Need email help please??? email header analysis is saying this email is a fake and email is only being delivered "internally"?

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Message-id:
<[email protected]>
From:
[email protected]
To:
[email protected]
Subject:
ReThe iTunes Store support team has received your message - Follow-Up213356706; Follow-up213356706
Your message cannot be delivered to the following recipients:
Recipient address: [email protected]
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;550 Requested action not taken: mailbox unavailable
Remote system: dns;mx2.hotmail.com (TCP|17.158.185.185|52326|65.55.37.88|25)

Hello,
maybe you can first check if you can "simply" send an email with users SYS, SYSTEM (, SCOTT, ...)...
Users must be allowed to send emails via "ACS", managed by dbms_network_acl_admin. It might be (I've no idea) that even SYS cannot send an email if ACL has not been explicitly configured
Best regards,
Bruno Vroman.

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