Need BAPI/RFC for Updating Category field of CRM_DNO_MONITOR from SAP R/3.
Hi SAP GURUS!!
I need to have a new field category in "Create support message" of the HELP menu in SAP server. This field values needs tobe updated with that of Category in Solution Manager ( CRM_DNO_MONITOR) .We have found a BADI (SBCOS001 ) where we designed the screen for having the new field. FOr updating the value of this field to sol man, is there any bapi or rfc ..
Thanks in Advance,
gopa.
Hi
Please check the following points.
1. Please check the settings that you maintained in the table CRMSUBTAB in ECC. You need to have an entry as follows:
User: CRM
Object: VENDOR_MAIN
U/D : DOWNLOAD
Object Class: VEND ( & not BUPA for this entry)
Function Module: PI_BP_VENDOR_MAIN_EXTRACT
The other entry (for upload) has similar but different values. (Refer to the OSS note 883162.)
2. Check if you have applied any filter settings in CRM for the adapter object VENDOR_MAIN.
Regards,
Srini.
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