Need Adobe Elements 11 Support from Adobe

A few weeks back I spent 6 hours on line with your support staff trying to convert my 42GB Elements 9.0 catalog to Elements 11.  Had we been able to also talk on the phone we would have spent a lot less time.  Anyway, I now have 42GB’s worth of temporary picture files all over my computer.   I only want one place that my calendar points to, and that is on my C drive at: C:\Photos\01-16-10 and nowhere else.  Pictures I loaded in the last few weeks are there,  but linked photos before the conversion are at: C:\ProgramData\Adobe\Elements Organizer\Catalogs\pSE11.  I want all my photos to be in my Elements 11 catalog to point to my C drive location above.  Also, each time I launch 11 it spends 25 minutes  updating with no changes since my last update.  Is this going to be a normal activity?  I also see a temporary catalog backup that I don’t  need, I back up on an external drive.

Anyone from ADOBE out there?

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