Need advice about slow connection speed

Over the past few months my DSL speed had gradually slowed down. I have the 3/768 package. Pages now load slower than dial-up or they just won't load. Verizon tested the line and said everything was ok on their end. I have tried the connection on 2 different computers, both with the same results. My modem is the westell dual connect (wirespeed). It is connected to a 2 for 1 adapter, but no router. There are filters on the phones in my house too. I have had verizon dsl for years and never had a problem until about May when it started to slow down out of nowhere. I tried to get speed test results to post on here but the pages won't load, they time out or hang. I did run a test for verizon when i chatted with them. the result was Download Size: [500] KBytes Downloaded in [168.792] seconds. I don't know if that helps anyone. Can anyone give me any ideas on what i can do to fix the problem or find out what it is?
Thanks

#1 Get this tool
http://www.dslreports.com/faq/7553
All DSLR (dslreports.com) FAQs » Verizon Online DSL FAQ » 5. Connection » What is the Westell Modem Browser and how can I interpret it's results?
#2 Post the modem status from it.
Once installed, don't forget to use ** CTRL-ALT-F7 ** to reveal several "hidden" tabs, the signal levels and error counters, so forth.
^^
#3 What software firewall is on your computer?
#4 What anti-virus scanner is on your computer?
Message Edited by dslr595148 on 07-17-2009 03:11 PM
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Similar Messages

HT5731 I forgot about slow download speed's negative effects... hence (I think) the videos I downloaded stop in the middle. I have a better download speed if I connect directly to LAN. Is there anyway for me to fix the videos previously purchased?

I forgot about slow download speed's negative effects... hence (I think) the videos I downloaded stop in the middle. I can get a better download speed if I connect directly to LAN. Is there anyway for me to fix the videos previously purchased or re download them without having to re purchase them? I'm attempting to play the video's directly from iTune "purchased" folder on my Win7 Home Premium PC.

Never mind.. I found instructions on how to re download purchased items. I only need help downloading 2 more items. I love the attention I've recieeved (I guess silly questions go unoticed... sigh)

Slow Connection speed at all times, with regular d...

I would really appreciate any advice you have to offer! (P.s Connection time is so low because I recently connected the router to the test socket to see if there was a problem with my internal wiring)
I've been experiencing a slow connection speed (even though the router is connected to the master socket) much slower than with my previous provider and a very intermittent service. The broadband connection seems to drop out every time the landline is in use and when using the landline you can hear a lot of static/crackling in the background.
Connection Information
Line state:
Connected
Connection time:
0 days, 01:32:51
Downstream:
1.12 Mbps
Upstream:
444.9 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
5.4 dB / 8.6 dB
Line attenuation (Down/Up):
29.6 dB / 14.8 dB
Output power (Down/Up):
19.4 dBm / 9.9 dBm
FEC Events (Down/Up):
1412 / 0
CRC Events (Down/Up):
0 / 32
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 131
Error Seconds (Local/Remote):
12 / 15
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
937 Kbps
0 Kbps
1000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 937 Kbps
For your connection, the acceptable range of speeds is 400-1000 Kbps.
Additional Information:
Your DSL Connection Rate :1146 Kbps(DOWN-STREAM), 444 Kbps(UP-STREAM)
IP Profile for your line is - 1010 Kbps
I would really appreciate any help and advice! (P.s the connection time is so low because I tried to connect the router to the test socket to check if the fault was with the wiring. The router is normally on 24/7 and these problems still occur)
Solved!
Go to Solution.

Hi and welcome to the forum.
Have you tried another known working telephone into that test socket without an ADSL fiter.
If you have done all that you will need to report to your comms provider, if its BT Retail you will need to call them on 0800 800 151 or 0330 123 4151 from a mobile phone.
They will mention about charges but as long as you have done as suggested and you have not damaged any of the incoming wiring there "should" be no charge. when you phone do NOT mention broadband once any noise on your line is solved then your broadband will improve
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

WRT160N SLOW CONNECTION SPEED

I have slow connect speed when using the WRT160N. I have tried every thing, done dianogstics on connection, router, modem, thru three diffeant software, norton, windows, system machinics. when ising the router some days the speed is amost like using dial up
I use XP, on both a laptop desk top, up to date drivers, both cna use wifi or direct connection by cat 5e, 3 m of ram, a wimax internet server,,,,, (company called Bridge Maxx)
But when I stop using the router and connect directly to the modem no problem works fine,,,,, not sure what to do........ just need my wifi back,,,,so i cna work,

