Need connection help.

When I connect my iPad or iPod to my PC, iTunes used to open up with a menu on the left - one of the headings was "devices" and my iPad/iPod would show up as connected. I could then transfer music to my device. Now when iTunes opens, that menu is not there and I don't know how to get it. Andy suggestions? If my PC won't recognize the iPad or iPod, I can't transfer music to them. Thanks for any help!

You have posted this in the iTunes for Mac area, as you have a Windows machine you may not get the support you need here.
Try posting in the correct area, here:
http://discussions.apple.com/forum.jspa?forumID=797

Similar Messages

Remote App on iPad connects but drops after about 20 mins. Need to turn off wait about 1 minute then turn on wifi on iMac before it can reconnect. Need some help please.

Remote App on iPad connects but drops after about 20 mins. Need to turn off wait about 1 minute, then turn on wifi on iMac before it can reconnect. Need some help please.
Already gone through troubleshooting guide a zillion times. Thanks.

This worked for me... A little time consuming but once you get rolling it goes GREAT... Thanks....
I got my artwork and saved it to my Desktop
Opened up Microsoft Paint and clicked on "File" and "Open" and found it to get it on the screen to resize it
Clicked "resize" and a box for changing it opened up
Checked the box "Pixels" and "Unchecked maintain aspect ratio"
Set Horizontal for 640 and Vertical for 480
Clicked on "OK" and went back to "File" and did a "Save As" and chose JPEG Picture
It came up "File Already Existed" and clicked "OK" (really did not care about the original artwork I found because wrong size)
Went to iTunes and on the movie right clicked on "Get Info", clicked on "Details", then "Artwork"
Go to the little box on the top left that shows your old artwork and click on it to get the little blue border to appear around it and hit "Delete" to make it gone
Click on "Add Artwork" and find it where you put the one from above on your Desktop and hit "Open" and OK and your new artwork is now there and all good.
Sounds like a lot of steps to follow but after around 5 or so you will fly through it. This worked perfect on my iPhone 6 Plus and I have artwork on my Home Videos now.

Need Itunes Help can't connect

For about the last three days I haven't been able to connect to the Itune Store. I've restarted my computer, removed Itunes and redownloaded it and i still get the same message...
Itunes could not connect to the Itunes Store. The network connection was refused. Then in the same box it also says make sure your network settings are correct and your network connection is active, then try again.
Need your help not sure what to do none of my settings have changed.

I have the same problem, as well when I try logging in I get an error message,
*We could complete your iTunes Store request. An unknown error occurred (306).*
There was an error in the iTunes Store. Please try again later.
I also have iTunes on my iPhone with no problems.

TS2634 Please People I need some help.My iPod is disabled and when I connect it to iTunes it says: Itunes could not connect to the ipod because it is locked with a passcode...

Please People I need some help.My iPod is disabled and when I connect it to iTunes it says: Itunes could not connect to the ipod because it is locked with a passcode...how can I do it?

Place the iPod in Recovery mode and then restore.

My problem started when i connected my iphone5 into mac book and i started restoring data, by that i lost my recent photo's ,i tryed a program but it was recovering the previous photo's not the recent once ... need ur help what to do plz....thank u

my problem started when i connected my iphone5 into mac book and i started restoring data, by that i lost my recent photo's ,i tryed a program but it was recovering the previous photo's not the recent once ... need ur help what to do plz....thank u

Not much you can do. You overwrote your current data with older data when you restored the phone from that backup. Your data's gone.

Ok I got my iPod from my brothers friend and my IPod says "iPod is disabled connect to iTunes" then my computer says cannot get onto iPod because I need the iPod passcode and of course I cannot put it in so I need some help please

Ok i got my iPod from my brothers friend and my IPod says "iPod is disabled connect to iTunes" then my computer says cannot get onto iPod because I need the iPod passcode and of course I cannot put it in so I need some help please

Try placing in DFU mode and then restoreing.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Hi, I need your help.. I'm telecommunication technician, in my job we have CISCO 10008 routers, there's connected to DC Power b

Hi, I need your help..
I'm telecommunication technician, in my job we have CISCO 10008 routers, there's connected to DC Power by DC PEM sources. There's powered by -52Vdc, but there's a problem, sometimes occurs failures, ESR-HH-GE cards suddenly crashes, the FAIL led is on and that's yellow color, but it doesn't works. We replace cards for this cases, and the service is OK, but this occurs again in the same slot or different slots, each 2 or 3 months aprox., or maybe one. Thanks for your help.

