Need guidance on upgrading RH5 Merged WebHelp project to RH8

I just upgraded from RH5 to RH8 to use with a new product my company is developing. I have quite a large merged help project that I have been editing and reorganizing. I have a version published and in use but I have an updated version about 75% finished. I would like to do in RH8. Is there anything I need to watch for or recommended method to upgrading each child and then the parent? Any help would be sincerely appreciated.

Hi there
There are two patches.
Help > Updates...?
Cheers... Rick
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Merged webhelp project problem

Dear Sir,
my problem is with merged Webhelp project. the links to
external topics are not active in the master project, although
these links work fine in the HTML help output.
thanks.

quote:
Originally posted by:
Peter Grainge
What Ahlam may not be doing is allowing for the fact that
cross project links have to be created one way for webhelp and
another way for HTML help. The way to do that if both outputs are
required is using conditional tags.
Actually, my project was generated as HTML help project from
the begining but for some reasons I need to convert it to webhelp,
what I did is that I generated the whole project as webhelp. I did
not know that creating links in webhelp is different from HTML
help, if it is so, could you please tell me how.

Merging Webhelp Projects

When merging two webhelp projects (in version 7), the
subtopic is opening in a new window and the indexes are not merged.
I looked it up in the help and there is a note at the bottom that
says: "Merging WebHelp/FlashHelp projects with a pure HTML master
project or Section 508 compliant WebHelp/FlashHelp causes the
subprojects to be available only from the TOC. Subprojects will
appear as a book in the TOC. Sub-project TOC books will open the
subproject in a new browser window." That is exactly what I don't
want to happen! I was able to do it in other versions easily. What
other options do I have? All the options on the Navigation Pane
Preferred Format tab includes PureHTML. Any advice will be
great!

There's a complete tutorial on my site.

Opening merged WebHelp projects

I currently have a project that I just converted to WebHelp (stand-alone, not merged). In addition, I have another projected that I converted; this is used as a "merged" project and is merged into one mentioned previously.
When I am in the stand-alone project and attempt to click a link to open a topic in the merged project, I am getting a second TOC. My question...is there a way to prevent a second TOC from appearing and just have the merged project topic appear in the frame like those from the "original" project?
Please see attached screen shot for a better idea of what I am referring to.
Thanks in advance for the assistance!

It must be because of the way you are linking to the target topic.
From another project it needs to be something like [path]index.htm#[path]targettopic.htm.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Need guidance for upgrading application server

