Need Acrobat 8 Pro response code

My computer crashed. I am trying to reinstall Acrobat 8 Pro. This version of Acrobat 8 Pro is an upgrade from a earlier version for which I don't have the serial number anymore. During the install it asks for the current and old serial numbers. I only have the current number. The install process states to contact support for a Response Code to complete the installation. Please send me the response code. The product can not be deactivated on the old computer's hard drive has crashed and can not be repaired.

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Similar Messages

Embedding video in PDF, keeps says it cant convert and need Acrobat Pro Extended?

I have Acrobat Pro 9 and with using the tool to embed video which seems to convert to a flash format, it keeps coming back saying its unable to convert and that I would need Acrobat Pro Extended. I tried a handfull of different video types and every one that I chose gave me the same message. All it will seem to do is somehow link to the video whcih will use the viewer installed on that persons computer to run. It seems to give you the ability to convert video over but it doesnt let you for anything you choose, what am I doing wrong?
I have Acrobat Pro 9 Extended at work which I tried the same thing with and of course, that worked. Is the Extended part by any chance just a patch for Pro 9 or is it a totally different purchase?

"Add multimedia to PDFs" at Acrobat Pro's LiveDocs may help to clarify.
http://help.adobe.com/en_US/Acrobat/9.0/Professional/WS65B80E79-F165-44f0-BBCA-0F142A75869 6.html
Looks like the following general observations apply.
If the multmedia file(s) meet the identified requirements for Professional it is "in".
If the multimedia file(s) do not, then conversion is required - but conversion is only available in Pro Extended.
That you get a "need conversion" message, from Pro that would be indicative of an input that does not meet the specified requirements for direct use in Pro.
An alternative might be to try "Create Legacy ..."
Legacy multimedia will rely on the end-user having the appropriate player application installed.
fwiw - having an interest in multimedia & PDF you might find this helpful
Video and Audio file formats supported in Acrobat 9 and Adobe Reader 9
http://kb2.adobe.com/cps/405/kb405848.html
Be well...

Do i need acrobat pro to open a pdf i created in quark and reduce the file size?

do i need acrobat pro to open a pdf i created in quark and reduce the file size?

i'll try that! thank you.
Daniel Flavin <mailto:[email protected]>
June 24, 2014 at 3:23 PM
>
do i need acrobat pro to open a pdf i created in quark and
reduce the file size?
created by Daniel Flavin
<https://forums.adobe.com/people/Daniel+Flavin> in /Creating, Editing
& Exporting PDFs/ - View the full discussion
<https://forums.adobe.com/message/6493113#6493113>

Need Acrobat Pro to assemble master PDF from dissimilar sized PDF's?

I have a need to create a master PDF (portfolio) from other PDF's, with the master PDF containing Word documents, Excel spreadsheets, and different size CAD drawings already converted into PDF's. Do I need Acrobat Pro to manage the dissimilar sized documents, or is Acrobat Standard sufficient.
Other question - to annotate the master PDF with highlighting, emphasis boxes around key information, and text boxes, I assume both Acrobat Standard and Pro have the same capabilities.
Correct?
Thanks for everyone's help.

To create PDF portfolio, you would require Acrobat X PRO, this feature is not available in Std. Version. For more details, please see Acrobat X product comparison matrix.
http://www.adobe.com/products/acrobat/matrix.html
For your second questions, "Yes" Acrobat Std. is sufficient.
Please let me know, if you have any further questions.
Regards,