Duplicate posts.
Go here: http://supportforums.cisco.com/discussion/12185941/hi-i-need-your-help-im-telecommunication-technician-my-job-we-have-cisco-10008

Hi, i need your help. I'm thinking of buying an iPod Touch 5..but i own a wireless G Router at home. So can iPod Touch 5 connect to a wireless G router? Will it connect easily and fast? Thank you.

Hi, i need your help. I'm thinking of buying an iPod Touch 5..but i own a wireless G Router at home. So can iPod Touch 5 connect to a wireless G router? Will it connect easily and fast? Thank you.

Hi, i need your help. I'm thinking of buying an iPod Touch 5..but i own a wireless G Router at home. So can iPod Touch 5 connect to a wireless G router? Will it connect easily and fast? Thank you.

HT1695 I NEED SOME HELP CONNECTING TO MY NEW IPAD

yes i need some help to set my new ipad can u plz help

http://help.apple.com/ipad/5/interface/
Stedman

My iphone has error9 code, it keeps showing connect to itunes,need some help

i need some help please,, i already updated my latest itunes version, usb troubleshooting done, need some help please

http://support.apple.com/kb/TS3694#error9
USB:
Use a port directly on the computer, not a hub. If it is not a laptop and has ports on the back and front use a port on the back.
Security Software:
Disable your antivirus and firewall, then restore.
Other:
If the phone has been jailbroken that is likely the cause of your problem. Also, if the computer you are using to restore has been used to jailbreak any iOS device in the past.

HT201401 I need your help. I use iPhone 4 . I've just downloaded new iOS for while. Today my phone couldn't on and off . When I' was home and tried to connected with USB ,but it wasn't necessary. Pls help me.

I Need your help ,pls. I can't use my iPhone . It can't on and off , no display anymore.

Hello Apple_Addict22,
Thank you for your question. iOS 7 requires iTunes 11.1. First, I recommend trying to obtain the update by going to the iTunes menu and selecting Check for Updates.
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
If you continue to get the message that iTunes is up to date, you can download the latest version of iTunes here:
Download iTunes
http://www.apple.com/itunes/download/
Once the file downloads, double click on the installation file that downloaded to initiate the installation.
Best,
Sheila M.

Basic Output program need some help...Please

import java.io.*;
class FileOutputDemo
public static void main(String args[])
int one=1, two=2, three=3;
     FileOutputStream out; // declare a file output object
     PrintStream p; // declare a print stream object
     try
          // Create a new file output stream
          // connected to "myfile.html"
          out = new FileOutputStream("myfile.html");
          // Connect print stream to the output stream
          p = new PrintStream( out );
          p.printf ("This is written to a file %d", one);
          p.close();
     catch (Exception e)
          System.err.println ("Error writing to file");
}Hello I am new to java, and I hope someone help me to modify the above code in order to make it work as the following:
I have a list of integer values like 1, 2, 3, 4? 10
And I want the program to substitute the integer values (the integer declared list) subsequently one by one to output a new html file as the following output:
This is written to a file 1
This is written to a file 2
This is written to a file3 ?etc
Also this substitution has to be outputted to a new file every time.
Thank you very much in advance for your kind help
if i have to post this anywhere else please advise me..
Adam

import java.io.*;
public class FileOutputDemo
    public static void main(String[] args) {
         FileOutputStream out; // declare a file output object
         PrintStream p; // declare a print stream object
         try
              // Create a new file output stream
              // connected to "myfile.html"
              out = new FileOutputStream("myfile.html");
              p = new PrintStream( out );
              int[] arrayOfInts = { 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 };
            for (int element : arrayOfInts)
                 p.printf (element + " ");
              p.close();
              // Connect print stream to the output stream
         catch (Exception e)
              System.err.println ("Error writing to file");
}ok .... guys i really understand what do you mean,
i only need your help to make the program print one integer at a time from the array to a seprate file ....what do you suggest ... any hints
Thanks