hello everyone ,
i have recently upgraded my oracle database from 9.2.0.5 to 10.2.0.4 on HP uX 11.11 , my EBS version is 11.5.10
now i want upgrade my application server, firstly i didnt knew version of my AS
after searching through oracle installer i found out the following components
/appldvp/apps/prodora/8.0.6
Oracle Unix Installer 4.0.3.0.0
Oracle On-Line Text Viewer 1.0.1.0.0
Client Software 8.0.6.0.0
Ordts Common Libraries 8.0.6.0.0
ORACLE NLS Libraries and Utilities 8.0.6.0.0
ORACLE Core Libraries 8.0.6.0.1
ORACLE Common RDBMS Libraries and Utilities 8.0.6.0.1
ORACLE PL/SQL Libraries 8.0.6.0.0
ORACLE Common Libraries 8.0.6.0.1
ORACLE Common Precomp Libraries 8.0.6.0.1
ORACLE Common Network Libraries and Utilities 8.0.6.3.0
ORACLE Common Trace Libraries 8.0.6.0.0
ORACLE Common Utilities 8.0.6.0.0
ORACLE Common Agent Libraries 8.0.6.0.0
ORACLE Common Libraries and Utilities 8.0.6.0.0
Platform specific Libraries and Utilities 8.0.6.0.0
Net8 (SQL*Net and Names) 8.0.6.3.0
TCP/IP Protocol Adapter 8.0.6.0.0
Remote Operations 3.0.2.0.1
Oracle Names 8.0.6.3.0
ToolKit 6.0 Base 6.0.8.10.1
Discoverer Collector 4.1.48.06.00
Configuration Guide 4.1.33f
Discoverer Libraries 4.1.48.06.00
Discoverer Locator 4.1.48.06.00
Discoverer Preferences 4.1.48.06.00
Discoverer Session 4.1.48.06.00
Oracle Discoverer Viewer for Web 4.1.48.06.00
Oracle Discoverer Plus 4.1.48.06.00
Oracle Discoverer Server (Web) 4.1.48.06.00
JInitiator 1.1.7.30
JInitiator 1.1.8.11
VisiBroker Smart Agent 3.3.1.0
VisiBroker for C++ 3.3.3.0
VisiBroker for Java 3.4.0.0
VisiBroker Products 3.3.1.0
PL/SQL 8.0.6.3.0
Oracle Server Manager 3.0.6.0.0
Oracle8 Enterprise (RDBMS & PLSQL) 8.0.6.3.0
<Database Startup> Load Files 1.0.0.0.1
Oracle Intelligent Agent 8.0.6.0.0
Oracle Trace 8.0.6.0.0
Precomp 8.0.6.3.0
Pro*C/C++ 8.0.6.3.0
Oracle8 JDBC Drivers 8.0.6.3.0
Java Runtime Environment 1.1.6.2o
Java Runtime Environment 1.1.8.13
SQL*Plus 8.0.6.0.0
ToolKit 6.0 Extension 6.0.8.10.1
Multimedia APIs 6.0.5.33.0
Tools Common Area 6.0.5.32.0
PL/SQL Procedure Builder 6.0.8.11.0-449
Integration Services 6.0.5.35.0
Oracle SQL Manager Library 6.0.8.10.0
Virtual Graphics System 6.0.5.35.0
Oracle Charting Library 6.0.8.10.1
Oracle Graphics 6.0.8.10.0
Oracle Forms Server and Forms Developer 6.0.8.11.3
Oracle Reports Server and Reports Developer 6.0.8.11.2
ZRC Library 6.0.8.3.5
GE Libraries 6.0.8.10.0
Release Notes for Oracle Tools Products 6.0.8.11.2
Tuxedo Support for Forms 6.0.5.2.0
Oracle Jinitiator (Domestic) 1.1.7.31
Oracle JDK Appletviewer (Domestic) 1.1.7.31
Oracle Browser 6.0.5.32.0
Oracle Wallet Manager 2.1.0.0.0
Common documentation resources 2.0.0.0
Oracle for HP 9000 Servers and Workstations Documentation 8.0.6.0
Resource Object Store 6.0.5.0.1
Toolkit Utility Library 6.0.5.33.1
Toolkit Automation Library 6.0.5.33.1
Oracle Information Navigator 6.0.4.0.0
Online Documentation Library 6.0.8.11.4
Project Builder 6.0.5.6.0
is AS version 8.0.6 , if it is , how do i upgarde to the latest on avaialble
thanx in advance

document 146468.1 specifies how to upgrade to latest realese of 9i AS , but i want ot upgrade it to 10gYou cannot upgrade your Oracle 9iAS to Oracle AS10g, you can only upgrade it to 9iAS (1.0.2.2.2). For more details, refer to Note: 186981.1 (What versions of Oracle9i Application Server Release 1 can be used with Oracle E-Business Suite Release 11i) and (Can an existing Release 11i application server be upgraded to Oracle Application Server 10g?)
If you want to have Oracle Applications Server 10g, you need to install it in a NEW ORACLE_HOME (Refer to Note: 233436.1 for more details).
i am still confused for my AS version , how can i clarify that To determine the version, issue:
UNIX: $ORACLE_HOME/Apache/Apache/bin/httpd -version
Windows: %ORACLE_HOME%\Apache\Apache\apache.exe -version
main components which i am using with my current AS are forms and reports serverOracle Developer 6i (Forms and Respports) are NOT part of Oracle Applications Server installation, it is installed under 8.0.6 ORACLE_HOME.
can they be independently upgraded?Yes, see my answer to the first question in this reply.

