Need advice on cracked screen

hi,
UPS broke the screen on my 17" G5 when I sent it home from school. I plan to file an insurance claim and want to have an idea of what a repair will cost.
I realize I'll probably need to go to the Mac store in town for any official quote or repair/replacement, but I can't do that for a few days and would appreciate any info.
There are several distinct cracks in the screen. Most of it is black, but a portion of it still displays properly.
Thanks or any help you can offer!
g5 17"   Mac OS X (10.4.6)  
g5 17"   Mac OS X (10.4.6)  

Hello,
Sorry to hear about the cracked screen.
First, you should be aware that any delay in filing an insurance claim will provide them with potential to get out of it.
You should have contacted them immediately when you opened the box and found it broken.
When you contact them, be sure to write down times, dates, and who you spoke with for each conversation. Likewise, record exactly what they told you on paper (take notes while talking).
As for the value of the screen, I think you will likely be surprised $672.35.
http://www.applepalace.com/scripts/prodView.asp?idproduct=1457
Now, I've never dealt with this company, so I cannot speak for them.
But, that gives you one starting price.
Now, keep in mind a few points:
1) You will want Apple to replace this part since you will want your warranty in-tact. And, since UPS should be covering the repair cost, you obviously want the best chance for success.
2) Apple's prices for parts is generally much higher than the 3rd-party. So, I would count on at least $700 to $800. But, you should call the Apple service center for a better price estimate.
3) There are 3 different versions of the iMac G5 17-inch computer. So, you will need to make sure you get the right screen for your specific computer.
4) Make sure you find out from UPS whether you need to get it fixed before filing the claim, or if you need to provide them with an estimate before they initiate the repair process.
I hope this helps. Good luck to you in your repair process. I hope UPS doesn't give you too much trouble.

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