buy , need a refund and reversal ...how to go about ?
There was a wrong buy , an app called mobile selling platform. For travel agents to do their flight booking thro ipad . . This happened by mistake , as normally when u download any app it would ask for the password , but some how this time it did not and the down loaded happened . I tried stopping the down load by putting off the power button , but still did not work . Hence this situation. I tried reporting a problem thro the link in the invoice , but to no success .error is reported . I need a refund and reversal . As I have of no use of the apps . I am no travel agent and tried calling the India office but was told that they had closed for the day . So then I posted this query on the communities to seek help in sorting this issue .....need help .
Go here http://www.apple.com/support/itunes/contact/
Or
http://www.apple.com/emea/support/itunes/contact.html -
Need itune refund double charge?
I need itune refund
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Cheers, Tom
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