I need guidance on upgrading a PCI driver for my company.

I am trying to update the code we have for our current PCI card. We manufactured this card in house. When I do a fresh install of windows 7 32 bit it will work as intended. After applying all the windows updates nothing seems wrong but you try and shut down
the machine it blue screens and reboot. The PCI card will work with our application fine. Its just something in a windows update that is causing it to blue screen when you try to shut the machine down. Currently this driver isn't digital signed either
lame I now do you think this would be one of the reason?
This driver is in need of a face lift for sure. I am not sure how to go about doing this. I have the source. I need some guidance. I have started reading the resource provided here https://msdn.microsoft.com/en-us/library/windows/hardware/ff554678
I have tried windows 8.1 and it just tells me fail and won't even install... So yeah its time to upgrade this driver. The unfortunate thing is the driver has passed through many developers. Not real guidance on the code or how it was compiled. The
driver also needs to work on 64bit as well.
I appreciate you taking the time to read this.

To get some idea on the blue screen enable the crash dumps for Kernel Memory Dump (under Advanced System Settings under System in the Control Panel). Once you have the dump open it with Windbg and issue a !analyze -v command, if the crash is not obvious
to you post the results to this discussion.
On the driver you may want to consider migrating the driver to KMDF. While this may look like more work it will actually make for a more robust and simpler driver. Take a look at your drivers, IRP_MJ_READ, IRP_MJ_WRITE, and IRP_MJ_DEVICE_CONTROL
this is the code from the current driver that would need to be migrated, the rest of the driver for the most part is pretty standard for any card.
Don Burn Windows Filesystem and Driver Consulting Website: http://www.windrvr.com

Calling CSH in Merged webhelp

This is more of a re-phrase than a new post: I've created a
merged webhelp project (using Peter Grainge's excellent guidelines)
and have two questions:
1) Can someone point me to the spot in the RH help that
discusses how to call webhelp using Map IDs from an application?
2) My merged webhelp project has a parent and several
children. Each of these still has its own .h file, right? How does
that affect the Map ID lookup? (If I regenerate a child project,
its .h file will be updated...do I need to copy that up, merge them
together, or what?)
Thanks,
-Greg

Just wanted to give a better description of my problem
(thanks in advance):
The source folders for my merged project have this structure:
\rh_projects
..\parent
..\projects
....\child1
....\child2
....\child3
I load each project and create Map IDs for CSH. We need to
use Map IDs, I can't use the URL technique Peter Grainge describes.
I make sure that each child project's map IDs start with a
different base number (e.g., child 1 starts with 1000, child2
starts with 2000). If I load and save each project, I get a .h file
in the main project and for *each* child project:
\rh_projects
..\parent
...BSSCDefault.h
..\projects
....\child1
.....BSSCDefault.h
....\child2
.....BSSCDefault.h
....\child3
.....BSSCDefault.h
The .h files look something like this (not real names, but
you get the idea):
For \parent:
<empty file>
For \child1:
#define child_1_topic_1 1000
#define child_1_topic_2 1001
For \child2:
#define child_2_topic_1 2000
#define child_2_topic_2 2001
For \child3:
#define child_3_topic_1 3000
#define child_3_topic_2 3001
When I generate and publish, I get the following directory
structure:
\rh_generate
..\mergedProjects
....\child1
....\child2
....\child3
..\whdata
..\whgdata
..\whxdata
(Same structure when you publish.)
If you try to test the output with the CSH Test tool at this
point, you won't be able to, because you're prompted for a .h file.
Generating does *not* copy any of the .h files to the output
folder...you have to do this manually. Well, I want to use the .h
files anyway, so that's OK. Question is, which files do I copy, and
where?
Since I was careful to keep the IDs unique in each project, I
decided to merge them into a single file and put it at the
\mergedProjects level:
\rh_generate
..\mergedProjects
...BSSCDefault.h
....\child1
....\child2
....\child3
..\whdata
..\whgdata
..\whxdata
This merged .h file looks like this:
#define child_1_topic_1 1000
#define child_1_topic_2 1001
#define child_2_topic_1 2000
#define child_2_topic_2 2001
#define child_3_topic_1 3000
#define child_3_topic_2 3001
I then fired up the CSH Test tool, selected the merged .h
file, and it *almost* works. Choosing any map ID shows the correct
topic, but not in the three-pane window. Instead, I see only the
topic with the "Show" link in the upper left corner. I want the
correct topic to appear in the three-pane window.
Any ideas?
-Greg

