Need cs4 number to install cs5 upgrade to new computer

i need my old cs4P# to install CS5 to my new computer, can't find CS4

Adobe doesn't know what you don't know. If it's not registered on your account or you have some printed version of it, nobody can tell you that. If you bought directly from Adobe and have proof of purchase, support may be able to figure things out, but that's as good as it gets...
Mylenium

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I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

if you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you'll need to contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).
if you can't find your installation disk: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

I have installed CS5 on my new computer and cannot make a contact sheet

I have installed CS5 on my new computer and cannot make a contact sheet. I have used CS5 for a number of years making contact sheets of my daily shoots, but now when I go to file, automate there is no 'contact sheet' selection. Would you please answer me at [email protected]

Not sure how far you've gotten, so i'll start from the beginning.
After you downloaded the PSCS5OptionalPlugins_Win_en_US.zip
right click on it and choose Extract All
In the Extract dialog check Show extracted files when complete
Then the window should open showing a folder as below
If you double click on that folder, then there is a pdf with instructions for installing the plugins
If you still need help with installing we can assist you

How do I install CS5 on a new computer. My old computer crashed.

How do I install CS5 on a new computer. My old computer crashed.

You have to install your product again in new computer and launch your product software and click on help menu from there you can activate your product with the help of your product serial number.
If you do not have disk of your product then you can go through this link and download your product software or you can contact adobe customer support for best solutions.
Download link--http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Trying to install cs5 on a new computer running windows 8.1

I am trying to install cs5 onto my new computer that is running windows 8.1 and the program will not show up or auto run

navigate to your disk and click setup.
or download the installation files.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Installing CS5 on my new computer

I have just replaced my computer with CS5 installed with a new computer (Win 7). How do I install CS5 on my new computer using the existing license I have?

You will want to install the software from your installation media. Do you no longer have access to your DVDs or did you originally purchase a download? If you choose the download option then the software should be under your account. You can find details on how to download the software from your account at http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ.

I need to install CS5 on a new computer and cannot find the install disk (it was an upgrade).

How can I acquire a replacement CS5 upgrade disk?

You can download the software from Adobe.com.
You'll need the serial number. If you don't have it, but have registered the software with Adobe, you can still get the older downloads directly from them, as well as serial numbers through the My Adobe link on Adobe's main web pages (accessble directly through the red logo at the top of this page).
Good luck.
-Noel
Edit: Station_two beat me to it.

Installing cs5 upgrade on new pc

i cannot install the upgrade cs5 on my new pc and adobe site dose not have my serial number for cs2 on the my product pages. my old pc with these on is busted so i cannot get it there
any ideas ... i need to solve this asap thanks all

In my opinion you have to contact Adobe support with the proof of purchase of your cs2 , if you have bought nad lost the serial number they can help you.,
once this will be clarified I believe you can go ahead and install cs5 upgarde.

How do you install CS5 onto a new computer without Time Machine/file transfer

I'm not getting a new computer, but my current one is getting a little old (Macbook Pro V. 10.6.8) and I'm afraid it might crash if I download the newest Maverick system, which is why I want to make absolutely sure I'm able to save and transfer all my old files and CS5 Creative Suite programs if this indeed happens. I don't trust Time Machine to do it; my boss had this happen and Time Machine did not transfer the Adobe programs. I also don't want to rely on Time Machine and any other file transfer (which all new Macs offer) because I've had brand new computers crash because of old corrupt files from my old computer converting over, and the Apple people said it's a bad idea (which would have been nice to know BEFORE the computer crashed and everything. . .) I've been told you can only use the CD to install CS5 onto your computer twice, which I've already done (thanks to my brand new computer crashing once already). So I would like to know how it's possible to install the program onto a new computer should this one crash, without the use of file transfer or Time Machine. I have no interest in upgrading to CC.
Thanks!

Avoid using Time Machine for re-installing Adobe software. It rarely works and usually breaks the activation mechanism.
I've been told you can only use the CD to install CS5 onto your computer twice,
Not quite.
You can install the software as many times as you like but you can only activate the software for use on a maximum of two computers at the same time.
To re-install you will need your CS5 serial number.
Download the installer from Download CS5 products
Install then enter your serial number when prompted.