CS6 Acrobat Pro Exit Code 6 after re-formatting computer

Hi,
I'm really hoping someone could help me with this.
I have a Mac Mini, removed the original HDD and installed an SSD, re-installed Mavericks and tried to re-install CS6 Design Standard. Now, InDesign, Illustrator and Photoshop claimed to have installed but I couldn't find them in the Applications folder, Acrobat just plain failed to install and came up with a Exit Code 6. After trying again, I got the same results and then did a search for InDesign on the computer. I found InDesign, Illustrator and Photoshop in the 'Volumes' folder on the boot drive which was originally called 'Untitled'.
I moved those applications to the correct folder, let them update the file locations and they are now working, but I'm still getting the Exit Code 6 when trying to install Acrobat Pro. I can't find much, if any information on how to solve a Exit Code 6.
When looking at my logs, I have this:
09/12/14 22:34:01:152 | [WARN] | | OOBE | DE | | | | 3859 | DW050: The following payload errors were found during install:
09/12/14 22:34:02:191 | [INFO] | | OOBE | DE | | | | 3859 | - 0 fatal error(s), 0 error(s)
09/12/14 22:34:02:191 | [INFO] | | OOBE | DE | | | | 3859 | Exit Code: 6 - Silent workflow completed with errors.
Again, can' find much, if any information on how to solve all this... help?

Errors "Exit Code: 6," "Exit Code: 7"
Also you may need to run this:
Acrobat Cleaner Tool
Mylenium

CS6 Master Collection - Acrobat Pro - exit code 6

Successfully installed entire collection on my Windows 7 PC. Except that Acrobat Pro failed to install. The following message was presented:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 1 warning(s)
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1310.Error writing to file: C:\Config.Msi\PF5706.tmp. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1601 - The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\PF5706.tmp. Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
Need a solution to this problem - thanks in advance!
Bill

Errors "Exit Code: 6," "Exit Code: 7"
Also you may need to run this:
Acrobat Cleaner Tool
Mylenium

"Suite Product Activation Needed" (Acrobat Pro 9.5.0)

Like several people have on this forum, I upgraded to Lion a few weeks ago with no issues, but trying to launch Acrobat Pro today resulted in this:
I've searched the forii, tried several possible solutions, and all have met with failure so far. I'm running OS X 10.7.3, and the CS5 suite; the version of Acrobat Pro is ostensibly 9.5.0. Is there anything else I can provide that would help turn this around quickly?
—Ken
(P.S. Excuse the screen name. It wasn't accepting my usual one, nor a formal name, and that's what I chose in exasperation—which, of course, it took and now won't let me change.)

OK, got a new solution; This problem plauged me for months and yesterday I finally stumbled on an answer, and it was NOT on Adobe's site - but what took months of Adobe chat techs keeping me busy for hours trying solutions that didn't work, this worked in seconds.
This is with CS5, Acrobat 9.3.0, which are both part of the CS5 Design Premium suite upgrade I purchased, and this is on OS X 10.8.2, Mid 2010 iMac with 3.2GHz Intel i3.
I got this solution from this website:
http://blog.erikphansen.com/adobe-cs4-error-15030-aka-i-hate-adobe-reason-34/
I made my own list to detail what I did; your mileage may vary:
First step is to make sure all products are installed, including Acrobat Pro.
The next step is to download the license repair tool from Adobe at
http://www.adobe.com/support/contact/licensing.html
Next, locate the cache.db file from the Library/Application Support/Adobe/Adobe PCD/cache folder, and throw it in the trash.
Next, locate the Flex net Publisher folder in the /Library/Preferences folder and throw it in the trash.
Now, mount the dmg file downloaded from Adobe.
Go to Applications/Utilities and launch the Terminal application.
Enter the following:
cd /Volumes/LicenseRecovery\ 11.6.1/LicenseRecovery/
sudo python LicenseRecover.py
and hit Enter.
Enter password when prompted.
(There are instructions for multiple attempts, but this only took one try for me.)
At the ?, hit Enter.
This only took a few seconds and the process completed. Please note, the file warned of a processor error code but the file completed successfully anyway.
I then opened Acrobat Pro, and was presented with a registration dialog box to enter the serial number. I entered all information requested.
I then opened Photoshop, and was presented with the dialog box to enter the product serial number. In the course of this I also had to enter the serial from the upgraded product, which I just happened to have gotten out of storage "just in case". I entered all information requested and Photoshop opened.
I then opened Dreamweaver, and was presented with a dialog box to enter my Adobe ID, or to create a new account. I entered my current account information and Dreamweaver opened.
I then opened all other CS5 Design Premium apps and all opened successfully. I have since then updated all apps to current updates.
I should also mention that I tried to update Acrobat over the web automatically but had a problem that required me to restart to clear the screen of the Safari plug-in dialog box. Investigating the website, it appears that each update to Acrobat Pro 9 required the previous update before it, so I went and downloaded all of them and installed them one by one. It all works now as it should.
Hope that helps somebody, this whole thing drove me crazy and had me looking for Adobe alternatives!