Merged Webhelp - TOC doesn't display

Hello all,
I have generated a merged webhelp project as per the instructions at:
http://www.wvanweelden.eu/blog/2013/02/28/adobe-robohelp-creating-merged-webhelp
The output help file is quite large. I can run it without issues on my PC. However, when I copy it to a server, it does load, the TOC pane appears empty until I click around a few times in the help. Is there any way to fix this?
Thanks!

First off, make sure that the optimization in your layout is set to web
site.
Now for some more info: Which version of RoboHelp are you using?
Last, make sure to look at
http://www.grainge.org/pages/authoring/merging_webhelp/merged_help.htm,
the bible for merged help.
Kind regards,
Willam

Safari browser issue when calling Merged Webhelp

Hi All,
I am using Robohelp 8.0. I am creating a merged Webhelp project and calling the help as context sensitive from the web application using the Topic ID.
What Happens:
Calling webhelp with parent_csh.htm#<productID> work fine in Firefox, IE browsers.
When I try to call the topic in Safari browser on Mac OS, it opens the topic section correctly as shown below:
when I click the Show link on the top of the page to view the TOC, it gives me a page cannot be displayed error as shown in screenshot below:
NOTE: It still works well in Firefox on the same Mac computer.
What is not working:
* Error occurs when the show link is clicked in help page in Safari 5.0 browser.
* Same error reported even when I include "withnavpane=true" in the parent_csh.htm#<topic id> to show the TOC.
Questions:
* Is Robohelp 8.0 is compatible with Safari browsers in Mac?
* Is there a way to show the TOC of the webhelp in Safari?
* Why Safari interprets the '#' to %23 and why the link does not work in Safari alone even it works in Firefox on the same machine?
Let me know your thoughts and awaiting a resolution from sharp heads of Robohelp.
Thanks & Regards,
Pan_Sel

From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Test.

Linking between projects in merged WebHelp

I have a merged WebHelp (created using RoboHelp 10) that has several child projects. I now need to have the same topic in two child projects and I want to prevent duplicate maintenance.
I tried making the topic a snippet and adding the snippet to the Resource Manager; however, when the snippet is updated in project A, the snippet in project B doesn't reflect the updates. The only other alternative I could think of is linking the topic from project A to project B.
So that leads me to my question - how can you update project A so that when the user clicks a topic, it automatically displays the topic from project B (but without leaving the frame of project A)? Is there a better method to accomplish this?
Thank you in advance for your help, I GREATLY appreciate it!
Nikki

Weird. I just exported a Snippet from Project 1 to Resource Manager and then dragged it into Project 2 where I made a change. That put the red icon on RM until I hit sync. I then when back to Project 1 and, as you say, the snippet was not updated in the project or showing that it was out of sync. Here's the weird bit. I then added the snippet from RM to another topic and it came with the amendment and updated the first snippet. Weird bit 2 is it seems to be working OK now although it was a quick test really needing a few more attempts.
Might be worth you pursuing this to see if you can get it working.
Otherwise the topic in Project B could be a Redirect to the one in Project A. That would only be practical if you always supply all the projects in the merge.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

I have After Effects CS5 and need to work on a CS5.5 project. Can I still upgrade to 5.5?