I'm suddenly in need of help with my Firefox browser (6.0.2)

Hi there,
I'm suddenly in need of help with my Firefox browser (6.0.2)
(OS: I use Windows XP).
When I open up the browser, all I see is a completely blank white screen, with all the toolbars at the top.
I know that my physical connections are fine: I've tested the modem, turned the pc off and on etc. and I can also receive/send emails.
This problem started today, 8th September, 2011 and has never happened before.
Is it a coincidence that Firefox updated itself just before I logged off yesterday evening? Could it be something to do with this particular new update?
I've also noted that just before I "open up" Firefox, I now get a small box saying:
[JAVASCRIPT APPLICATION]
Exc In Ev handl: TypeError: This oRoot.enable is not a function
This has never appeared before - I hope it offers a clue a to what is wrong.
The Browser is not stuck in Safe Mode, by the way.
Obviously, I can't search for any solutions to the problem on the internet, as I can't physically see any websites!
(A friend is sending this query on my behalf from their pc)
Any light you could throw on this confusing problem would be much appreciated. I'd rather not have to uninstall and reinstall Firefox if possible.
If the only option is to uninstall Firefox and reinstall it from your site, then I'm also in trouble (I can't see the internet or make any downloads).
In that case, would you be able to send the .exe file as an attachment to my email address? If so, please let me know and I'll give you further details.
Many thanks in advance.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I need Fusion help creating a demo of BRM JCA Resource Adapter