PDF Gen need Acrobat pro extended

Hi all,
I think I once heard that Adobe Acrobat Pro was enough for PDF Generator. When I config LC ES2 I get warnings in configuration.
Does LC ES2 require Acrobat Pro Extended? Can it work without?
How does I most easily update it now LC ES2 is up and running?
Thanks guys
/Thomas Groenbaek
Jyske Bank, Denmark

"Add multimedia to PDFs" at Acrobat Pro's LiveDocs may help to clarify.
http://help.adobe.com/en_US/Acrobat/9.0/Professional/WS65B80E79-F165-44f0-BBCA-0F142A75869 6.html
Looks like the following general observations apply.
If the multmedia file(s) meet the identified requirements for Professional it is "in".
If the multimedia file(s) do not, then conversion is required - but conversion is only available in Pro Extended.
That you get a "need conversion" message, from Pro that would be indicative of an input that does not meet the specified requirements for direct use in Pro.
An alternative might be to try "Create Legacy ..."
Legacy multimedia will rely on the end-user having the appropriate player application installed.
fwiw - having an interest in multimedia & PDF you might find this helpful
Video and Audio file formats supported in Acrobat 9 and Adobe Reader 9
http://kb2.adobe.com/cps/405/kb405848.html
Be well...

Help Needed: Acrobat Pro XI - Reduced Sized PDF vs. Optimized PDF

Hopefully some of you folks can help me, as I cannot get in touch with Adobe customer service. I recently upgraded to Acrobat Pro XI. In my old version of Acrobat Pro, I used to be able to take a PDF file of large size (let's say 10 MB) and shrink it down considerably with relative ease (down to less than 1 MB). The file could then be easily emailed, shared, read, and most importantly wouldn't take up tons of hard drive space. With this new version of Acrobat Pro XI, that same 10 MB file barely reduces down to 7 or 8 MB. I have played with the various settings in both the File -> Save As Other -> Reduced Sized PDF and File -> Save As Other -> Optimized PDF. Regardless of what I try, I cannot achieve anywhere near the same compression results as what I used to be able to achieve with my old version of Pro. I can get the file size reduced, but the reduced file quality is trash.
Has anyone else encountered this problem as well? Do any of you have any suggestions on what to do to fix?? I primarily scan a document as a PDF file with my HP OfficeJet Pro, and then reduce the PDF file size after the scan. I could scan the document with lower DPI to begin with (currently scan 300 dpi typically grayscale), but then I don't have the scanned image quality that I need to reduce the file down so that it can be reprinted later at a good enough quality.

I had previously ran the audit, and 99% + of my bloat is in the image. All of the other possibilities for bloat do not even add up to 1%. For my purposes as a Financial Advisor, I print out blank applications & account forms, fill out the paperwork by hand, and then scan copies of the completed paperwork back into my computer for electronic filing. Some of these completed client documents can be 50 to 75 pages long ... so the PDF scanned at 300 dpi obviously starts out as a substantially sized document that can take up 25, 35, or 45 MB per scan. The crazy thing is that the old version of Acrobat Pro (I believe it was version 7 or 8) would take a 45 MB file and compress it down almost to 1/10th of the oiginal size. As a result, a 45 MB file would end up as a 4.5 MB file. This significant reduction was always accomplished using the one button selection "Reduce PDF" command ... had nothing to do with optimizing the PDF with the old version. Once I ended up with the 4.5 MB file, I could open that file at a later date and print out a page that I needed and you couldn't hardly tell if it was the original or a scanned copy. There was no loss of quality whatsoever!! The Reduce PDF size in Acrobat XI just doesn't work well ... will take that 45 MB file and reduce it down to 42 MB which defeats the whole purpose of the Reduce PDF command in the first place. If I play around with the inputs in the Optimze PDF, I can shrink the file size lower but lose way too much image quality. The only variable that has changed from my old scanning results vs. my new scanning results is the upgrade from Acrobat Pro 7 to Acrobat Pro XI ... everything else that I'm doing is the exact same. Same thing applies when I create a PDF portfolio from multiple PDF documents ... a 150 MB PDF Portfolio will barely reduce in file size.

