Need CS5 Student Edition Serial Number

I bought the PS CS5 Student/Teacher edition in 2011. I loaded it to my macbook at the time. I just purchased a new macbook yesterday and am trying to install it on the new computer. I have downloaded it and now need to enter the serial number. I do not have this. After a very long chat with Adobe they can not find this product under any email I have ever had. They say that since they can't find the email ID they can't give me the serial number. I have the original box with product code and I have the program on the old computer still. Is there ANY way I can get the serial number so I can install on my new computer? Or anyway to figure out which email address was used? is this info stored somewhere in CS5 files?
Thank you so much for your help!!

You probably only have one license, before you can enter the serial number on your new mac, first you have to deactivate Photoshop on your old mac (For help on that go to Activation & Deactivation Help). Also to determine what email your AdobeID was registered under would be to go to the create an account page, and enter all of your prior email addresses, when it says 'email already taken', you know that is your email. You can also change your password if you don't know that either by asking to send a verification code to your email address.

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    Sent from my iPhone
    Begin forwarded message:
    From: John T Smith <[email protected]>
    Date: December 6, 2014 at 12:45:42 PM EST
    To: Giuliana Bono <[email protected]>
    Subject:  I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
    Reply-To: [email protected]
    I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
    created by John T Smith in Adobe Creative Cloud - View the full discussion
    https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991257#6991257 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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