I have After Effects CS5 and need to work on a CS5.5 project. Can I still upgrade to 5.5? I can't find it anywhere. I have a VERY limited budget.

firebugwebdesign wrote:
I have a VERY limited budget.
Do you have $50? You could become a subscriber to the Creative Cloud for that and get the very latest version of AE (which is version 12.2 right now, whereas CS5.5 is version 10.5). You would get access to the Roto Brush, the 3d camera tracker, and a Lite version of Cinema 4D along with a ton of other enhancements and new features!
Adobe is only selling CS6 (version 11) these days and renting both CS6 (version 11) and CC (version 12).
For free you could download CS6 or CC and use the trial for 30 days.
Alternatively, you could download a trial of CS5.5 (down this page somewhere: http://prodesigntools.com/tag/ddl) and use it for the next 30 days.
Another option: you can look for third-parties selling their copies of CS5.5, but beware of shady people selling pirated software.

I'm looking for Apple desktop P.C. as an upgrade from my Dell /windows XP. I need guidance.

I currently use a 6 yr. old Dell Vostro 200 (Windows XP). I want to upgrade to an Apple desktop PC. I need guidance to a product. Are any peripherals compatible (ie. screen, printer, Maxtor hard drive)?

Almost all peripherals are compatible. I'd recommend reading https://www.apple.com/support/macbasics/ and if you have an Apple Store in your general area stop buy and ask questions. You were not specific as to what screen, printer etc... that you want to use with the iMac and that is all important so you can verify they are compatible.

HT1338 I have recently upgraded my iMac version 10.4.11 RAM from 1 GB to 4 GB. Wanted to install latest software lion. Need guidance to proceed.

I need help in upgrading my iMac to latest version OS. I had purchased this machine sometime in 2007 and then recently upgraded the RAM to 4GB (2 - 2 GB). Need help and guidance to upgrade my OS to latest version or best possible version which the MB can support.

Click here and read all three steps to the bottom. If you get told that Mountain Lion 10.8 isn't compatible with your computer, phone the online Apple Store and order a download code for Lion 10.7.
(80419)

Need to disable script or ActiveX control in WebHelp project

Two of our WebHelp projects display the following two
messages prior to loading the first page:
1) "To help protect your security, Internet Explorer has
restricted this file form showing active content that could access
your computer. Click here for options."
2) "It seems javascript is disabled in your browser, please
enable it abd reload again, or click here to view without
javascript."
I don't know my way around well enough in RoboHelp to solve
these problems. I've read that you can disable the ActiveX issue
through options in the Windows Control Panel, but that is not a
valid resolution for these customers, as that will pose security
vulnerabilities. Not sure either about how to enable javascript, as
indicated in the second message.
Obviously there is something in these WebHelp projects that
cause these messages to display. I want to address the issues at
the project level - not the OS level. Is there a way to search a
WebHelp project foe embedded ActiveX controls and java scripts that
may cause these messages, and then figure out a way to change this
behavior?
I am using RoboHelp HTML, version 5.0.2, build 801, and
generating the primary layout as WebHelp. I've played with the
Preferrred Format options when I generate the project, but nothing
has solved the problem yet.
Any suggestions? Help! This novice is stumped.

It's because you are viewing the help locally. Your users
will be viewing it from a server so they will not have this issue.
To fix it to help you work, see Snippet 19 on my site.

Issue with Mark of the Web, PDFs, and merged WebHelp

I'm sure this has come up before, but I can't locate the definitive answer.
I am using RH8 and have a merged WebHelp system containing a parent projects and 10 or so child projects. Previously, when I generated the WebHelp projects, I selected the Mark of the Web check box for the parent and all the children. Everything seemed to work fine.
Now, I've been asked to create a new child project with links to a large number of PDF files. After reviewing the documents on this forum, I realized I needed to (1) unselect Mark of the Web to see the PDFs in the generated output and (2) change my IE settings to Allow Active Content to Run from Files on PC. Unfortunately, while I can now see PDFs just fine, my merged help is no longer working correctly--the link from the parent topic to a project generated w/o Mark of the Web no longer works. That is:
If Mark of Web selected:
     PDFs don't work
     merged help does
If Mark of Web not selected:
     PDFs work
     merged help does not
How can I make everything work?
Thanks.

Are you testing locally?
Have you tried after publishing to the server? If not do so as that will likely make the difference.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Need guidance on upgrading RH5 Merged WebHelp project to RH8

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