Need Acrobat Pro 9 Volume License installer

I just finished a very frustrating chat session with the Adobe support people who notified me that they could not help me in any way when it came to aquiring the Acrobat Pro 9 installer from the Volume Licensing Center. I have a valid serial and need the installer. How does one go about getting this to happen?
Thanks.

Thanks again Jeff. Here's the thing:
When I contact an agent they tell me they can't help me because they don't have access to the software and tell me to try the forums. Now, the forum is telling me to try an agent. You can see how this isn't going to solve the issue.
Is this solution possible? I'm happy to have my key verified.
http://forums.adobe.com/message/4768047

Help-"Suite Product Activation Needed"-Acrobat Pro CS5

Hello.
I searched the forums but no one seems to have this problem (or I missed it).
See enclosed JPEG. It says,
"Suite Product Activation Needed
Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop)."
Yes, I entered in the CS5 serial number and activated the suite through Photoshop. Yes, I entered in the separate serial number for Acrobat. It was accepted but then gives me the activation error. Yes, I tried deactivating CS5, rebooted, reactivated CS5, relaunched Photoshop CS5, relaunched Acrobat, and... same error.
Anyone have a solution? (other than trying to uninstall and reinstall the Suite which I really don't want to do)
Rudy

I was having the same problem, having just migrated CS5 Design Standard to OS X 10.7, Acrobat 9 stopped working and gave the error 'Suite Product Activation Needed' which did not work...
a (very helpful) discussion on livechat with Adobe suggested:
1. changing the name of cache.db in Library/Application Support/Adobe/Adobe PCD to cache.old, then trying to start Acrobat
if that did not work, try
2. deleting the FlexNet Publisher folder in Library/Application Support, which when you try to start Acrobat should now allow you to re-enter the serial number
worked for me, anyway...

Need acrobat pro 9 for mac and Lightroom 4 for mac - standalone versions

I lost my hard drive and I am trying to reinstall programs. I have the serial numbers but I cannot find the program download links for these two products

If you registered the software, you should be able to sign in to your account on the Adobe website and get the download links.
Failing that, try:
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 4.4.1
Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools
For the ProDesignTools link, ensure that you follow the Very Important Instructions on that page first BEFORE you click the download links.

Is Acrobat Pro required in order to be able to REMOVE fonts?

I need to remove fonts from files I am receiving from clients overseas in order to be able to upload the files to U.S. Patent Office for filing. (The PTO job options file embeds referenced-but-non-embedded fonts, but certain Japanese fonts that are referenced in the source file won't embed, and that is preventing the upload.) I have Acrobat 9, Standard. I was looking at tutorials on-line for guidance as to how to strip such fonts, but don't seem to find the various menu items that are referenced in the tutorials. Do I need Acrobat PRO to do such editing?
Thanks

If possible the task would require use of a Preflight. Preflights are only available with Acrobat Pro.
A quick look through the available Fixups Preflight choices does not show a "remove fonts".
A note re: embedding fonts.
Acrobat Pro (starting with Acrobat Pro 9.x) provides a Fixup to "Embed Fonts" and a "Embed fonts (even if text is invisible)".
As with any routine processes an existing PDF to embed fonts the following applies (text is that present with the "Embed fonts" Fixup):
"If a PDF uses fonts which are not embedded into the PDF file they are embedded as subsets using this fixup.
It is required that the respective fonts are available to the OS, either in the system folder or activated via a font manager.
Some fonts may have a flag that their license does not allow embedding. In this case the fonts are not embedded into the PDF."
If you had Acrobat Pro and the Japanese fonts installed on your local machine you could embed them (provided the font license permits this).
Alternatively, you client could use process the content into PDF such that the PDF had all fonts embedded and then sent that PDF to you.
Or, the client uses the Acrobat Pro Preflight Fixup to embed the Japanese fonts in issue (this presumes the fonts are installed and available on their local machine).
Be well...