Downloading and installing cs5 on a new computer

bought photoshop cs5 back in 2010 which resided on my laptop but now that i've upgraded computers, i'm trying to download and install it onto my new HP.
using the akamai downloader, it just keeps cycling through the first of the 2 files (so it looks like it redownloads it a bunch of times with no end in sight) and if i use the alternate method (downloading the files individually), once i start the .exe file, i get an error stating:
"a problem occured while extracting some files. check available space on your computer and the write privelages on the destination folder"
i'm an admin on my computer and there is plenty of free space....what gives?! i was told (in a live chat with adobe support) to make a new user account, make it admin, and install it on there. so i did but with no success.
anyone else have this sort of trouble and has a solution? i gotta get work done and thus far, i've been sitting on my arse toying around with this frustration

And what does "plenty of feree space" mean? You could simply be running out of temporary disk space. That aside, there are known issues with large partitions, so if yours exceeds 1 TB, you may consider downsizing it...
Mylenium

Installing CS5 on a new computer.

I am currently using the adobe creative suite CS5.
I have been assigned a new computer and need to get it installed, but I can only find the downloads for CS6. How can I get Adobe CS5 up and running on my new computer?
Thanks,
Ian

I have having trouble accessing the installer files for Adobe Creative Suite CS5. I am getting the following error:
Access Denied
You don't have permission to access "http://trials2.adobe.com/AdobeProducts/STAM/CS5/win32/MasterCollection_CS5_LS1.exe?" on this server.
Reference #18.45829c18.1348501219.6de23e2
Any suggestions?
Kind regards,
Ian

How can I get the serial number for CS6 - I did not register it on my adobe account and I don't have the invoice/email from Aug 2012 nor the box anymore. I need the number to move software to a new computer.

I am trying to move Indesign CS6 to a new computer.
To do this I need the serial number of the license.
It seems I did not register the number on my Adobe account as nothing is there.
I bought the software in August 2012 - and no longer have the invoice.
i think we got the software by box but am not sure.
Please help!

Hello Karen,
in this case you should search for Adobe's staff members by writing a personal message. They can often help better than we, we the users like you. Please have a look in the forum to persons with this icon under their avatar:
Hans-Günter
P.S.
Very often Preran works as the "good spirit".

Do I need to install CS4 full version before installing CS5 upgrade?

New hard drive in iMac. I have a full version of CS4 design premium and an upgrade version of CS5. Do I have to install both? Or can I just install CS5 upgrade and somehow use my CS4 full serial number to validate the CS5?

You have the right idea. You do not have to install CS4. At some point during installation of CS5 you will be required to enter the serial number for CS4 in order to confirm it as a valid upgrade installation

I have a new computer running os10.9. my old computer ran cs5.5(upgrade version). I am trying to get CS5.5onto my new computer. when i load cs5.5 towards the end of the install it asks for the cs5.5 serial number. i put that in and everything is accepted

I have a new computer running os10.9. my old computer ran cs5.5(upgrade version). I am trying to get CS5.5onto my new computer. when i load cs5.5 towards the end of the install it asks for the cs5.5 serial number. i put that in and everything is accepted but then it asks for a serial number for a full version of a product which men is design premium cs3 but it doesn't give me that product as a choice from the drop down menu. it only gives me adobe master collection cs3. why when i have purchased all these different upgrades can i now not use them and how can i sort this out. i need cs5.5 on my new computer.

Contact Adobe support:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud!

I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud! HELP!!!!!!!

In this complicated case, I think it's important that you get your work in.
The Photography Plan includes Lightroom 5 and Photoshop CC. Open an account with them and for $10 a month you can be back in business which I think nets you more than $10. It's what I do. You can do this immediately. You get two seats and they can be either Mac or PC.
In your spare time you can sort out the license issue and cancel the plan later on if this is fixed.
If you don't want to go there, then you will have to call Customer Service by phone and hope they can fix this.
800-833-6687
Monday—Friday, 5am—7pm PT
I'm a user like yourself and aside from pointing you to Help docs, I have no authority to fix activation issues.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Find your serial number quickly
Best of luck, whatever you do.
Gene

Need cs4 number to install cs5 upgrade to new computer

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