Need advice on leopard installation problems!

Over the summer I stopped in at the Apple store and was told that my Imac (which has the Jaguar operating system) would have no problems installing the Leopard OS. Well i finally bought Leopard and tried installing it last night and my computer is wrecked! I don't even know if I have an operating system anymore. grrrr.
After almost 3 hours of waiting (my screen said "preparing for installation" the whole time...my computer froze up me. Finally a message popped up and said that the leopard OS "cannot be installed on this computer". It gave me the option of exiting installation. Once i selected the exit option, NOTHING happened. My computer did nothing. The icon kept swirling around and around and around. I tried force quitting and that did nothing.
So now ive got this leopard disc stuck in my computer's disc drive and i have no way to get it out. it was such a waste of money for this. I feel completely misinformed by the Apple employee.
Does anyone know what is going on with this? How can I get the disk out?
-Carly

MissMerryMac wrote:
Over the summer I stopped in at the Apple store and was told that my Imac (which has the Jaguar operating system) would have no problems installing the Leopard OS. Well i finally bought Leopard and tried installing it last night and my computer is wrecked! I don't even know if I have an operating system anymore. grrrr.
After almost 3 hours of waiting (my screen said "preparing for installation" the whole time...my computer froze up me. Finally a message popped up and said that the leopard OS "cannot be installed on this computer". It gave me the option of exiting installation. Once i selected the exit option, NOTHING happened. My computer did nothing. The icon kept swirling around and around and around. I tried force quitting and that did nothing.
So now ive got this leopard disc stuck in my computer's disc drive and i have no way to get it out. it was such a waste of money for this. I feel completely misinformed by the Apple employee.
Does anyone know what is going on with this? How can I get the disk out?
-Carly
Welcome to the Apple forums.
Sadly I wish you had posted here before installing Leopard, but we do not dwell in the past here.
You did not say which of the three types of install you did: Default (merge), Archive or Erase and install.
You most likely still have your original OS intact and I assume you did not create a backup of the system before installing. Nothing is perfect and having a copy of your system before changing it is normal, even if you are simply upgrading your original OS. In today's world, a backup is a necessity, not an option.
Can you perform a Safe boot? Hold down the shift key after the boot bell.
Can you boot into the original CD by holding down the "C" key whilst booting?
I do not think you have lost anything, but we must be careful in proceeding forward.
If you can create a copy of your existing HD, that would be great for a start.
Try the Safe boot and post back. We are here to help. This is a user-to-user forum and we take everything seriously and do our best to fix things up.
I do like your user name
Message was edited by: nerowolfe

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<Edited By Host>

Ralph,
glad to hear that guys near you - nice people and you have the kind-neighbors relations,
i think it is more then usual for "russians" (not important - Ukrain etc..) ...
I am sure that "System-s" - are one way, people - parallel way evertimes -
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[img]http://i172.photobucket.com/albums/w35/sjon_1/P1040780.jpg[/img]
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