Permanently change Acrobat Pro 9 to only save as Acrobat 5

(Acrobat Pro 9.0, Windows XP, etc.)
I add to and edit the client's .PDFs with my own material. At present, his internal software only works with .PDFs that are fully compatible and saved with Acrobat 5.
I am aware of the ways in Acrobat 9 Pro to save .PDFs for Acrobat 5 (reduce .PDF size with compatibility for Acrobat 5, etc).
Question: Is there a way to permanently modify Acrobat Pro 9.0, so that it always saves (just with the saving button) in the Acrobat 5 format without having to change any options, etc?
Thanx for your help.

Thanks for the info and help, Bill. Was afraid of that.
Who needs Acrobat Pro just to create a .PDF from a Word or other file? I use it to edit and save within the .PDF file many times a day. That's why it's annoying to go through several steps that should be able to be taken care of in just one.
Maybe somebody has another idea?
If not, Adobe might want to think about a fix for Acrobat 9.0.1, since a lot of us free lancerss (for a company which is a leader in its field) will be sticking with Acrobat 6.0.6 till doomsday.
Suggestion to Adobe Co.: Don't always reset the compatibility feature in the "Save As" option after a save, or after the option has been set give it the possibility to be a standard (like with the comments).

Cannot install Acrobat Pro from Cs4Web Premium. Mac osx lion

I have had a problem for a while that although the updater keeps announcing an update and allows its download it will not update saying that Acrobat Pro needs re installing.
I have tried to reinstall several times but each time the install hangs on "Preparing to install".
Today I bit the bullet and uninstalled Acrobat Pro to try and resolve the problem and I still, after numerous attempts, get the installation hanging up at "Preparing to install".
I have repaired disk permissions and no change.
The disk image I am using, fully paid CS4 Web Premium, was downloaded today.
I need Acrobat Pro to function on a daily basis and any help would be hugely appreciated.
Thank you for your time
Will

I am having the same problem as Willwinch, and it is increasingly upsetting me. My Acrobat Pro 9 was running perfectly fine until a HD failure. I installed and restored my files from a time machine backup and right away received a "Suite Product Activation Needed" error message. After chatting with Adobe customer support, I was advised to ininstall and reinstall Acrobat Pro. Fine, did that only to get an error that said "Licensing for this product has stopped working.". More customer support chatting indicated that the activation process for Acrobat Pro 9 is not supported with Lion. That is worth repeating, the ACTIVATION process is not supported. They said nothing about the actual software as much as I tried to get the "support" to clarify.
To make things more frustrating, my only option to get Acrobat Pro would be to upgrade to version X... Which I do not care to do. I paid $2600 for the Master Collection 16 months ago and I was hoping I could have functioning software a little longer than that. To make things EVEN MORE frustrating, because I bought the suite, I can only upgrade to the CS6 suite. Not only do I not care for Acrobat Pro X, I don't care for the entire suite at the moment. I am comfortable with CS5.
There has got to be some license file I can access and copy over or some other method of activation that will allow me to use my legitimte paid-for software that obviously works. I teach at a university and for years I have been a strong advocate of not pirating software to my students for a bunch of reasons. One of those reasons was "You will be glad you did when you need support". It is sad that is not true. I am not about to start pirating Adobe software, but I sure am going to be less likely to advocate against it from now on.
EDIT: This gets awesomer. I finally called a sales rep and he said I could upgrade to just Acrobat Pro X rather than having to upgrade the entire suite... which is sort of a consolation prize since I was hoping to get Acrobat Pro 9 working as it was. However, there was a little emailing and account snafu which resulted in Adobe charging my card twice AND me getting locked out of my Adobe account. Now I get to wait 5 to seven days for $199 of the $398 I was charged today to be refunded. It is amazing how easy money flows into Adobe and how difficult "service" and "product" are to get out. The sales rep was at least friendly and not condesending as the tech help was earlier.
Message was edited by: plazmyd22

Need Acrobat 8 Pro response code

Similar Messages

Maybe you are looking for