Need flag to be deactivate at installation level

hi all,
In my case,  At installation level one flag is active, this flag is basically a service which BP opt at the time of move-in, once the BP left that premise (means Move-out) than this flag should automatically become incative. but this thing is not happening here.
Suggest me what to do.

Hi,
Check whether the meter readings order are open before Move Out...if they aare  open ...Ente Meter Readig results to those Orders...check the status after entering results..
Regards,
Narendar Konakanchi

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