Whats the Version number of your Router, If you have having version2 router, then there is an knows issue with Version2 Router. Downgrading to Build 8 is generally accepted to correct these issues, however Linksys have indicated to several people they do not have the build 8 firmware to give to end users.
This is ONLY for WRT160N V2 routers. This firmware will not work on WRT160N V1.
You can find it at http://audipages.com/router/
Follow the dowload and firmware downgrade instructions on that page.
Once you upgrade the firmware of your router, you need to Reset your Router and Re-Configure all the settings on it back again. Once you do the settings on your router i think this should solve your problem.

Help : very slow connection speed with AEBS and iMac

I connect to the internet using my newly purchased AEBS. I have a MacBook and an 24" iMac ( purchased in Nov 2007). My iMac showed very slow connecting speed of <1 MB/s download; with my MacBook placed just 1 foot from my iMac, the MacBook showed an amazing download speed of 20MB/s. If i connect the iMac to the AEBS using ethernet cable, it can get a very high speed.
So, where is the problem??
I am new to wireless, please help. I use iMac more than my MacBook at home.
Actually, i did not touch the any of the advance setting of the AEBS.

You know, I am experiencing the same problem. My wife's PC and iPhone are blazing fast, but my MacBook is accessing the internet at about dial-up speeds. Very frustrating and I haven't yet found the culprit.
Anyone???

Slow connection speed imac but not macbook

Slow connection speed on my imac 2.4ghz intel core 2 duo running 10.6.8, I get download of 15mbs and upload of 9mbs but on my macbook pro 2.8ghz intel core i7 on the same desk I am getting 33mbs and 10mbs!
Can anyone help me out on this, thanks in advance.

The two key numbers here are: 1) Transmit Rate: 59 which is the current maximum bandwidth of the wireless connection in Mbps, and 2) The MCS Index: 6 which indicates that the iMac's connection to the BT Home Hub wireless is only using a single spatial steam. Forget the techo mumbo jumbo, your iMac is much more capable than that.
You should expect a Transmit rate closer to 130 Mbps on the 2.4 GHz radio. At least this explains the poorer performance of the iMac. I would venture to say that if you temporarily connected the iMac to the BT using an Ethernet connection the iMac would equal or exceed the MacBook Pro's bandwidth performance.
Has this always been an issue or something that has just recently started happening?

Im getting slower Connection speeds

Im getting slower connection speeds then what i ordered i got the 15mps and i only get 10 ?

It looks like you're right at the edge of the 10Mbps service limit for your copper line, as your margins are low and the line speed is incorrect.
Do you have access to a NID? If so, can you plug your modem into your NID's test jack and pull up the new statistics it shows? The NID can often times be found outside on the side/rear of your home, near your electrical panel/meter or on a pole near the street (uncommon for the last one).
========
The first to bring me 1Gbps Fiber for $30/m wins!

Advice needed about slow broadband speed

Hi there,
I was wondering if you could help me. I live in the countryside and wouldn't you guess it, I get slow internet speeds. Obviously I don't expect superfast broadband but I just want to see if there is any other reason to my slow speeds other then my distance from the exchange (which I believe is 4.3Km, a long distance I know).
I am posting my router statistics (BT HomeHub 3) and the BT Wholesale Performance test report. Essentially I am curious whether old wiring or noise on the line is playing an issue. I'm certainly no expert but my home is quite old and I'm not sure when the wiring was installed so I'd really appreciate any advice. I've also just emailed BT Customer support about resetting the IP Profile as it has been extremely slow ever since the outages due to last weeks weather playing havoc. Any advice appreciated.
Thanks very much.
Nick
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 4 days, 11:07:43
Downstream: 2.125 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Fast
Noise margin (Down/Up): 5.8 dB / 12.0 dB
Line attenuation (Down/Up): 63.5 dB / 31.5 dB
Output power (Down/Up): 17.2 dBm / 12.3 dBm
FEC Events (Down/Up): 0 / 91
CRC Events (Down/Up): 6871 / 77
BT Wholesale Broadband Performance Test:
Download Speed (Mbps): 1.25
Upload Speed (Mbps): 0.31
Ping Latency(ms): 43.88

Thank you for such a fast reply.
There is the further diagnostic test below. The strange thing is I was getting around 3-3.5mbps downstream a week ago but with the frequent disconnections due to the weather I have a bad feeling the exchange has downgraded my line.
1. Best Effort Test:
Download Speed : 1.5 Mbps
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.