I need Fusion help creating a demo of BRM JCA Resource Adapter.
I know BRM well but am clueless with Fusion.
I am trying to figure out what Fusion products to download and install and how I manipulate the Fusion side to manipulate BRM.
My BRM docs say:
Installing the BRM JCA Resource Adapter ->
Software requirements
(yada yada install a bunch of BRM stuff I know how to do)
The adapter must be deployed on a J2EE 1.4-compliant application server that has implemented the JCA 1.5 specification. The adapter runs only in a managed environment. (Does this imply some particular Fusion package?)
(more yada yada about installing more BRM packages I know how to do)
Deploying and configuring the BRM JCA Resource Adapter ->
Overview of the BRM JCA Resource Adapter configuration procedure
The procedure for setting up the BRM JCA Resource Adapter includes the following tasks:
Installing the adapter on your BRM system, if you have not already done so. See Installing the BRM JCA Resource Adapter.
Generating the schema files for the adapter. See Generating the schema files for your system. (links to some BRM commands np)
Specifying how to construct XML tags. See Specifying the XML tags for extended fields. (links to an oob file included with directions on how to address BRM customizations np)
Generating the WSDL files for the adapter. See Generating the WSDL files for your system. (links to an oob file with directions to configure. I could use some help if/when I get this far)
The last two look pretty important but I haven't a clue. I pasted the text from the docs below.
Deploying the adapter on your application server. See Deploying the BRM JCA Resource Adapter on an Oracle application server.
Connecting the adapter to the BRM software. See Connecting the adapter to BRM in Oracle AS.
Deploying the BRM JCA Resource Adapter on an Oracle application server
The adapter is dependent on Java Archive (JAR) files to deploy properly. The following table lists the JAR files that the adapter requires from each application in your system.
Application
JAR files
J2EE application server
classes12.jar, connector15.jar, and jta.jar
Oracle BPEL process
bpm-infra.jar, orabpel-thirdparty.jar, orabpel.jar, and xmlparserv2.jar
BRM J2EE Resource Adapter
pcm.jar and pcmext.jar
Apache
xercesImpl.jar
If you are deploying the adapter in a standalone Oracle Containers for Java EE (OC4J) instance, make sure these JAR files are available to the class loader that is loading the adapter.
If you are deploying the adapter by using Oracle SOA Suite, these JAR files are available as part of the oracle.bpel.common code source. You import these libraries as follows:
Open the Oracle_home/j2ee/Instance/config/applications.xml configuration file for the J2EE instance.
Add the oracle.bpel.common entry (shown in bold below) to the imported-shared-libraries section of the file:
<imported-shared-libraries>
<import-shared-library name="adf.oracle.domain"/>
<import-shared-library name="oracle.bpel.common"/>
</imported-shared-libraries>
Save and close the file.
Restart the application server or the J2EE instance.
After you make the JAR files available, deploy the adapter on the Oracle application server by using either the Oracle Application Server (Oracle AS) Application Server Control (ASC) or the Oracle admintool.jar file. Copy the adapter archive file (BRM_home/apps/brm_integrations/jca_adapter/OracleBRMJCA15Adapter.rar) from the installation directory to a location that is accessible to the adapter deployment tool. You can then open and deploy the archive file on your application server.
After successful deployment, return the applications.xml file to its original settings and add the oracle.bpel.common codesource to the BRM Adapter oc4j-ra.xml file:
Open the Oracle_home/j2ee/Instance/config/applications.xml configuration file for the J2EE instance.
Remove the following oracle.bpel.common entry (shown in bold below):
<imported-shared-libraries>
<import-shared-library name="adf.oracle.domain"/>
<import-shared-library name="oracle.bpel.common"/>
</imported-shared-libraries>
Save and close the file.
Open the JCA Resource Adapter oc4j-ra.xml file from the Oracle_home/j2ee/Instance/application-deployments/default/BRMAdapterDeploymentName directory.
Add the oracle.bpel.common entry (shown in bold below) to the oc4j-connector-factories section of the file:
<oc4j-connector-factories...>
<imported-shared-libraries>
<import-shared-library name="oracle.bpel.common"/>
</imported-shared-libraries>
<oc4j-connector-factories>
Save and close the file.
Restart the application server or the J2EE instance.
For more information about deploying the adapter, see your application server’s documentation.
Connecting the adapter to BRM in Oracle AS
You connect the adapter to the BRM software by creating connection pools and connection factories. As part of the adapter deployment, the application server creates oc4j-ra.xml from the packaged ra.xml. The ra.xml file is located in the Oracle_home/j2ee/Instance/connectors/AdapterDeploymentName/AdapterDeploymentName/META-INF directory. For example, Oracle_home/j2ee/home/connectors/BRMAdapter/BRMAdapter/META-INF/ra.xml.
Use the resource adapter home page from the Oracle AS ASC page to create connection pools and connection factories.
Create your connection pool by following the performance and tuning guidelines in Configuring Connection Pooling in OC4J in Oracle Containers for J2EE Resource Adapter Administrator's Guide. See download.oracle.com/docs/cd/B31017_01/web.1013/b28956/conncont.htm.
Make sure you set the pool’s Maximum Connections parameter (maxConnections XML entity) equal to or greater than the Oracle BPEL process manager’s dspMaxThreads parameter. For more information, see Oracle BPEL Process Manager Performance Tuning in Oracle Application Server Performance Guide for 10g Release 3 (10.1.3.1.0) at download.oracle.com/docs/cd/B31017_01/core.1013/b28942/tuning_bpel.htm.
Note To set up JCA Resource Adapter transaction management in BPEL, you must create a private connection pool and set its Inactive Connection Timeout property (inactivity-timeout XML entity) to 0. See About JCA Resource Adapter transaction management in BPEL for more information.
Create as many connection factories as your system needs. For each connection factory, specify the following:
The JNDI location for the connection factory.
The connection pool to use.
How to connect to BRM by using these entries:
Entry
Description
ConnectionString
Specify the protocol, host name, and port number for connecting to the BRM software. For example: ip Server1 12006.
DBNumber
Specify the database number for the BRM database. For example, enter 1 or 0.0.0.1 for database 0.0.0.1.
InputValidation
Specifies whether to validate the input XMLRecord:
True — The adapter validates the input XMLRecord against the opcode schema.
False — The adapter does not validate the input XMLRecord.
The default is False.
This overrides any other validation parameter specified in the WSDL file.
OutputValidation
Specifies whether to validate the output XMLRecord:
True — The adapter validates the output XMLRecord against the opcode schema.
False — The adapter does not validate the output XMLRecord.
The default is False.
This overrides any other validation parameter specified in the WSDL file.
LoginType
Specifies the authentication method:
1 — The adapter logs in to BRM by using the specified login name and password.
0 — The adapter logs in to BRM by using the specified service type and POID ID.
The default is 1.
UserName
Specifies the login name the adapter uses for logging in to the BRM software.
Note This entry is required only if LoginType is set to 1.
Password
Specify the password the adapter uses for logging in to the BRM software.
Note This entry is required only if LoginType is set to 1.
PoidID
Specifies the POID ID. This entry should be set to 1.
ServiceType
Specifies the service the adapter uses to log in to the BRM software.
The default is /service/pcm_client.
You have successfully configured the adapter to connect to BRM.

