Need guidance on SAP CRM PCUI

Hi Experts,
Currently am working on portal in service management of SAP CRM.
Can any one guide me, name of the standred BSP application controle the PUCI screen .
my problem is doing with the Master/Duplicate function.
Show status field associated with each duplicate when viewing the duplicates attached to a master. That is, when the master in being processed and the "Duplicates" tab is hit, show the status of each individual duplicate.
Have a link between the duplicate and the actual ticket. That is, when you click on the duplicate, under the "Duplicates" tab, it opens that ticket.
Thanks in Advance

Dear Ravi
There are some badis, with whom you can get the results but since I am not aware of that Master/Duplicat function related application lies under wat so I cant find it for you.. see it is likely that you are having GTS related application or the Parts or some replacement related application that is under CRM, you have to debug the application and check where those functionalities are tringering.. there you can find a Badi and implement it. also read in the Blueprint that may be it will mention that which version and what you are doing so your task become little easy.
you can have the PCUI cookbook from service.sap.com/instguid
also you can have the Service and asset manangement(SAM) related informatio from there only. i hope it will help you..
thanking you
Regards
naeem

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