Need advice about a WiFi set-up

Dear Gang,
I want to have a pure 802.11n network using the 5 ghz spectrum and the wide array setting. However, I have one desktop computer that is 802.11g. I'd like to run a 25 ft. Cat 5 cable to one of the LAN ports on the TimeCapsule and then shut-off the WiFi on this computer. However, strangely enough, I've always had all my computers (even desktops) networked via WiFi so I don't know how well using the LAN works.
What are the thoughts of the group?
I know that ethernet should give me greater speeds to the TC's hard drive and should solve my problem with bringing a non-802.11n machine in to a "pure" network, but I don't want to do so if the set-up is arduous or if doing so makes me lose a lot of features that I get in an all WiFi network.
TIA,
Mark

dwb,
I'll definitely take your advice about the ethernet cables - thank you.
Your info is reassuring as it means that my dual G5 will get a little more life out of it by connecting it in to my "pure" system via ethernet.
Two other quick questions:
-should I connect my new iMac via ethernet to the router, too, even though it's capable of going on my system in 802.11n 5ghz?
-also, as an aside, I'm trying to figure out if my new 802.11n network will equal my current 802.11g network in terms of distance as I have an Apple TV that's a few rooms over. That Apple TV gets about 4 bars of signal from my current network. Do you think that 802.11n at 5 ghz will have an equivocal range?
Mark

Progressively Slower Connection Speed

Hi,
I'm having some difficulties with my BT Broadband speed. The connection is getting progressively slower. Each time the router recycles I get a lower connection speed.
According to the BT Wholesale checker I should be able to get 6.5-8Mbps but I've never seen > 3Mbps and am currently <2Mbps.
ADSL Max
Up to 7.5
6.5 to 8
Available
Fixed Rate
2
Available
I tried resetting the router tonight and got the following in my event log entries:
23:35:07, 15 Jul.
( 58.190000) ETHoA is up - VPI: 0, VCI:35
23:35:07, 15 Jul.
( 58.190000) DSL is up
23:35:06, 15 Jul.
( 56.710000) DSL noise margin: 9.00 dB upstream, 9.00 dB downstream
23:35:05, 15 Jul.
( 56.640000) DSL line rate: 448 Kbps upstream, 1984 Kbps downstream
23:34:43, 15 Jul.
( 34.020000) WAN Auto-sensing running.
The helpdesk details are:
1. Product name:
BT Home Hub
2. Serial number:
+068340+NQ33251108
3. Firmware version:
Software version 4.7.5.1.83.8.130.1.17 (Type A) Last updated 03/05/14
4. Board version:
BT Hub 4A
5. ADSL uptime:
0 days, 00:11:03
6. Bandwidth:
448 / 1984
7. Data sent/received:
2.0 MB / 8.0 MB
8. Broadband username:
[email protected]
9. BT FON:
Yes
10. 2.4 GHz Wireless network/SSID:
BTHub4-7QH7
11. 2.4 GHz Wireless connections:
Enabled (802.11 b/g) 20 MHz, WPS enabled
12. 2.4 GHz Wireless security:
WPA and WPA2
13. 2.4 GHz Wireless channel:
Automatic / 1
14. 5 GHz Wireless network/SSID:
BTHub4-7QH7
15. 5 GHz Wireless connections:
Disabled
16. 5 GHz Wireless security:
WPA2
17. 5 GHz Wireless channel:
Automatic / 0
18. Firewall:
Default
19. MAC Address:
cc:33:bb:d0:29:00
20. VPI/VCI:
0 / 38
21. Modulation:
G.992.1 Annex A
22. Latency type:
Interleaved
23. Software variant:
24. Boot loader:
I have a shielded cable connecting the router to the line-box and the line-box has an ADSL filter faceplate which ought to mean I don't need filters anywhere in the house. This was fitted by a BT engineer.
I would be grateful if anybody could make a recommendation as I've tried everything I can think of.
Thanks in advance,
Simon Burrows
Solved!
Go to Solution.