I need Fusion help creating a demo of BRM JCA Resource Adapter.
I know BRM well but am clueless with Fusion.
I am trying to figure out what Fusion products to download and install and how I manipulate the Fusion side to manipulate BRM.
My BRM docs say:
Installing the BRM JCA Resource Adapter ->
Software requirements
(yada yada install a bunch of BRM stuff I know how to do)
The adapter must be deployed on a J2EE 1.4-compliant application server that has implemented the JCA 1.5 specification. The adapter runs only in a managed environment. (Does this imply some particular Fusion package?)
(more yada yada about installing more BRM packages I know how to do)
Deploying and configuring the BRM JCA Resource Adapter ->
Overview of the BRM JCA Resource Adapter configuration procedure
The procedure for setting up the BRM JCA Resource Adapter includes the following tasks:
Installing the adapter on your BRM system, if you have not already done so. See Installing the BRM JCA Resource Adapter.
Generating the schema files for the adapter. See Generating the schema files for your system. (links to some BRM commands np)
Specifying how to construct XML tags. See Specifying the XML tags for extended fields. (links to an oob file included with directions on how to address BRM customizations np)
Generating the WSDL files for the adapter. See Generating the WSDL files for your system. (links to an oob file with directions to configure. I could use some help if/when I get this far)
The last two look pretty important but I haven't a clue. I pasted the text from the docs below.
Deploying the adapter on your application server. See Deploying the BRM JCA Resource Adapter on an Oracle application server.
Connecting the adapter to the BRM software. See Connecting the adapter to BRM in Oracle AS.
Deploying the BRM JCA Resource Adapter on an Oracle application server
The adapter is dependent on Java Archive (JAR) files to deploy properly. The following table lists the JAR files that the adapter requires from each application in your system.
Application
JAR files
J2EE application server
classes12.jar, connector15.jar, and jta.jar
Oracle BPEL process
bpm-infra.jar, orabpel-thirdparty.jar, orabpel.jar, and xmlparserv2.jar
BRM J2EE Resource Adapter
pcm.jar and pcmext.jar
Apache
xercesImpl.jar
If you are deploying the adapter in a standalone Oracle Containers for Java EE (OC4J) instance, make sure these JAR files are available to the class loader that is loading the adapter.
If you are deploying the adapter by using Oracle SOA Suite, these JAR files are available as part of the oracle.bpel.common code source. You import these libraries as follows:
Open the Oracle_home/j2ee/Instance/config/applications.xml configuration file for the J2EE instance.
Add the oracle.bpel.common entry (shown in bold below) to the imported-shared-libraries section of the file:
<imported-shared-libraries>
<import-shared-library name="adf.oracle.domain"/>
<import-shared-library name="oracle.bpel.common"/>
</imported-shared-libraries>
Save and close the file.
Restart the application server or the J2EE instance.
After you make the JAR files available, deploy the adapter on the Oracle application server by using either the Oracle Application Server (Oracle AS) Application Server Control (ASC) or the Oracle admintool.jar file. Copy the adapter archive file (BRM_home/apps/brm_integrations/jca_adapter/OracleBRMJCA15Adapter.rar) from the installation directory to a location that is accessible to the adapter deployment tool. You can then open and deploy the archive file on your application server.
After successful deployment, return the applications.xml file to its original settings and add the oracle.bpel.common codesource to the BRM Adapter oc4j-ra.xml file:
Open the Oracle_home/j2ee/Instance/config/applications.xml configuration file for the J2EE instance.
Remove the following oracle.bpel.common entry (shown in bold below):
<imported-shared-libraries>
<import-shared-library name="adf.oracle.domain"/>
<import-shared-library name="oracle.bpel.common"/>
</imported-shared-libraries>
Save and close the file.
