Need Crystal Reports Excel Export Compatibility Patch

I seached the threads and found that the person that started this thread:
Crystal Reports.NET Export to Excel
has the same issue/needs that I do.  We have over 1000 crystal reports all written in 8.5.  We MUST have the ability to export them accurately to Excel in the clean manner in which they were exported back in version 8.5.  Apparently (for whatever reason) you guys have gone away from the old methodology of exporting to Excel, however I read that there is a compatibility patch that can be provided that would allow me to be able to export the reports to excel the way it use to work.  What do I need to do to aquire this patch?  Thanks.
Steve

Thanks Don for you reply.  I noticed you said this was low priority for him, but to us it's a major priority as I said, one of our biggest clients is very upset about it and we need it fixed asap. 
I understand what you are saying when you say that we "had 10 years to update it."  However, please understand from our vantage point.  We didn't upgrade b/c you're user license agreements were so expensive for us until you recently reworked it so as to be affordable.  So we couldn't upgrade until recently.   So now we "upgraded" to a newer version of Crystal which usually means things are enhanced and work better.  However, in this case the newer version is causing us major problems in an area that use to work great.  So we're finding it hard to blame ourselves for this.
I guess I am ignorant as to why SAP would go to an entirely different exporting methodology when the old methodology was working so well. 
Anyway, thanks again and anything you can do to speed up the process of getting us a patch would be greatly appreciated.
Steve

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