Hi,
I've left the router up for several days now with no decrease in connection speed:
5. ADSL uptime:
7 days, 00:01:00
6. Bandwidth:
448 / 1984
I've tried the quiet-line test with a corded phone and get a constant buzz.
The next thing I've tried is to disconnect the ADSL filter faceplate from the line-box and have plugged a different ADSL filter directly into the line-box. The quiet-line test still yields a buzz, albeit slightly quieter.
Now that I've reset the router (turned it off whilst swapping cables around), I now have the following (with a different ADSL filter):
00:00:08, 23 Jul.
( 65.750000) DSL noise margin: 10.00 dB upstream, 9.00 dB downstream
00:00:08, 23 Jul.
( 65.680000) DSL line rate: 448 Kbps upstream, 1952 Kbps downstream
5. ADSL uptime:
0 days, 00:02:53
6. Bandwidth:
448 / 1952

WRT54G3G-ST very slow connection speeds

Hi,
I recently purchased a wrt54g3g-st router for mobile broadband and I have had some problems with the connection speeds. I have called linksys support but they were no help. I am using a PC-5740 broadband card which works perfectly fine in laptops by itself. When I am connected through the router its shows that I have 54.0 Mps speed but the pages load about as slow as dial-up speeds
Thanks for any help you can give me on this problem

if loading the pages is the only problem then try adjusting the mtu settings on the router ui to 1392 ....

Super Slow Connection speed

Hi all, with any luck someone here will be able to offer some wisdom!
Until recently my broadband has been faultless (well not bad anyway), in the last week or so it seems to have nosedived in terms of performance, and I am struggling to work out why. I have been through India, and I have my modem plugged into the test port of the master socket, here is wat things look like in the Hub Manager:
Line state
Connected
Connection time
0 days, 0:53:56
Downstream
8,126 Kbps
Upstream
440 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
20.3 dB / 32.9 dB
Line attenuation (Down/Up)
10.0 dB / 4.2 dB
Output power (Down/Up)
0.0 dBm / 12.0 dBm
Loss of Framing (Local)
34
Loss of Signal (Local)
3
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 4294967264
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
3
The three errors are me pulling the cable out to rest the conenction. The massive FEC / CRC errors are a bug I think. Does anyone know about Loss of Framing and what 0dBm output power are?
I ran the BT speedtest and got some truly terrible results, which said that my profile was 7000kbps, good, and my download was 146kbps, bad.
Anyone know what might be causing my super slow connection? I disconnected all computers barring my laptop in case somethign was secretly thrashing the service, but it didnt help.
Thanks in advance,
Mark.

I have similar problems. My connection was fine until about a week ago, when I started getting noise on my phone.
This has now been fixed, but since then, my Broadband connection speed has dropped from around 2M to 135k. I had an engineer out this morning to check what had been fixed during the first engineer visit (to fix the phone) and once he'd finished, he tested in to the socket to find that he could get 7M speeds. However, since he's been gone, I've plugged my setup back in and still get speeds of 135k.
I've tried removing phone connection so only router plugged in, I've changed filter to see if that was the issue - only things I've not yet tried because they are more hassle first off is trying another ADSL cable and/or a new router
My Hub manager shows the following, but not sure if this helpful to anyone, or if anyone can point me in the right direction of other things to try, I'd be greatly appreciative.
Thanks
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:56:42
Downstream
8,128 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
15.7 dB / 22.0 dB
Line attenuation (Down/Up)
15.0 dB / 8.5 dB
Output power (Down/Up)
19.8 dBm / 12.3 dBm
Loss of Framing (Local)
34
Loss of Signal (Local)
3
Loss of Power (Local)
0
FEC Errors (Down/Up)
13 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
3

Mavericks install incomplete. No Apple installers on HD. Will I be able to upgrade to Yosemite and will it fix all that didn't install with Mavericks upgrade? Very slow connection speeds 30 hrs to download Mavericks. Tried re-install; no help/