Open the JCA Resource Adapter oc4j-ra.xml file from the Oracle_home/j2ee/Instance/application-deployments/default/BRMAdapterDeploymentName directory.
Add the oracle.bpel.common entry (shown in bold below) to the oc4j-connector-factories section of the file:
<oc4j-connector-factories...>
<imported-shared-libraries>
<import-shared-library name="oracle.bpel.common"/>
</imported-shared-libraries>
<oc4j-connector-factories>
Save and close the file.
Restart the application server or the J2EE instance.
For more information about deploying the adapter, see your application server’s documentation.
Connecting the adapter to BRM in Oracle AS
You connect the adapter to the BRM software by creating connection pools and connection factories. As part of the adapter deployment, the application server creates oc4j-ra.xml from the packaged ra.xml. The ra.xml file is located in the Oracle_home/j2ee/Instance/connectors/AdapterDeploymentName/AdapterDeploymentName/META-INF directory. For example, Oracle_home/j2ee/home/connectors/BRMAdapter/BRMAdapter/META-INF/ra.xml.
Use the resource adapter home page from the Oracle AS ASC page to create connection pools and connection factories.
Create your connection pool by following the performance and tuning guidelines in Configuring Connection Pooling in OC4J in Oracle Containers for J2EE Resource Adapter Administrator's Guide. See download.oracle.com/docs/cd/B31017_01/web.1013/b28956/conncont.htm.
Make sure you set the pool’s Maximum Connections parameter (maxConnections XML entity) equal to or greater than the Oracle BPEL process manager’s dspMaxThreads parameter. For more information, see Oracle BPEL Process Manager Performance Tuning in Oracle Application Server Performance Guide for 10g Release 3 (10.1.3.1.0) at download.oracle.com/docs/cd/B31017_01/core.1013/b28942/tuning_bpel.htm.
Note To set up JCA Resource Adapter transaction management in BPEL, you must create a private connection pool and set its Inactive Connection Timeout property (inactivity-timeout XML entity) to 0. See About JCA Resource Adapter transaction management in BPEL for more information.
Create as many connection factories as your system needs. For each connection factory, specify the following:
The JNDI location for the connection factory.
The connection pool to use.
How to connect to BRM by using these entries:
Entry
Description
ConnectionString
Specify the protocol, host name, and port number for connecting to the BRM software. For example: ip Server1 12006.
DBNumber
Specify the database number for the BRM database. For example, enter 1 or 0.0.0.1 for database 0.0.0.1.
InputValidation
Specifies whether to validate the input XMLRecord:
True — The adapter validates the input XMLRecord against the opcode schema.
False — The adapter does not validate the input XMLRecord.
The default is False.
This overrides any other validation parameter specified in the WSDL file.
OutputValidation
Specifies whether to validate the output XMLRecord:
True — The adapter validates the output XMLRecord against the opcode schema.
False — The adapter does not validate the output XMLRecord.
The default is False.
This overrides any other validation parameter specified in the WSDL file.
LoginType
Specifies the authentication method:
1 — The adapter logs in to BRM by using the specified login name and password.
0 — The adapter logs in to BRM by using the specified service type and POID ID.
The default is 1.
UserName
Specifies the login name the adapter uses for logging in to the BRM software.
Note This entry is required only if LoginType is set to 1.
Password
Specify the password the adapter uses for logging in to the BRM software.
Note This entry is required only if LoginType is set to 1.
PoidID
Specifies the POID ID. This entry should be set to 1.
ServiceType
Specifies the service the adapter uses to log in to the BRM software.
The default is /service/pcm_client.
You have successfully configured the adapter to connect to BRM.

Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section.

Need connection help.

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