Need advice/help with Derogatory reporting from Wells Fargo Bank (Wells Fargo is the DEVIL)

Hello Everyone! I am new to the forum & at the ripe (old) age of 36 have finally decided to take control of my credit and financial future. Thank you in advance to those of you who contribute on here. It’s a great site.. I wish I had found it earlier in life. In any event, I am trying to increase credit scores and have two *recent* derogatoriness reported by Wells Fargo Bank for past due STUDENT LOANS. The story goes like this … my monthly payment amount due suddenly changed from $150.00 (even) per month to $150.80. Because I obtain online only statements and was busy with life (taking care of mom with dementia etc) I didn’t realize the change and logged in for a few months and only paid $150.00. Wells Fargo subsequently reported me as “30 days past due" for the months of June & July 2014 for the $1.60 balance. Really Wells Fargo???? When I realized the derogatory reporting, I of course called Wells Fargo and protested. I then followed up with a “good faith request to remove letter” or whatever it's called. I sent it to: ATTENTION: Credit Bureau Dispute Resolution Department (CBDRU)301 East 58th Street NorthSioux Falls, SD 57117-5185 However, Wells Fargo responded with “the reporting is accurate and will remain as reported.” ***HOLES! All over $1.60??!? Before the incident I was frequently late (not a very good customer) but since Jan 2015 I have paid like clockwork and ON TIME every month. So, I am planning another course of action. I am wondering if anyone knows someone at Wells Fargo that I can address another letter to or call. I refuse to believe some human with a heart will let this stand. Any (backdoor info) or suggestions are GREATLY appreciated. Oh. It may be important to note that I was also 30 days past due back in Oct 2010. This was "valid" and I never contested that. Blessings to everyone!

LeeRivers wrote:
The story goes like this … my monthly payment amount due suddenly changed from $150.00 (even) per month to $150.80. Because I obtain online only statements and was busy with life (taking care of mom with dementia etc) I didn’t realize the change and logged in for a few months and only paid $150.00. Wells Fargo subsequently reported me as “30 days past due" for the months of June & July 2014 for the $1.60 balance. Really Wells Fargo????It is unfortunate but it is accurate and they're under no obligation to remove. All you can do is to try to escalate but that may not even lead to a removal. LeeRivers wrote:
Before the incident I was frequently late (not a very good customer) but since Jan 2015 I have paid like clockwork and ON TIME every month.That's not going to help your case. A few months on being on time is a plus but it's not going to overcome a track record of requently being late. Derogs tend to have a major impact in general but a creditor is probably less likely to consider goodwill in a case like this versus a customer that has always paid on time and just happened to misread the amount due a couple of times. Good luck with it.

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