Ever since upgrade to Mavericks I have been having problems which are too numerous to mention. I finally found a program from a UCBerkley professor called Pacifier which indicated 4000+ of 400,000+ files and folders did not install. I was unable to go further to try to fix everything because Pacifier can't find ANY Apple installers on my HD. It recommended I download the Mavericks installer without reinstalling to continue; however, after having done so (very slow connection; takes 30 hours to download) and although the installer appears in apps while downloading it disappears and NO Apple installer packages can be found on my hard drive. I tried to download Yosemite once and it indicated my system wasn't eligible for the upgrade. Its' download time was similar to Mavericks; 28+ hours.
I am using a Macbook Pro mid-2012 version OS X 10.9.5 (13F34); Processor 2.5 GHz Intel Core i5; Memory 4 GB 1600 MHz DDR3; Graphics Intel HD Graphics 4000 1024 MB.
Regardless of how many files and apps I remove my memory is being eaten up to the point I can hardly do anything at all. There are no civil words for how frustrated I am. Someone please help me.
Thanks,
JJ

Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

Need advice about zip rar files

Here's wishing you all a very happy New Year!! Mr Greenhorn is back again! I have a question about zip and rar files. As some of you may remember, this is my first Mac, so I'm used to using the zip/rar programme on my old Windows O/S. Now I receive zip/rar files and can't open them. What is anyone's advice about downloading the zip/rar programme onto my Mac? Any particular pro's and con's? Any particular site to download from? Now my Mac has a compression programme included which converts files to zip files, but is that compatible to the actual zip/rar programme? And finally, where is the advantage to compressing files? Is it only for uploading or is there some benefit to having files 'compressed' on your actual laptop?

Hi There
Mac OS X has a built in Archive Utility which doesn't support .rar files. To uncompress rar files you will need a utility like RAR Expander or Stuffit Expander both are free. I suggest doing a search on MacUpdate (http://www.macupdate.com) or VersionTracker (http://www.versiontracker.com) to find a programme that you like.
I personally don't see any advantage with keeping compressed files on your laptop (unless the archives being used often for emailing, uploading to websites etc). Compressing files does save disk space but if you get to the point where you need to compress your files to gain disk space then I suggest buying an external HD or a bigger internal HD.
Hope this helps
J.C

Need advice about coalesce and deallocate unused space

Hi experts;
Here looking for an advice about coalesce and deallocate unused space.
I got this tablespace with 87% full, one of the table in that tablespace has 1,150,325 records. I'm going to delete 500,000 records from that table, but to release the space used by those records I understand that I need to execute other procedure. I was reading about coalesce tablespace and deallocate unused space.
I found that apparently, both process can help me to free space. If you want to share with me your comments, about advantages or disadvantages about them, in order I can take the best solution?
Thanks for your comments.
Al

Hi
after deleted rows, the high water mark is still the same and so the size of the table. you need to bring down the water mark
here is what you need to do to bring down the high water mark. We do this monthly for performance purpose.
This is an EBS R12 system but the procedures are the same for EBS database or non EBS database.
After you purge or delete data in a table
1) alter table APPLSYS.WF_ITEM_ATTRIBUTE_VALUES move; <-- this operation will invalidate all indexes attache to the table
2)select owner, index_name, status from dba_indexes -- list all invalid object for user APPLSYS
where table_owner = upper('APPLSYS')
and
status NOT IN ('VALID','N/A');
3)spool idxrebuild.sql --generate script to rebuild indexes.
select 'alter index ' ||owner||'.'||index_name ||' rebuild online;' from dba_indexes
where table_owner = upper('APPLSYS')
and
status <> 'VALID';
4) run idxrebuild.sql -- to rebuild indexes. -- at this point if you check spaces on the table, it is still the same, you need to run #5
5)exec fnd_stats.gather_schema_stats ('APPLSYS'); --fnd_stat is for EBS system you can replace with the database equivalent command.
use this statement to count the block before and after the operation to see the different.
select DISTINCT(SEGMENT_NAME), count(blocks) "Total Block" from dba_extents
where
owner IN ('APPLSYS')
AND segment_name = 'WF_ITEM_ATTRIBUTE_VALUES'
Hope this help.

Need advice about slow connection speed

Similar Messages

Maybe you are looking for